RAID Controller Failure on NAS Synology DiskStation DS1813+: Recovery Options and Data Recovery Strategies

Learn about the causes and consequences of RAID controller failure on ⭐ NAS.

RAID Controller Failure on NAS Synology DiskStation DS1813+: Recovery Options and Data Recovery Strategies

Synology DiskStation DS1813+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS1813+.

RAID Controller Failure on NAS Synology DiskStation DS1813+: Recovery Options and Data Recovery Strategies

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any security vulnerabilities that can result in data loss for NAS Synology DiskStation DS1813+ devices?

Yes, there have been security vulnerabilities in the past that could potentially result in data loss for Synology DiskStation DS1813+ devices. It is important to regularly update the firmware and software on your NAS device to protect against known vulnerabilities. Additionally, it is recommended to follow best practices for securing your NAS, such as using strong passwords, enabling firewall settings, and restricting access to your device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS1813+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS1813+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS1813+ has 8 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS1813+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS1813+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the Synology DiskStation DS1813+ NAS?

    The key features of the Synology DiskStation DS1813+ NAS are as follows:

    1. High storage capacity: It supports up to eight 3.5-inch or 2.5-inch SATA hard drives or solid-state drives, allowing for a maximum raw capacity of 112TB (with 14TB drives).
    2. Scalability: The DS1813+ offers the ability to expand storage capacity by connecting up to two Synology DX513 expansion units, providing a total of 18 drive bays.
    3. High performance: It is powered by a dual-core 2.13GHz processor and 2GB of RAM (expandable up to 4GB), ensuring fast data access and efficient multitasking.
    4. Dual LAN ports: It features dual Gigabit Ethernet ports that support link aggregation and failover, providing increased network bandwidth and redundancy.
    5. Versatile connectivity: The NAS offers four USB 3.0 ports and two eSATA ports, allowing for easy connection to external devices such as printers, USB drives, or additional storage expansion units.
    6. RAID support: It supports various RAID configurations (RAID 0, 1, 5, 6, 10, and JBOD), providing data redundancy and protection against drive failures.
    7. Data protection and backup: The DS1813+ includes advanced data protection features like Snapshot Replication, which allows for point-in-time recovery, and Synology Hybrid RAID (SHR), which optimizes storage capacity and protects against drive failures.
    8. Virtualization support: It is VMware, Citrix, and Microsoft Hyper-V certified, enabling seamless integration with virtualization environments.
    9. Comprehensive file and sharing management: It offers a range of file sharing protocols (SMB, AFP, NFS, FTP, and WebDAV) and supports Windows AD and LDAP for easy integration into existing network environments.
    10. Advanced security features: The NAS provides robust security measures such as AES 256-bit encryption, firewall, and IP blocking to protect data and prevent unauthorized access.
    11. Rich application ecosystem: It runs on Synology's DiskStation Manager (DSM) operating system, which offers a wide range of applications for file management, multimedia streaming, surveillance, and more.
    12. Energy-efficient design: The DS1813+ is designed to be energy-efficient, consuming only 75.6W during full operation and 36.8W in HDD hibernation mode.

    Overall, the Synology DiskStation DS1813+ NAS offers high storage capacity, performance, scalability, and a comprehensive set of features, making it suitable for small to medium-sized businesses or advanced home users requiring a reliable and versatile network storage solution.

  • How does the Synology DiskStation DS1813+ ensure data security and protection?

    The Synology DiskStation DS1813+ ensures data security and protection through several features and mechanisms:

    1. RAID Protection: The DS1813+ supports various RAID configurations (including RAID 0, 1, 5, 6, and 10) to provide redundancy and protect against data loss in case of drive failures.
    2. Disk Encryption: The DS1813+ supports AES 256-bit encryption, allowing you to encrypt the data stored on the drives. This ensures that even if the drives are stolen or accessed without authorization, the data remains encrypted and inaccessible.
    3. User Access Control: The DiskStation has comprehensive user access control mechanisms, including user account management, customizable user privileges, and two-factor authentication. This allows you to control who can access the data and what actions they can perform.
    4. Firewall and IP Blocking: The DS1813+ has a built-in firewall that can be configured to block unauthorized access attempts from specific IP addresses or IP ranges. This helps protect against external attacks.
    5. Network Security: The DiskStation supports various network security protocols, including SSL/TLS encryption, IPsec VPN, and firewall rules, ensuring secure communication between the DiskStation and other devices on the network.
    6. Data Backup and Snapshot: The DS1813+ provides various backup options, including local backups to external drives or other Synology devices, remote backups to cloud storage services, and snapshot technology that allows you to take point-in-time snapshots of data for quick recovery in case of accidental deletion or modification.
    7. Antivirus and Malware Protection: Synology offers built-in antivirus and malware scanning capabilities, allowing you to regularly scan the files stored on the DiskStation and detect any potential threats.
    8. System Updates: Synology regularly releases firmware updates that include security patches and bug fixes. By keeping the DiskStation up to date with the latest software, you ensure that any known vulnerabilities are addressed.

    Overall, the combination of RAID protection, disk encryption, user access control, network security, data backup options, antivirus protection, and regular system updates helps ensure data security and protection on the Synology DiskStation DS1813+.

  • Can you explain the scalability options and expandability features of the Synology DiskStation DS1813+?

    The Synology DiskStation DS1813+ is a network-attached storage (NAS) device that offers various scalability options and expandability features to meet growing storage needs. Some of the key features include:

    1. Storage Capacity: The DS1813+ comes with 8 drive bays, allowing you to install up to 8 hard drives or solid-state drives (SSDs). This provides a significant amount of storage space initially, and you can utilize various RAID configurations (including RAID 0, 1, 5, 6, and 10) to optimize data protection and performance.
    2. Expansion Units: If the 8 drive bays are not sufficient, you can expand the storage capacity by connecting up to two DX513 expansion units. Each DX513 unit provides an additional 5 drive bays, allowing you to add up to 10 more drives to the DS1813+.
    3. High Capacity Drives: The DS1813+ supports large-capacity drives, including 16TB drives, which allows for a maximum raw storage capacity of 160TB (with 10TB drives) when fully expanded with the DX513 units.
    4. SSD Cache: To enhance performance, the DS1813+ supports SSD caching. By installing SSDs as cache drives, frequently accessed data can be stored in the faster SSDs, resulting in improved read and write speeds.
    5. RAM Upgrade: The DS1813+ comes with 2GB of RAM by default, but it can be expanded to a maximum of 4GB. Increasing the RAM can improve the overall system performance, especially when handling multiple concurrent tasks and running resource-intensive applications.
    6. Expansion Ports: The DS1813+ features two expansion ports that allow you to connect additional Synology expansion units or other compatible devices for further expansion or functionality.
    7. Virtualization Support: The DS1813+ is compatible with various virtualization technologies, including VMware, Citrix, and Microsoft Hyper-V. This allows you to integrate the NAS into existing virtualization environments, providing storage for virtual machines.
    8. Synology DSM: The DS1813+ runs on Synology's DiskStation Manager (DSM) operating system, which offers a wide range of built-in applications and third-party packages. DSM provides a user-friendly interface and allows for easy management and customization of the NAS.

    Overall, the DS1813+ offers a flexible and scalable storage solution, allowing you to expand the capacity, improve performance, and integrate into existing IT environments as your storage needs grow.

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