Steps to Extract Data from a RAID Disk if NAS Asustor AS5304T Doesn’t Power On

Has your NAS Asustor AS5304T suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Steps to Extract Data from a RAID Disk if NAS Asustor AS5304T Doesn’t Power On

Asustor AS5304T NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an AS5304T. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Steps to Extract Data from a RAID Disk if NAS Asustor AS5304T Doesn’t Power On

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Asustor often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can implementing user quotas or permissions help prevent accidental data loss on NAS Asustor AS5304T devices?

Yes, implementing user quotas and permissions can help prevent accidental data loss on NAS Asustor AS5304T devices.

User quotas allow you to limit the amount of storage space that each user can utilize on the NAS. By setting appropriate quotas, you can prevent users from filling up the entire storage capacity and potentially causing data loss due to lack of space.

Permissions, on the other hand, control the access rights of users to specific files and folders on the NAS. By assigning appropriate permissions, you can restrict users from accidentally deleting or modifying critical data. For example, you can set read-only permissions for important files or folders to prevent accidental modifications or deletions.

Additionally, implementing a proper backup strategy is crucial to protect against accidental data loss. Regularly backing up your data to an external storage device or cloud storage ensures that you have a copy of your data in case of any unforeseen events or accidents.

Overall, a combination of user quotas, permissions, and regular backups can significantly reduce the risk of accidental data loss on NAS Asustor AS5304T devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS AS5304T can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Asustor AS5304T. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Asustor

How to recover data from a Asustor

AS5304T has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Asustor AS5304T network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS AS5304T, feel free to leave a comment!
  • Norm Blackham
    Norm Blackham 11.09.2023 21:53 #
    Can data recovery from a NAS Asustor AS5304T device be performed if there are issues with the network protocols or settings?
    • Hetman Software
      Hetman Software 11.09.2023 22:59 #

      Yes, data recovery from a NAS Asustor AS5304T device can still be performed even if there are issues with the network protocols or settings. The NAS device typically allows for direct access to the storage drives, which means that you can physically remove the drives from the NAS and connect them to a computer directly using SATA or USB adapters.

      Once connected to a computer, data recovery software or services can be used to scan and recover the data from the drives. This method bypasses any network-related issues and allows for direct access to the files stored on the drives.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect an IP camera to an Asustor AS5304T NAS?

    To connect an IP camera to an Asustor AS5304T NAS, follow these necessary steps:

    1. Ensure that your IP camera is compatible with the Asustor NAS. Check the Asustor website or user manual for a list of supported IP cameras.
    2. Connect your IP camera to the same network as the Asustor NAS. This can be done either through a wired Ethernet connection or via Wi-Fi, depending on the capabilities of your IP camera.
    3. Open the Asustor NAS web interface by typing the NAS IP address into a web browser on a computer connected to the same network.
    4. Log in to the Asustor NAS web interface using your admin credentials.
    5. In the web interface, navigate to the "Surveillance Center" app. This app allows you to manage IP camera connections and configure surveillance settings.
    6. Click on "Camera Settings" or a similar option within the Surveillance Center app.
    7. Look for an option to "Add Camera" or "Add Device" and click on it.
    8. Select the IP camera brand and model from the list of supported devices. If your camera is not listed, choose a generic IP camera option or check for firmware updates that may add support for your camera model.
    9. Enter the IP address, username, and password for your IP camera. These details can usually be found in the camera's user manual or configuration settings.
    10. Configure additional settings such as video resolution, frame rate, and recording options according to your preferences.
    11. Click "Apply" or "Save" to save the camera settings.
    12. The Asustor NAS will attempt to connect to the IP camera. If successful, you should see a live video feed from the camera within the Surveillance Center app.
    13. Repeat the above steps for any additional IP cameras you want to connect to the Asustor NAS.

    By following these steps, you should be able to connect your IP camera to an Asustor AS5304T NAS and start using it for surveillance purposes.

  • Can the Asustor AS5304T NAS support multiple IP cameras simultaneously? If so, what is the maximum number of cameras it can handle?

    Yes, the Asustor AS5304T NAS can support multiple IP cameras simultaneously. It can handle up to 36 IP cameras, making it suitable for small to medium-sized surveillance systems.

  • Are there any specific compatibility requirements or settings that need to be configured on the IP camera to ensure successful connection to the Asustor AS5304T NAS?

    To ensure a successful connection between an IP camera and the Asustor AS5304T NAS, there are a few compatibility requirements and settings that need to be considered:

    1. Camera Compatibility: The IP camera should support the standard network protocols and video streaming formats that are compatible with the NAS. Commonly supported protocols include RTSP (Real-Time Streaming Protocol) and ONVIF (Open Network Video Interface Forum) standards.
    2. Network Configuration: The IP camera and the NAS should be connected to the same local network. Ensure that the IP camera has a valid IP address and is accessible from the network where the NAS is located.
    3. Camera Configuration: The IP camera settings should be configured to enable video streaming and access from external devices. This may involve configuring the camera's IP address, port forwarding, or enabling protocols like RTSP or ONVIF.
    4. NAS Configuration: On the Asustor AS5304T NAS, you need to install and configure the Surveillance Center app. This app allows you to add and manage IP cameras. Follow the setup wizard in the Surveillance Center app to add your IP camera by specifying its IP address, port, and login credentials.
    5. User Permissions: Ensure that the NAS user account used to access the IP camera has appropriate permissions to view and record video streams. Grant necessary privileges to the user account within the Surveillance Center app.

    By ensuring compatibility between the IP camera and the NAS, configuring network settings, and properly setting up the camera and NAS software, you can establish a successful connection and video streaming between the IP camera and the Asustor AS5304T NAS.