How to recover data from Seagate Exos AP 5U84 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Seagate Exos AP 5U84

Seagate Exos AP 5U84 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Exos AP 5U84.

How to recover data from NAS Seagate Exos AP 5U84

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Seagate also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of a UPS (Uninterruptible Power Supply) help minimize data loss risks during power outages or disruptions for NAS Seagate Exos AP 5U84 devices?

Yes, the use of a UPS (Uninterruptible Power Supply) can help minimize data loss risks during power outages or disruptions for NAS Seagate Exos AP 5U84 devices.

A UPS provides backup power to connected devices in the event of a power outage or disruption. It essentially acts as a battery backup, allowing the devices to continue running for a certain period of time until power is restored or until a proper shutdown procedure can be initiated.

By connecting your NAS Seagate Exos AP 5U84 device to a UPS, you can ensure that it remains powered on and operational during power outages. This helps to minimize the risk of data loss or corruption that may occur if the device suddenly loses power.

Additionally, a UPS can provide protection against other power-related issues such as voltage spikes, surges, or brownouts, which can also pose a risk to the integrity of your data.

It is important to choose a UPS with sufficient capacity to handle the power requirements of your NAS device and any other connected equipment. It is also recommended to properly configure the NAS device to initiate an automatic shutdown procedure when the UPS battery reaches a certain level to ensure a safe and controlled power-off process.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Exos AP 5U84 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Seagate Exos AP 5U84. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Seagate

How to recover data from a Seagate

Exos AP 5U84 has 84 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Seagate Exos AP 5U84 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Exos AP 5U84, feel free to leave a comment!
  • Chet Lowcock
    Chet Lowcock 23.08.2023 01:43 #
    Can data recovery from a NAS Seagate Exos AP 5U84 device be performed if there are issues with the disk array or storage pool?
    • Hetman Software
      Hetman Software 23.08.2023 03:02 #

      Yes, data recovery can be performed on a NAS (Network Attached Storage) device like the Seagate Exos AP 5U84 even if there are issues with the disk array or storage pool. However, the success and complexity of the recovery process may depend on the specific nature of the issues.

      If there are problems with the disk array or storage pool, it is recommended to contact a professional data recovery service provider with expertise in NAS systems. They can assess the situation, diagnose the issues, and provide appropriate solutions to recover the data.

      In some cases, the recovery may involve repairing or rebuilding the disk array or storage pool, which can be a complex and time-consuming process. It is important to note that attempting DIY recovery without proper knowledge and experience can potentially lead to further data loss or damage.

      Therefore, it is advisable to seek professional assistance to ensure the best chances of successful data recovery from a NAS device with disk array or storage pool issues.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the Seagate Exos AP 5U84 NAS for data backup purposes?

    The Seagate Exos AP 5U84 NAS offers several key features and capabilities for data backup purposes:

    1. High storage capacity: The NAS can accommodate up to 84 hard drives, providing a massive storage capacity for backup data.
    2. Scalability: The system supports easy expansion, allowing users to add more drives as their storage needs grow. This ensures long-term scalability for backup requirements.
    3. Redundancy and data protection: The NAS supports RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60, providing various levels of data redundancy and protection against drive failures.
    4. High-speed connectivity: The NAS offers multiple high-speed connectivity options, including 12Gb/s SAS and 40Gb/s InfiniBand, enabling fast data transfer between the NAS and backup devices.
    5. Data integrity and security: The NAS includes features like data integrity checks, self-encrypting drives, and secure erase capabilities, ensuring the integrity and security of backup data.
    6. Centralized management: The system can be managed through a centralized management interface, allowing administrators to easily monitor and control backup operations.
    7. Flexibility in backup software: The NAS is compatible with a wide range of backup software solutions, providing flexibility for users to choose the software that best suits their backup requirements.
    8. High availability: The NAS supports high availability configurations, ensuring continuous access to backup data even in the event of a hardware failure.
    9. Energy efficiency: The NAS is designed to be energy-efficient, reducing power consumption and operating costs for backup operations.
    10. Reliability and durability: The Seagate Exos drives used in the NAS are known for their reliability and durability, providing peace of mind for long-term data backup needs.
  • How does the Seagate Exos AP 5U84 NAS ensure data integrity and reliability during backup operations?

    The Seagate Exos AP 5U84 NAS ensures data integrity and reliability during backup operations through several mechanisms:

    1. Redundant Array of Independent Disks (RAID): The NAS supports various RAID configurations, such as RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and protection against disk failures by distributing data across multiple drives and allowing for data reconstruction in case of drive failures.
    2. Hot-Swappable Drives: The NAS allows for hot-swapping of drives, meaning that failed drives can be replaced without shutting down the system. This ensures continuous operation and minimizes downtime during backup operations.
    3. Error Detection and Correction: The NAS employs various error detection and correction techniques, such as cyclic redundancy check (CRC), to identify and correct data errors during backup operations. This helps in maintaining data integrity and reliability.
    4. Data Scrubbing: The NAS performs regular data scrubbing, which involves reading and verifying data on all drives to detect and correct any latent errors. This proactive approach ensures that data integrity is maintained over time and minimizes the chances of data corruption during backup operations.
    5. Snapshot Technology: The NAS supports snapshot technology, which allows for point-in-time copies of data to be taken. Snapshots provide a consistent view of data at a specific moment, ensuring that backup operations capture a reliable and accurate representation of the data.
    6. Data Encryption: The NAS supports data encryption, ensuring that data is securely stored and transmitted during backup operations. This protects against unauthorized access and maintains the confidentiality and integrity of the backed-up data.
    7. Redundant Power Supplies and Cooling: The NAS is equipped with redundant power supplies and cooling systems to ensure continuous operation and prevent data loss or corruption due to power or thermal issues.

    Overall, the Seagate Exos AP 5U84 NAS employs a combination of RAID, hot-swappable drives, error detection and correction, data scrubbing, snapshot technology, data encryption, and redundant hardware components to ensure data integrity and reliability during backup operations.

  • Can the Seagate Exos AP 5U84 NAS be easily integrated with existing backup software or systems, and what are the recommended backup strategies for optimal data protection on this device?

    Yes, the Seagate Exos AP 5U84 NAS can be easily integrated with existing backup software or systems. It supports common backup protocols and software such as rsync, Veeam, Acronis, and Commvault. This allows for seamless integration into existing backup environments.

    For optimal data protection on the Seagate Exos AP 5U84 NAS, the following backup strategies are recommended:

    1. Regular backups: Schedule regular backups to ensure that all critical data is protected. This can be done daily, weekly, or according to the specific needs of your organization.
    2. Off-site backups: It is essential to have off-site backups to protect against disasters such as fire, theft, or natural disasters. Consider replicating data to another location or using cloud-based backup services.
    3. Redundancy: Utilize RAID configurations to provide redundancy and protect against drive failures. The Seagate Exos AP 5U84 NAS supports various RAID levels, including RAID 0, 1, 5, 6, and 10.
    4. Incremental backups: Rather than performing full backups every time, use incremental backups to only backup changes made since the last backup. This reduces backup time and storage requirements.
    5. Data encryption: Enable data encryption to protect sensitive information from unauthorized access. The Seagate Exos AP 5U84 NAS supports encryption features to ensure data security.
    6. Testing and verification: Regularly test and verify the integrity of your backups to ensure they can be restored successfully when needed. This helps identify any issues or errors in the backup process.

    By following these recommended backup strategies, you can ensure optimal data protection on the Seagate Exos AP 5U84 NAS.

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