Recovering Data After RAID Controller Failure on NAS Synology FlashStation FS6400: Causes and Steps

Data recovery after RAID controller failure on ⭐ NAS: important steps to recover your data.

Recovering Data After RAID Controller Failure on NAS Synology FlashStation FS6400: Causes and Steps

Synology FlashStation FS6400 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from FlashStation FS6400.

Recovering Data After RAID Controller Failure on NAS Synology FlashStation FS6400: Causes and Steps

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How does a NAS Synology FlashStation FS6400 device store and manage data?

The Synology FlashStation FS6400 is a Network Attached Storage (NAS) device that uses a combination of hardware and software to store and manage data. Here's a breakdown of how it works:

  1. Storage Architecture: The FS6400 utilizes a high-performance storage architecture that includes solid-state drives (SSDs) for fast data access and low-latency performance. It supports both SATA and NVMe SSDs, allowing for flexible storage configurations.
  2. RAID Protection: The device supports various RAID configurations such as RAID 0, 1, 5, 6, and 10, which provide data redundancy and protection against drive failures. RAID allows for data striping (spreading data across multiple drives) and mirroring (creating duplicate copies of data on separate drives).
  3. Disk Group and Volume: The FS6400 allows you to create disk groups by combining multiple drives into a single logical unit. Within a disk group, you can create multiple volumes, each with its own file system and storage settings. This allows for efficient storage management and allocation of capacity based on specific needs.
  4. Btrfs File System: Synology NAS devices, including the FS6400, use the Btrfs (B-tree file system) by default. Btrfs offers advanced features such as data checksums, snapshot capabilities, and efficient data deduplication. It ensures data integrity and provides flexible data protection options.
  5. Data Management: The FS6400 comes with a comprehensive set of software tools and features for data management. This includes file sharing protocols (SMB, AFP, NFS, FTP, etc.), data backup solutions (local, remote, cloud), data synchronization, data deduplication, and data compression. These tools allow users to easily store, access, and manage their data.
  6. Centralized Management: Synology provides a web-based user interface called DiskStation Manager (DSM) to manage the FS6400 and other NAS devices. DSM offers a user-friendly interface for configuring settings, managing storage, creating user accounts, and installing additional applications. It also supports various security features to protect data access and ensure privacy.

Overall, the Synology FlashStation FS6400 combines high-performance hardware with advanced software features to provide reliable and efficient data storage and management capabilities.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS FlashStation FS6400 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology FlashStation FS6400. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

FlashStation FS6400 has 24 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology FlashStation FS6400 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS FlashStation FS6400, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Synology FlashStation FS6400 in terms of file access security?

    The Synology FlashStation FS6400 offers several key features and capabilities in terms of file access security:

    1. Advanced Access Control: The FS6400 provides a comprehensive access control mechanism that allows you to define user permissions and access rights at various levels, including shared folders, files, and applications. This ensures that only authorized users have access to specific files or folders.
    2. File-Level Encryption: The FS6400 supports AES 256-bit encryption at the file level, ensuring that your data is securely stored on the device. This encryption provides an additional layer of protection against unauthorized access to your files.
    3. Two-Factor Authentication (2FA): To enhance security, the FS6400 supports 2FA, which requires users to provide a second verification factor, such as a temporary code generated by a mobile app, in addition to their password. This helps prevent unauthorized access even if the password is compromised.
    4. IP and Account Auto Block: The FS6400 includes an IP and account auto-blocking mechanism that detects and blocks suspicious login attempts. This helps protect against brute-force attacks and unauthorized access attempts by automatically blocking IP addresses or user accounts after a certain number of failed login attempts.
    5. Antivirus and Malware Protection: The FS6400 integrates with Synology's built-in antivirus solution, which regularly scans files and folders for viruses and malware. This helps prevent the spread of malicious files within the NAS and ensures the security of your data.
    6. Audit Logs and Notifications: The FS6400 keeps detailed audit logs of user activities, including file access, modifications, and deletions. These logs can be reviewed to track any suspicious activities or unauthorized access attempts. Additionally, the system can send notifications to administrators when specific events occur, such as failed login attempts or changes to user permissions.
    7. HTTPS and SSL/TLS Support: The FS6400 supports secure file access over HTTPS, ensuring that data transmitted between the NAS and client devices is encrypted. It also supports SSL/TLS certificates for secure remote access, providing a secure connection for accessing files from outside the local network.

    Overall, the Synology FlashStation FS6400 offers robust file access security features and capabilities to protect your data from unauthorized access and ensure the integrity and confidentiality of your files.

  • How does the NAS Synology FlashStation FS6400 ensure secure file access for multiple users or groups within an organization?

    The NAS Synology FlashStation FS6400 ensures secure file access for multiple users or groups within an organization through several mechanisms:

    1. User and Group Management: The FS6400 allows administrators to create and manage user accounts and groups with different access privileges. This ensures that only authorized users can access specific files or folders.
    2. Access Control Lists (ACLs): The FS6400 supports ACLs, which enable administrators to define fine-grained permissions for individual users or groups. This allows for precise control over who can read, write, or execute files and folders.
    3. Shared Folder Encryption: The FS6400 provides the option to encrypt shared folders, ensuring that data remains secure even if unauthorized access occurs. Encryption is performed on the NAS device itself, so data is protected both during transit and at rest.
    4. Two-Factor Authentication (2FA): The FS6400 supports 2FA, which adds an extra layer of security by requiring users to provide a second form of authentication, such as a temporary code generated by a mobile app, in addition to their password.
    5. Firewall and IP Blocking: The FS6400 includes a built-in firewall that can be configured to restrict access to specific IP addresses or ranges. This helps prevent unauthorized access attempts and protects against potential attacks.
    6. Audit Logs and Notifications: The FS6400 keeps detailed audit logs of file access activities, allowing administrators to monitor user actions and detect any suspicious or unauthorized activities. Notifications can also be set up to alert administrators of specific events, such as failed login attempts.
    7. Integration with Active Directory/LDAP: The FS6400 can be integrated with existing Active Directory or LDAP services, allowing organizations to leverage their existing user management infrastructure and maintain centralized control over user accounts and access permissions.

    Overall, the combination of user and group management, ACLs, encryption, 2FA, firewall, audit logs, and integration with directory services ensures secure file access for multiple users or groups within an organization using the NAS Synology FlashStation FS6400.

  • Can you explain the authentication and authorization mechanisms employed by the NAS Synology FlashStation FS6400 to protect against unauthorized file access?

    The NAS Synology FlashStation FS6400 employs several authentication and authorization mechanisms to protect against unauthorized file access. These mechanisms include:

    1. User Authentication: The FS6400 supports various authentication methods, such as local user accounts, LDAP, Active Directory, and two-factor authentication. These methods ensure that only authorized users can access the NAS and its files.
    2. Access Control Lists (ACLs): The FS6400 allows administrators to set fine-grained access control lists on files and folders. ACLs define which users or groups have permission to read, write, or execute specific files or directories. This ensures that only authorized individuals can access specific files or directories.
    3. Shared Folder Permissions: Administrators can set permissions on shared folders to control access at a broader level. They can assign read-only or read/write permissions to individual users or groups, ensuring that only authorized individuals can access shared folders.
    4. IP and Connection Restrictions: The FS6400 allows administrators to restrict access based on IP addresses or connection types. This feature enables administrators to limit access to specific networks or devices, further enhancing security.
    5. Encryption: The FS6400 supports various encryption protocols, such as SSL/TLS and AES-256, to secure data transmission and storage. Encryption ensures that even if unauthorized access occurs, the data remains encrypted and inaccessible without the proper decryption keys.
    6. Firewall and Network Security: The FS6400 has built-in firewall capabilities to protect against unauthorized network access. It also supports various network security features like IP blocking, port forwarding, and VPN server integration, which further enhance security.
    7. Audit Logs and Alerts: The FS6400 keeps detailed audit logs of user activities, including file access and modifications. Administrators can review these logs to detect any unauthorized access attempts or suspicious activities. The system can also generate alerts to notify administrators of potential security breaches.

    By employing these authentication and authorization mechanisms, the NAS Synology FlashStation FS6400 ensures that only authorized users can access files, and unauthorized access attempts are mitigated or detected promptly.

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