How to recover data from Seagate Exos E 5U84 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Seagate Exos E 5U84

Seagate Exos E 5U84 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Exos E 5U84.

How to recover data from NAS Seagate Exos E 5U84

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Seagate also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can inadequate cooling or high ambient temperatures impact data loss risks for NAS Seagate Exos E 5U84 devices?

Yes, inadequate cooling or high ambient temperatures can impact data loss risks for NAS Seagate Exos E 5U84 devices. These devices are designed to operate within specific temperature ranges, and if the cooling system is not sufficient or if the ambient temperatures are too high, it can lead to overheating of the drives and other components.

Overheating can cause the hard drives to fail, resulting in data loss. High temperatures can also degrade the performance and lifespan of the drives, increasing the risk of data loss over time.

It is important to ensure proper cooling and ventilation for NAS devices, especially for high-density storage systems like the Seagate Exos E 5U84. This can be achieved by using adequate cooling fans, ensuring proper airflow within the rack or enclosure, and maintaining the recommended temperature range for the device.

Regular monitoring of temperature levels and addressing any cooling issues promptly can help mitigate the risk of data loss in NAS systems.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Exos E 5U84 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Seagate Exos E 5U84. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Seagate

How to recover data from a Seagate

Exos E 5U84 has 84 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Seagate Exos E 5U84 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Exos E 5U84, feel free to leave a comment!
  • Doug Wadeson
    Doug Wadeson 22.08.2023 21:49 #
    Is it possible to recover data from a physically damaged NAS Seagate Exos E 5U84 device?
    • Hetman Software
      Hetman Software 22.08.2023 21:59 #

      Recovering data from a physically damaged NAS device can be challenging, but it is possible in some cases. Here are a few steps you can try:

      1. Assess the damage: Determine the extent of the physical damage. If the device has suffered severe physical damage, such as a broken or bent hard drive, it may require professional data recovery services.
      2. Remove the drives: If the damage is limited to the enclosure and the hard drives are intact, remove them from the NAS device. Ensure you handle them carefully and avoid further damage.
      3. Connect the drives: Connect the drives to another computer using a compatible interface (e.g., SATA or USB adapter). You may need to purchase additional hardware or cables to establish the connection.
      4. Data recovery software: Once the drives are connected, you can try using data recovery software to scan and recover the data. There are various data recovery tools available, both free and paid, that can help you in this process. Some popular options include EaseUS Data Recovery Wizard, Recuva, and TestDisk.
      5. Professional data recovery services: If the above steps do not yield satisfactory results, or if the drives are physically damaged, it is recommended to seek professional data recovery services. These experts have specialized tools and techniques to recover data from physically damaged drives. However, professional services can be quite expensive.

      Remember that the success of data recovery depends on the extent of the damage and the condition of the drives. It is always recommended to have regular backups of your important data to avoid any potential loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Seagate Exos E 5U84 serve as a reliable backup solution for web hosting?

    The NAS Seagate Exos E 5U84 can serve as a reliable backup solution for web hosting due to several key features:

    1. High storage capacity: The Exos E 5U84 offers massive storage capacity, allowing web hosting providers to store large amounts of data and backups in a single device. With up to 1.2 petabytes of storage space, it can accommodate the needs of even the most data-intensive web hosting environments.
    2. Redundancy and data protection: The NAS is designed with redundancy in mind, featuring a dual-controller architecture and support for RAID configurations. This ensures that data is protected against hardware failures, as it can automatically rebuild data from redundant drives. Additionally, it supports data replication and snapshots, enabling quick and efficient backups.
    3. Scalability: The Exos E 5U84 allows for easy scalability, making it suitable for growing web hosting businesses. Its modular design allows for the addition of more drives as needed, without requiring significant changes to the existing infrastructure.
    4. High performance: With support for high-speed SAS or SATA drives, the NAS can deliver excellent performance, ensuring fast backup and restore operations. This is crucial for web hosting providers who need to quickly recover data in case of a failure or disaster.
    5. Enterprise-grade reliability: Seagate is a renowned brand in the storage industry, known for producing reliable and durable products. The Exos E 5U84 is built with enterprise-grade components and undergoes rigorous testing to ensure its reliability and longevity.
    6. Management and monitoring: The NAS comes with comprehensive management and monitoring tools, allowing web hosting providers to easily configure and monitor their backup processes. This simplifies the management of backups and ensures that backups are running smoothly.

    Overall, the NAS Seagate Exos E 5U84 offers high storage capacity, data protection, scalability, performance, and reliability, making it an ideal backup solution for web hosting providers.

  • What are the key features and specifications of the NAS Seagate Exos E 5U84 that make it suitable for web hosting backup?

    The Seagate Exos E 5U84 is a Network Attached Storage (NAS) solution designed for high-capacity data storage and backup. Here are the key features and specifications that make it suitable for web hosting backup:

    1. High storage capacity: The Exos E 5U84 offers a massive storage capacity of up to 1.68 petabytes (PB) or 1,680 terabytes (TB). This large capacity allows hosting providers to store a significant amount of data, including website backups.
    2. 5U form factor: The 5U form factor provides ample space for installing multiple hard drives, making it ideal for hosting providers who require a high-density storage solution.
    3. Hot-swappable drive bays: The NAS comes with 84 hot-swappable drive bays, allowing for easy drive replacement and maintenance without interrupting the backup process. This feature ensures minimal downtime and reduces the risk of data loss.
    4. Enterprise-grade reliability: The Exos E 5U84 is built with enterprise-grade components, including Seagate's Exos hard drives, which are known for their reliability and durability. This ensures that the stored data remains safe and accessible at all times.
    5. RAID support: The NAS supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. RAID provides data redundancy and improves performance, making it suitable for hosting providers who require both data protection and high-speed access.
    6. High-speed connectivity: The NAS supports multiple high-speed connectivity options, including SAS (Serial Attached SCSI) and 12Gb/s SAS interfaces. These interfaces ensure fast data transfer rates, enabling quick backups and restores.
    7. Scalability: The Exos E 5U84 is designed to be scalable, allowing hosting providers to easily expand their storage capacity as their backup needs grow. Additional expansion units can be added to increase the overall storage capacity without disrupting the existing setup.
    8. Advanced data protection features: The NAS offers advanced data protection features, including self-encrypting drives (SEDs) and secure erase capabilities. These features help safeguard the stored data and ensure compliance with data security regulations.

    Overall, the Seagate Exos E 5U84's high storage capacity, hot-swappable drive bays, enterprise-grade reliability, RAID support, scalability, and advanced data protection features make it a suitable choice for web hosting backup, providing a robust and efficient storage solution for hosting providers.

  • How does the scalability and storage capacity of the NAS Seagate Exos E 5U84 cater to the backup needs of large-scale web hosting environments?

    The NAS Seagate Exos E 5U84 is designed to cater to the backup needs of large-scale web hosting environments by offering scalability and high storage capacity.

    Scalability: The Exos E 5U84 supports up to 84 drive bays, allowing for a massive amount of storage capacity. This scalability enables web hosting environments to easily expand their storage infrastructure as their backup needs grow over time. It provides the flexibility to add more drives or increase storage capacity without significant disruptions to the existing infrastructure.

    Storage Capacity: With support for up to 84 drives, the Exos E 5U84 can accommodate a vast amount of data. It supports both traditional hard disk drives (HDDs) and solid-state drives (SSDs), enabling organizations to choose the most suitable storage technology based on their requirements. The high storage capacity ensures that large-scale web hosting environments can store and backup their extensive data without running out of space.

    Additionally, the Exos E 5U84 is built with enterprise-grade features such as RAID support, data protection mechanisms, and high-performance connectivity options. These features further enhance its suitability for large-scale web hosting environments, providing reliability, data redundancy, and fast data transfer speeds.

    Overall, the scalability and storage capacity of the NAS Seagate Exos E 5U84 make it an ideal solution for large-scale web hosting environments that require robust backup capabilities to handle their extensive data storage and backup needs.

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