How to recover data from TerraMaster F5-420 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS TerraMaster F5-420

TerraMaster F5-420 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from F5-420.

How to recover data from NAS TerraMaster F5-420

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like TerraMaster also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What is a NAS TerraMaster F5-420 (Network Attached Storage) device?

The NAS TerraMaster F5-420 is a Network Attached Storage device. It is a storage solution that allows multiple users to access and share data over a network. It is designed for home or small office use and offers a centralized storage system for storing and managing files, media, and backups. The F5-420 model specifically is a 5-bay NAS device, meaning it can accommodate up to five hard drives for increased storage capacity. It typically comes equipped with features such as RAID support, data encryption, remote access, and various connectivity options for easy integration into a network environment.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS F5-420 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with TerraMaster F5-420. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a TerraMaster

How to recover data from a TerraMaster

F5-420 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The TerraMaster F5-420 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS F5-420, feel free to leave a comment!
  • Bud Hill
    Bud Hill 10.09.2023 15:53 #
    Are there any specific software solutions for data recovery from NAS TerraMaster F5-420 devices with S.M.A.R.T. errors?
    • Hetman Software
      Hetman Software 10.09.2023 16:59 #

      Yes, there are several software solutions available for data recovery from NAS TerraMaster F5-420 devices with S.M.A.R.T. errors. Some popular options include:

      1. EaseUS Data Recovery Wizard: This software can recover lost data from various storage devices, including NAS devices. It supports NAS systems with S.M.A.R.T. errors and provides a user-friendly interface for easy recovery.
      2. Stellar Data Recovery: Stellar is a well-known data recovery software that can recover data from NAS devices, including TerraMaster F5-420. It supports various file systems and can handle S.M.A.R.T. errors effectively.
      3. R-Studio: R-Studio is a comprehensive data recovery software that supports NAS devices, including TerraMaster F5-420. It has advanced features and can handle S.M.A.R.T. errors to recover lost data from the NAS device.
      4. GetDataBack: GetDataBack is another popular data recovery software that supports NAS devices. It can recover data from TerraMaster F5-420 even with S.M.A.R.T. errors. It has a simple interface and offers good recovery rates.

      It's important to note that while these software solutions can help in recovering data from NAS devices with S.M.A.R.T. errors, there is no guarantee of 100% success. It is always recommended to have a backup of important data to avoid data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the advantages of using the NAS TerraMaster F5-420 as a website server compared to traditional hosting solutions?

    There are several advantages of using the NAS TerraMaster F5-420 as a website server compared to traditional hosting solutions:

    1. Cost-effectiveness: The TerraMaster F5-420 is a one-time investment, whereas traditional hosting solutions involve recurring monthly or annual fees. Over time, the cost savings can be significant.
    2. Control and customization: With the TerraMaster F5-420, you have complete control over your server environment. You can customize the hardware and software configuration to meet your specific needs, ensuring optimal performance for your website.
    3. Data security: By hosting your website on a NAS, you have your data stored locally, giving you full control over its security. This can be particularly important for sensitive or confidential information.
    4. Scalability: The TerraMaster F5-420 allows for easy scalability. You can add more storage capacity or upgrade hardware components as your website grows, without the need to migrate to a different hosting solution.
    5. High performance: The TerraMaster F5-420 is equipped with powerful hardware components, including a quad-core Intel processor and ample RAM. This ensures fast processing speeds and efficient handling of website traffic.
    6. Flexibility: As a website server, the TerraMaster F5-420 offers flexibility in terms of software and applications. You can install various web server software, content management systems, and other tools to enhance your website's functionality.
    7. Local access and backup: With the TerraMaster F5-420, you have direct access to your website files, allowing for easy management, updates, and troubleshooting. Additionally, you can create local backups of your website data, ensuring its safety and availability.
    8. Reduced reliance on external providers: By hosting your website on the TerraMaster F5-420, you are less dependent on external hosting providers. This reduces the risk of downtime or service disruptions caused by issues with the hosting company.

    Overall, the NAS TerraMaster F5-420 provides greater control, cost-effectiveness, scalability, and security compared to traditional hosting solutions, making it a viable option for hosting websites.

  • How does the NAS TerraMaster F5-420 handle website traffic and ensure optimal performance for visitors?

    The NAS TerraMaster F5-420 is a Network Attached Storage device primarily designed for data storage and management. It does not directly handle website traffic or ensure optimal performance for visitors.

    However, the NAS can indirectly contribute to website performance by hosting website files and serving them to visitors. It can store website data, such as HTML, CSS, JavaScript, images, and other media files, ensuring they are readily available for access.

    To ensure optimal performance for visitors, the NAS TerraMaster F5-420 relies on the network infrastructure and server software it is connected to. Factors like network bandwidth, server configuration, website optimization, and caching mechanisms play a crucial role in delivering fast and responsive website performance.

    Additionally, the NAS TerraMaster F5-420 can be integrated with other networking components, such as load balancers, content delivery networks (CDNs), or reverse proxies, to distribute website traffic across multiple servers or cache static content closer to visitors, further enhancing performance.

    In summary, while the NAS TerraMaster F5-420 itself does not directly handle website traffic or optimize performance, it can contribute to website performance by storing and serving website files efficiently. The overall optimization and performance depend on the broader infrastructure and configuration surrounding the NAS.

  • Can the NAS TerraMaster F5-420 support popular website platforms and content management systems, such as WordPress or Joomla?

    Yes, the NAS TerraMaster F5-420 can support popular website platforms and content management systems like WordPress or Joomla. It is a network-attached storage device that can be used for storing and serving website files, databases, and other web-related resources. You can install WordPress or Joomla on your TerraMaster F5-420 and use it to host your website.

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