Extracting Data from a RAID Disk When NAS TerraMaster D8-330 D8 Thunderbolt 3 Does Not Activate: Step-by-Step Guide

Has your NAS TerraMaster D8-330 D8 Thunderbolt 3 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Extracting Data from a RAID Disk When NAS TerraMaster D8-330 D8 Thunderbolt 3 Does Not Activate: Step-by-Step Guide

TerraMaster D8-330 D8 Thunderbolt 3 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an D8-330 D8 Thunderbolt 3. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Extracting Data from a RAID Disk When NAS TerraMaster D8-330 D8 Thunderbolt 3 Does Not Activate: Step-by-Step Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like TerraMaster often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific data synchronization or replication mechanisms mitigate data loss risks for NAS TerraMaster D8-330 D8 Thunderbolt 3 devices?

Yes, the use of specific data synchronization or replication mechanisms can help mitigate data loss risks for NAS TerraMaster D8-330 D8 Thunderbolt 3 devices.

Data synchronization ensures that the data on the NAS device is regularly and automatically synchronized with another storage location, such as another NAS device, cloud storage, or an off-site backup. This helps to create redundant copies of the data, reducing the risk of data loss in case of hardware failure, natural disasters, or other unforeseen events.

Replication mechanisms, on the other hand, allow for the replication of data across multiple devices or locations in real-time or near-real-time. This ensures that any changes or updates made to the data on one device are immediately replicated to the other devices, providing additional redundancy and minimizing the risk of data loss.

By implementing these synchronization or replication mechanisms, users can ensure that their data is protected and easily recoverable in the event of data loss on the NAS TerraMaster D8-330 D8 Thunderbolt 3 devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS D8-330 D8 Thunderbolt 3 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with TerraMaster D8-330 D8 Thunderbolt 3. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a TerraMaster

How to recover data from a TerraMaster

D8-330 D8 Thunderbolt 3 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The TerraMaster D8-330 D8 Thunderbolt 3 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS D8-330 D8 Thunderbolt 3, feel free to leave a comment!
  • Jedediah Birtwistle
    Jedediah Birtwistle 10.09.2023 11:38 #
    Can data recovery from a NAS TerraMaster D8-330 D8 Thunderbolt 3 device be done if the storage disks have been accidentally overwritten or reformatted?
    • Hetman Software
      Hetman Software 10.09.2023 11:59 #

      Data recovery from a NAS TerraMaster D8-330 D8 Thunderbolt 3 device can be challenging if the storage disks have been overwritten or reformatted. When data is overwritten or reformatted, the original data is usually erased or replaced, making it difficult to recover.

      However, there are still some potential options for data recovery:

      1. Professional Data Recovery Services: You can contact professional data recovery services that specialize in NAS devices. They may have advanced tools and techniques to recover data even from overwritten or reformatted disks. Keep in mind that these services can be expensive.
      2. Data Recovery Software: There are data recovery software available that can scan the disks and attempt to recover lost or deleted files. However, the success rate may vary depending on the extent of the overwrite or reformatting.
      3. Contact TerraMaster Support: Reach out to TerraMaster support for guidance or assistance. They may have specific recommendations or tools that can help recover data from their devices.

      It is important to note that the chances of successful data recovery decrease significantly if the disks have been extensively overwritten or reformatted. Therefore, it is crucial to take immediate action and avoid further writing or changes to the disks to maximize the chances of recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the additional hard drive compatible with the NAS TerraMaster D8-330 D8 Thunderbolt 3?

    The key features and specifications of the additional hard drive compatible with the NAS TerraMaster D8-330 D8 Thunderbolt 3 are as follows:

    1. Compatibility: The additional hard drive is compatible with the TerraMaster D8-330 D8 Thunderbolt 3 NAS.
    2. Storage Capacity: The additional hard drive can be chosen according to the storage capacity required. It can support multiple hard drives, allowing for a high storage capacity.
    3. Hard Drive Type: The additional hard drive can be either HDD (Hard Disk Drive) or SSD (Solid State Drive) depending on the user's preference and requirements.
    4. RAID Support: The additional hard drive supports various RAID levels, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and JBOD. This allows for data redundancy and improved performance.
    5. Thunderbolt 3 Interface: The additional hard drive connects to the NAS TerraMaster D8-330 D8 Thunderbolt 3 using the Thunderbolt 3 interface. This provides fast data transfer speeds and allows for daisy-chaining multiple devices.
    6. Hot-Swappable: The additional hard drive is hot-swappable, which means it can be inserted or removed while the NAS is running without the need for restarting or shutting down.
    7. Tool-Free Installation: The additional hard drive can be installed without the need for any tools. It usually features a tool-free design for easy installation and maintenance.
    8. Expansion Capacity: The additional hard drive allows for expanding the storage capacity of the NAS TerraMaster D8-330 D8 Thunderbolt 3. This is especially useful for users who require more storage space for their data.
    9. Data Protection: The additional hard drive supports various data protection features, such as data encryption, snapshot backups, and remote replication, ensuring the safety and security of the stored data.
    10. Energy Efficiency: The additional hard drive is designed to be energy-efficient, consuming less power while providing high-performance storage capabilities.

    It's important to note that the specific features and specifications of the additional hard drive may vary depending on the manufacturer and model chosen.

  • How does the process of installing and configuring an additional hard drive in the NAS TerraMaster D8-330 D8 Thunderbolt 3 differ from other NAS devices?

    The process of installing and configuring an additional hard drive in the NAS TerraMaster D8-330 D8 Thunderbolt 3 is similar to other NAS devices, but there are a few key differences to consider:

    1. Compatibility: Before installing the additional hard drive, ensure that it is compatible with the TerraMaster D8-330 D8 Thunderbolt 3 NAS. Check the supported drive types, sizes, and interfaces mentioned in the device's documentation or official website.
    2. Drive Installation: The physical installation of the additional hard drive will typically involve opening the NAS enclosure, connecting the drive to an available drive bay, and securing it with screws or drive trays. Follow the specific instructions provided by TerraMaster for the D8-330 D8 Thunderbolt 3 model.
    3. Drive Configuration: Once the drive is physically installed, you need to configure it within the NAS operating system. Access the NAS's web-based management interface using a computer on the same network. The specific steps may vary based on the NAS model, but generally, you will need to navigate to the storage or disk management section.
    4. RAID Configuration: If you want to use the additional drive to expand storage capacity or enhance data redundancy, you can configure it as part of a RAID array. TerraMaster NAS devices typically support various RAID levels like RAID 0, RAID 1, RAID 5, etc. Select the desired RAID level and follow the on-screen instructions to create the array.
    5. Formatting and Mounting: After configuring the RAID array, you will need to format the new drive and assign it a file system. This process may involve selecting a file system type (e.g., NTFS, exFAT, ext4) and specifying the volume name. Once formatted, the drive should be mounted, and you can start using it for storage or other purposes.

    It's important to note that the exact steps and terminology may differ slightly based on the specific firmware and user interface of the TerraMaster D8-330 D8 Thunderbolt 3 NAS. Always refer to the official documentation or consult TerraMaster support for detailed instructions specific to your device.

  • Are there any specific recommendations or compatibility requirements for selecting the right additional hard drive for optimal performance and storage capacity in the NAS TerraMaster D8-330 D8 Thunderbolt 3?

    When selecting an additional hard drive for optimal performance and storage capacity in the NAS TerraMaster D8-330 D8 Thunderbolt 3, there are a few recommendations and compatibility requirements to consider:

    1. Hard Drive Type: The TerraMaster D8-330 D8 Thunderbolt 3 supports both 3.5-inch SATA hard drives and 2.5-inch SATA hard drives. Make sure to choose a compatible hard drive type based on your storage needs and budget.
    2. Capacity: The NAS supports up to eight hard drives, so you can choose the capacity based on your storage requirements. Ensure that the hard drives you select are compatible with the NAS and have sufficient capacity for your data.
    3. RPM: Higher RPM (Revolutions Per Minute) hard drives generally offer better performance. Look for hard drives with higher RPMs for optimal performance in the NAS.
    4. Cache: Hard drives with larger cache sizes can enhance performance. Consider selecting hard drives with larger cache sizes for improved read/write speeds.
    5. NAS Compatibility: It is essential to ensure that the hard drives you choose are compatible with the NAS TerraMaster D8-330 D8 Thunderbolt 3. Check the manufacturer's documentation or website for a list of recommended or compatible hard drives.
    6. RAID Support: If you plan to set up a RAID configuration for data redundancy or performance, check if the hard drives you choose support the desired RAID level (e.g., RAID 0, RAID 1, RAID 5, etc.).
    7. Thunderbolt 3 Compatibility: Ensure that the hard drives you select are compatible with Thunderbolt 3 connectivity if you intend to take advantage of the Thunderbolt 3 interface on the NAS.

    It is recommended to consult the TerraMaster D8-330 D8 Thunderbolt 3's official documentation or contact their support for specific recommendations and compatibility details.