How to Recover a Broken NAS Thecus N4200Eco RAID Array: Recovery Guide

If your ⭐ NAS RAID array breaks, follow these steps to recover your data and get your system back up and running.

How to Recover a Broken NAS Thecus N4200Eco RAID Array: Recovery Guide

Thecus N4200Eco NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N4200Eco.

How to Recover a Broken NAS Thecus N4200Eco RAID Array: Recovery Guide

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Is there a risk of data loss if a NAS Thecus N4200Eco device is physically damaged or stolen?

Yes, there is a risk of data loss if a NAS Thecus N4200Eco device is physically damaged or stolen. If the device is physically damaged, the hard drives inside may become unreadable or inaccessible, resulting in data loss. Similarly, if the device is stolen, the data stored on the NAS can be compromised or lost. It is important to regularly backup the data stored on the NAS to a separate location or use RAID configurations to mitigate the risk of data loss in such situations.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N4200Eco can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N4200Eco. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Thecus

How to recover data from a Thecus

N4200Eco has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N4200Eco network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N4200Eco, feel free to leave a comment!
  • Emo Clinton
    Emo Clinton 14.09.2023 07:57 #
    Is it possible to recover data from a NAS Thecus N4200Eco device that has been affected by a file system corruption or partition error?
    • Hetman Software
      Hetman Software 14.09.2023 08:00 #

      Yes, it is possible to recover data from a NAS device that has been affected by file system corruption or partition error. However, the success of data recovery depends on the severity of the issue and the actions taken after the problem occurred.

      Here are some steps you can take to attempt data recovery:

      1. Identify the issue: Determine whether it is a file system corruption or a partition error. This can be done by checking the error messages or consulting with a data recovery professional.
      2. Isolate the affected device: Disconnect the NAS device from the network and avoid any further writes to the affected drives to prevent further data loss or corruption.
      3. Consult the manufacturer or documentation: Check the manufacturer's website or user manual for any specific instructions or tools provided for data recovery in case of file system corruption or partition error.
      4. Use data recovery software: There are various data recovery software available that can help recover data from corrupted file systems or partitions. These tools scan the drives and attempt to recover the lost or inaccessible data.
      5. Seek professional help: If the above steps do not yield satisfactory results, it is recommended to consult a professional data recovery service. They have specialized tools and expertise to handle complex data recovery scenarios and may have a higher chance of recovering the data.

      Remember, it is crucial to act quickly and avoid any further writes to the affected drives to prevent overwriting the data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key factors to consider when selecting an additional hard drive for Thecus N4200Eco NAS?

    When selecting an additional hard drive for Thecus N4200Eco NAS, there are several key factors to consider:

    1. Compatibility: Ensure that the hard drive is compatible with the Thecus N4200Eco NAS. Check the manufacturer's specifications or consult the Thecus website for a list of supported hard drives.
    2. Capacity: Determine the required storage capacity based on your needs. Consider the amount of data you plan to store and any future expansion requirements.
    3. Interface: The Thecus N4200Eco NAS supports various hard drive interfaces such as SATA, SAS, or SSD. Choose a hard drive with a compatible interface.
    4. RPM: The rotational speed of the hard drive, measured in revolutions per minute (RPM), affects its performance. Higher RPM drives generally offer faster data transfer speeds.
    5. RAID Support: If you plan to configure your NAS in a RAID array, ensure that the hard drive supports the desired RAID level (e.g., RAID 0, RAID 1, RAID 5).
    6. Reliability: Consider the reliability and durability of the hard drive. Look for features like high MTBF (Mean Time Between Failures) and low error rates.
    7. Power Consumption: Check the power consumption of the hard drive to ensure it is within the limits of the NAS and your power supply.
    8. Noise and Heat: Consider the noise and heat generated by the hard drive. Look for drives with low noise levels and efficient cooling mechanisms.
    9. Brand and Warranty: Choose a reputable brand with a good track record for quality and reliability. Check the warranty period offered by the manufacturer.
    10. Price: Compare prices from different vendors to find a balance between cost and performance. Consider the value for money offered by the selected hard drive.
  • How do I properly install and configure an additional hard drive in Thecus N4200Eco NAS?

    To properly install and configure an additional hard drive in Thecus N4200Eco NAS, follow these steps:

    1. Power off the NAS and disconnect it from the power source.
    2. Open the front panel of the NAS by pressing the latch button on the top-right corner.
    3. Locate the empty hard drive bay and remove the drive tray by pulling the handle.
    4. Insert the new hard drive into the drive tray, ensuring that the SATA connectors align properly.
    5. Secure the hard drive in the tray using the provided screws.
    6. Slide the drive tray back into the NAS until it clicks into place.
    7. Repeat the above steps for any additional hard drives you want to install.
    8. Close the front panel and reconnect the NAS to the power source.

    Next, you need to configure the newly installed hard drive:

    1. Power on the NAS and wait for it to boot up.
    2. Access the NAS administration interface by entering its IP address into a web browser.
    3. Login to the administration interface using your username and password.
    4. Navigate to the "Storage" or "Disk Management" section of the interface.
    5. Locate the newly installed hard drive and click on it to select it.
    6. Follow the on-screen instructions to configure the hard drive, such as formatting it and assigning a drive letter or mount point.
    7. Once the configuration is complete, the new hard drive should be recognized and accessible by the NAS.

    You can now use the new hard drive for storage, set up RAID configurations, or configure it for specific purposes like backup or media streaming.

  • Are there any specific compatibility requirements or limitations for adding an additional hard drive to Thecus N4200Eco NAS?

    Yes, there are some compatibility requirements and limitations for adding an additional hard drive to Thecus N4200Eco NAS. Here are a few important points to consider:

    1. Hard Drive Size: The Thecus N4200Eco NAS supports 3.5-inch SATA hard drives. It is recommended to use hard drives with a capacity of up to 10TB.
    2. Hard Drive Type: The NAS supports both HDD (Hard Disk Drive) and SSD (Solid State Drive) types. However, it is more commonly used with traditional HDDs due to their cost-effectiveness for large storage capacities.
    3. RAID Configuration: The Thecus N4200Eco NAS supports various RAID configurations such as RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and JBOD. When adding an additional hard drive, you need to ensure that it is compatible with the existing RAID configuration or the desired RAID configuration you plan to set up.
    4. File System Compatibility: The NAS supports various file systems, including EXT3, EXT4, XFS, and ZFS. You should make sure that the file system of the additional hard drive is compatible with the NAS.
    5. Power and Cooling: Adding an additional hard drive increases the power consumption and heat generation of the NAS. Make sure that the power supply of the NAS can handle the additional load, and the cooling system is sufficient to keep the drives at optimal operating temperatures.

    It is always recommended to refer to the official documentation or contact Thecus support for specific compatibility information and any limitations related to adding additional hard drives to your specific model of the N4200Eco NAS.

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