Preventing Data Loss on NAS Thecus N12850 and Recovering Deleted Files: Complete Procedure

Has your NAS Thecus N12850 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Preventing Data Loss on NAS Thecus N12850 and Recovering Deleted Files: Complete Procedure

Thecus N12850 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an N12850. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Preventing Data Loss on NAS Thecus N12850 and Recovering Deleted Files: Complete Procedure

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Thecus often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific encryption algorithms or protocols impact data loss risks on NAS Thecus N12850 devices?

Yes, the use of specific encryption algorithms or protocols can impact data loss risks on NAS Thecus N12850 devices. Encryption algorithms and protocols are used to secure data stored on NAS devices, preventing unauthorized access and protecting against data loss.

Using strong encryption algorithms and protocols with robust key management practices can significantly reduce the risk of data loss. These algorithms and protocols should be implemented properly and kept up to date to ensure the highest level of security.

Additionally, encryption can provide an extra layer of protection in case of physical theft or loss of the NAS device. If the encrypted data falls into the wrong hands, it will be difficult or impossible to access without the encryption keys.

It is important to choose encryption algorithms and protocols that are widely recognized and have been thoroughly tested for security vulnerabilities. Regularly updating the firmware and software on the NAS device is also crucial to address any security vulnerabilities that may arise.

Overall, the use of strong encryption algorithms and protocols can greatly enhance the security of data stored on NAS Thecus N12850 devices and reduce the risk of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS N12850 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Thecus N12850. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Thecus

How to recover data from a Thecus

N12850 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Thecus N12850 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N12850, feel free to leave a comment!
  • Nate Belk
    Nate Belk 13.09.2023 04:46 #
    Can data recovery from a NAS Thecus N12850 device be done remotely?
    • Hetman Software
      Hetman Software 13.09.2023 06:00 #

      Yes, data recovery from a NAS Thecus N12850 device can be done remotely in certain cases. It depends on the specific situation and the capabilities of the device. If the NAS is accessible over the network and the necessary protocols and permissions are in place, it may be possible to remotely recover data from the device. However, it is recommended to consult with a professional data recovery service or contact Thecus support for guidance on the specific steps and requirements for remote data recovery from your NAS device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the NAS Thecus N12850 that make it suitable for saving video files?

    The key features of the NAS Thecus N12850 that make it suitable for saving video files include:

    1. High storage capacity: The N12850 offers up to 12 bays for hard drives, allowing for a large amount of storage space. This is crucial for storing video files, which can be quite large in size.
    2. High-speed data transfer: The N12850 supports multiple Gigabit Ethernet ports and is equipped with a powerful Intel Xeon processor. This enables fast data transfer speeds, ensuring smooth playback and access to video files.
    3. RAID support: The NAS supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and protection against drive failures, ensuring the safety and integrity of video files.
    4. 4K video playback: The N12850 is capable of streaming and playing 4K Ultra HD videos, making it suitable for storing and accessing high-resolution video files.
    5. Scalability: The NAS supports expansion units, allowing for additional storage capacity to be added as needed. This is beneficial for users who anticipate a growing collection of video files.
    6. Backup and synchronization: The N12850 offers various backup options, including scheduled backups, remote replication, and cloud backup. It also supports synchronization with cloud storage services, ensuring data redundancy and easy access to video files.
    7. Multimedia server capabilities: The NAS includes built-in multimedia server applications, such as Plex and DLNA, which make it easy to stream video files to compatible devices like smart TVs, media players, and mobile devices.
    8. User-friendly interface: The N12850 features an intuitive web-based interface, making it easy to set up and manage the NAS. This is particularly useful for users who may not have extensive technical knowledge.

    Overall, the high storage capacity, fast data transfer speeds, RAID support, 4K video playback capability, scalability, backup options, multimedia server capabilities, and user-friendly interface make the NAS Thecus N12850 well-suited for saving and managing video files.

  • How does the NAS Thecus N12850 ensure data security and reliability when storing video files?

    The NAS Thecus N12850 ensures data security and reliability when storing video files through various mechanisms:

    1. RAID Technology: The N12850 supports various RAID configurations like RAID 0, 1, 5, 6, 10, 50, 60, and JBOD. RAID provides data redundancy by distributing data across multiple hard drives, ensuring that even if one drive fails, the data remains intact.
    2. Snapshot Backup: The NAS supports snapshot technology, which captures point-in-time copies of data. This allows users to easily restore files or folders to a previous state in case of accidental deletion or modification.
    3. AES 256-bit Encryption: The N12850 supports hardware-accelerated AES 256-bit encryption. This ensures that data stored on the NAS is encrypted and secure, protecting it from unauthorized access or theft.
    4. Multiple Backup Options: The NAS provides various backup options like remote replication, cloud backup, and USB/eSATA backup. These options allow users to create additional copies of their video files in different locations, safeguarding against data loss due to hardware failure or disasters.
    5. Link Aggregation and Failover: The N12850 supports link aggregation, combining multiple network interfaces for increased bandwidth and reliability. In case of network interface failure, the NAS can automatically switch to an alternate interface, ensuring uninterrupted access to stored video files.
    6. Antivirus Protection: The NAS includes antivirus software that scans files for malware or viruses, preventing them from infecting the stored video files. This helps in maintaining the integrity and security of the data.
    7. User Access Control: The N12850 allows administrators to set granular user access controls, ensuring that only authorized users can access specific video files. This prevents accidental or intentional deletion or modification of important data.

    Overall, the NAS Thecus N12850 employs a combination of RAID technology, encryption, backup options, network redundancy, antivirus protection, and user access controls to ensure the security and reliability of video file storage.

  • Can the NAS Thecus N12850 handle large video files and support high-speed data transfers for efficient storage and retrieval?

    Yes, the NAS Thecus N12850 is designed to handle large video files and support high-speed data transfers for efficient storage and retrieval. It is equipped with a powerful Intel Xeon processor and up to 128GB of DDR4 RAM, which allows for smooth handling of large files and multitasking. Additionally, it supports multiple high-speed connectivity options such as 10GbE, USB 3.0, and SATA 6Gb/s, enabling fast data transfers.