How to recover data from Synology ioSafe 216 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology ioSafe 216

Synology ioSafe 216 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ioSafe 216.

How to recover data from NAS Synology ioSafe 216

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS Synology ioSafe 216 devices?

Yes, the use of specific data compression or deduplication techniques can impact the performance and data integrity on NAS Synology ioSafe 216 devices.

Data compression techniques can help reduce the storage space required for data by compressing it. However, compressing and decompressing data adds an extra processing overhead, which can impact the performance of the device. The performance impact will depend on the compression algorithm used and the hardware capabilities of the device.

Deduplication techniques eliminate duplicate copies of data, reducing storage space by storing only unique data blocks. While deduplication can save storage space, it can also introduce additional processing overhead. The device needs to compare incoming data blocks with existing ones to determine if they are duplicates, which can impact performance.

When using data compression or deduplication techniques, it is important to consider the hardware capabilities of the NAS device. The Synology ioSafe 216 has a dual-core processor and 1GB of RAM, which may limit the performance impact of these techniques compared to more powerful devices.

Additionally, data integrity can be impacted when using compression or deduplication. Compression algorithms may introduce data loss if not implemented correctly. Deduplication can also introduce risks if a single copy of a data block becomes corrupted, as it may affect multiple files or data sets that share the same block.

Therefore, it is essential to carefully evaluate the performance and data integrity implications before enabling specific compression or deduplication techniques on a Synology ioSafe 216 device or any other NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ioSafe 216 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology ioSafe 216. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

ioSafe 216 has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology ioSafe 216 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ioSafe 216, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Synology ioSafe 216 enhance the functionality of a smart home system?

    The NAS Synology ioSafe 216 enhances the functionality of a smart home system in several ways:

    1. Centralized Storage: The NAS (Network Attached Storage) allows for centralized storage of all smart home data, including videos, photos, music, and documents. This ensures easy access and sharing of files across all devices within the smart home network.
    2. Data Backup and Protection: The ioSafe 216 is built with disaster-proof technology, providing protection against fire and water damage. This ensures that the smart home data remains safe and accessible even in extreme situations. Additionally, the NAS supports various backup methods, including scheduled backups, incremental backups, and cloud backups, ensuring data redundancy and protection against data loss.
    3. Media Server: The NAS can act as a media server, allowing users to stream media content, such as movies, TV shows, and music, to various smart devices within the home. This enhances the entertainment experience by making media easily accessible on different screens.
    4. Surveillance Station: The ioSafe 216 supports Synology's Surveillance Station, which turns it into a powerful surveillance system for the smart home. Users can connect IP cameras to the NAS and monitor their home remotely through a mobile app or web browser. The NAS also offers features like motion detection, recording, and alert notifications, enhancing the security aspect of the smart home.
    5. Home Automation Integration: The NAS can integrate with various smart home automation systems, allowing users to control and manage their smart devices from a single interface. This integration enables users to create custom automation rules and scenarios, such as turning off lights when nobody is in the room or adjusting the thermostat based on occupancy patterns.

    Overall, the NAS Synology ioSafe 216 enhances the functionality of a smart home system by providing centralized storage, data backup and protection, media streaming capabilities, surveillance features, and integration with home automation systems.

  • What are the key features and specifications of the NAS Synology ioSafe 216 that make it suitable for a smart home setup?

    The NAS Synology ioSafe 216 is a network-attached storage device designed to provide secure and reliable storage for smart home setups. Here are some key features and specifications that make it suitable for this purpose:

    1. Robust Disaster Recovery: The ioSafe 216 is built to withstand extreme conditions, including fire and water damage. It can resist temperatures up to 1550°F (843°C) for 30 minutes and is waterproof for up to 3 days in 10 feet of fresh or saltwater. This ensures the safety of your valuable data, even in worst-case scenarios.
    2. High Storage Capacity: The NAS offers two drive bays, allowing you to install up to two hard drives or SSDs. This provides ample storage capacity for storing multimedia files, security footage, and other data generated by smart home devices.
    3. RAID Support: The ioSafe 216 supports various RAID configurations, including RAID 0, RAID 1, JBOD, and Basic. RAID provides data redundancy and improves performance, ensuring that your data is protected and accessible even if one drive fails.
    4. Dual-Core Processor: It is equipped with a dual-core processor, which enables fast and efficient data processing. This is beneficial for handling multiple smart home devices and applications simultaneously.
    5. High-Speed Connectivity: The device supports Gigabit Ethernet, allowing for fast data transfer speeds over the network. This is crucial for streaming media, accessing files remotely, and ensuring smooth communication between smart home devices.
    6. Comprehensive Data Backup: The ioSafe 216 comes with Synology's DiskStation Manager (DSM) operating system, which offers a range of backup and synchronization options. It supports scheduled backups, cloud backup services, and data synchronization with other devices, ensuring that your smart home data is always backed up and accessible.
    7. Extensive App Ecosystem: Synology NAS devices have a vast library of applications available through the DSM operating system. These apps include media servers, surveillance station, file sharing, and home automation tools, allowing you to expand the functionality of your smart home setup.
    8. User-Friendly Interface: The DSM operating system provides an intuitive and user-friendly interface, making it easy to set up and manage your smart home storage. It offers a range of customization options and features to optimize performance and security.

    Overall, the NAS Synology ioSafe 216's durability, storage capacity, data protection features, and compatibility with smart home applications make it a suitable choice for securely storing and managing data in a smart home setup.

  • How does the ioSafe technology incorporated in the NAS Synology ioSafe 216 provide enhanced data protection and security for a smart home system?

    The ioSafe technology incorporated in the NAS Synology ioSafe 216 provides enhanced data protection and security for a smart home system in several ways:

    1. Disaster-proof design: The ioSafe NAS is built with a rugged and fireproof enclosure that can withstand extreme conditions, such as floods, fires, and physical damage. This ensures that even in the event of a disaster, the data stored in the NAS remains safe and accessible.
    2. Fire and water protection: The ioSafe NAS is designed to protect against fire for up to 1 hour at temperatures up to 1550°F (843°C). It also provides water protection, being able to withstand immersion in up to 10 feet (3 meters) of water for up to 72 hours. These features ensure that the data stored in the NAS is safe from both fire and water damage.
    3. RAID data protection: The ioSafe NAS supports RAID (Redundant Array of Independent Disks) technology, which allows for data redundancy and protection against drive failures. By using multiple hard drives and distributing data across them, the NAS can continue to function and protect data even if one or more drives fail.
    4. Data encryption: The ioSafe NAS supports encryption of data stored on the device. This ensures that even if the NAS is physically compromised or stolen, the data remains secure and cannot be accessed without the encryption key.
    5. Access control and user authentication: The ioSafe NAS provides various access control mechanisms, including user authentication, to ensure that only authorized users can access the data stored in the system. This helps protect against unauthorized access and potential security breaches.

    By combining these features, the ioSafe technology incorporated in the NAS Synology ioSafe 216 provides robust data protection and security for a smart home system, safeguarding valuable data and ensuring the privacy and integrity of the smart home network.

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