How to recover data from Asustor LOCKERSTOR 10 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Asustor LOCKERSTOR 10

Asustor LOCKERSTOR 10 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from LOCKERSTOR 10.

How to recover data from NAS Asustor LOCKERSTOR 10

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Asustor also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular data verification or checksum processes help maintain data integrity on NAS Asustor LOCKERSTOR 10 devices?

Regular data verification or checksum processes can help maintain data integrity on NAS Asustor LOCKERSTOR 10 devices in the following ways:

  1. Detecting Data Corruption: Regular data verification processes involve checking the integrity of data stored on the NAS device. By comparing the checksum or hash value of the stored data with the expected value, any data corruption or tampering can be identified. This helps ensure the accuracy and reliability of the stored data.
  2. Preventing Silent Data Corruption: Silent data corruption refers to the situation where data gets corrupted without any notification or error messages. Regular data verification processes can help identify such corruption by comparing the checksums of the stored data with the expected values. This enables users to take corrective actions before the corrupted data causes any issues.
  3. Identifying Storage Media Errors: NAS devices like Asustor LOCKERSTOR 10 use various storage media like hard drives or SSDs. These storage media can sometimes develop errors or bad sectors, leading to data corruption. Regular data verification processes can help identify such errors by comparing the checksums of the stored data. This allows users to replace the faulty storage media and prevent further data corruption.
  4. Ensuring Data Consistency: Data verification processes can help ensure the consistency of data stored on the NAS device. By regularly verifying the checksums or hashes of the stored data, any inconsistencies or discrepancies can be detected. This helps maintain data integrity and prevents data loss or corruption.
  5. Early Detection of Data Integrity Issues: Regular data verification processes allow for the early detection of data integrity issues. By comparing the checksums or hashes of the stored data, any discrepancies or errors can be identified before they cause significant problems. This enables users to take timely actions, such as restoring data from backups or repairing corrupted files.

Overall, regular data verification or checksum processes play a crucial role in maintaining data integrity on NAS Asustor LOCKERSTOR 10 devices. They help detect data corruption, prevent silent data corruption, identify storage media errors, ensure data consistency, and enable early detection of data integrity issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS LOCKERSTOR 10 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Asustor LOCKERSTOR 10. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Asustor

How to recover data from a Asustor

LOCKERSTOR 10 has 10 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • RAID 10;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Asustor LOCKERSTOR 10 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS LOCKERSTOR 10, feel free to leave a comment!
  • Roland Crofford
    Roland Crofford 11.09.2023 16:41 #
    Is it possible to recover data from a NAS Asustor LOCKERSTOR 10 device that has been affected by a sudden power outage or blackout?
    • Hetman Software
      Hetman Software 11.09.2023 18:00 #

      Yes, it is possible to recover data from a NAS Asustor LOCKERSTOR 10 device that has been affected by a sudden power outage or blackout. However, the success of data recovery depends on various factors such as the extent of the power outage, the condition of the device, and the type of data storage configuration used in the NAS.

      Here are some steps you can take to recover data from a NAS device after a power outage:

      1. Power off the NAS: After the power outage, it is important to turn off the NAS immediately to prevent any further damage.
      2. Check the hardware: Inspect the hardware components of the NAS for any physical damage or loose connections. Ensure that all cables are securely connected.
      3. Power on the NAS: Once you have checked the hardware, power on the NAS and monitor its behavior. If the device does not start or shows any error messages, it may require professional assistance.
      4. Access the NAS management interface: Connect to the NAS management interface using a web browser or the Asustor Control Center software. Check if the NAS is detected and accessible.
      5. Check data integrity: If the NAS is accessible, check the integrity of the data stored on it. Look for any file system errors or inconsistencies. The NAS management interface may have built-in tools to scan and repair file system errors.
      6. Restore from backups: If you have regular backups of your data, restore the data from the backup source. This is the most reliable way to recover data after a power outage.
      7. Professional data recovery: If you do not have backups or if the data is not accessible, you may need to seek professional data recovery services. These services specialize in recovering data from damaged or inaccessible storage devices.

      Remember, it is always recommended to regularly backup your data to an external storage device or cloud storage to prevent data loss in case of power outages or other unforeseen events.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How can I configure network settings on the Asustor LOCKERSTOR 10 NAS device?

    To configure network settings on the Asustor LOCKERSTOR 10 NAS device, you can follow these steps:

    1. Connect your NAS device to your network using an Ethernet cable.
    2. Power on the NAS device and wait for it to boot up.
    3. Open a web browser on a computer connected to the same network.
    4. Enter the IP address of the NAS device in the address bar of the web browser. The default IP address is usually "192.168.1.2" or "asustor" (without quotes).
    5. Press Enter to access the web-based management interface of the NAS device.
    6. Log in to the interface using your admin username and password.
    7. Once logged in, navigate to the "Settings" or "Control Panel" section of the interface.
    8. Look for the "Network" or "Network Settings" option and click on it.
    9. In the network settings section, you can configure various network-related options such as IP address, subnet mask, gateway, DNS settings, etc.
    10. Modify the network settings according to your network requirements.
    11. Save the changes and restart the NAS device for the new network settings to take effect.

    Note: The exact steps and options may vary slightly depending on the firmware version of your Asustor LOCKERSTOR 10 NAS device.

  • What are the available options for user management and access control on the Asustor LOCKERSTOR 10?

    The Asustor LOCKERSTOR 10 offers several options for user management and access control. These include:

    1. User accounts: You can create individual user accounts on the LOCKERSTOR 10. Each user can have their own username and password, allowing for personalized access control.
    2. User groups: You can create user groups and assign multiple users to a specific group. This simplifies access control by granting permissions to a group rather than individual users.
    3. Shared folder permissions: You can set different access permissions for each shared folder on the LOCKERSTOR 10. This allows you to control who can read, write, or delete files within specific folders.
    4. Access Control List (ACL): ACL allows for fine-grained control over access permissions. You can define access rights for specific users or groups at the file and folder level.
    5. Windows Active Directory (AD) integration: The LOCKERSTOR 10 supports integration with Windows AD, allowing you to manage user accounts and access control through your existing AD infrastructure.
    6. LDAP integration: LDAP integration enables you to authenticate users against an LDAP directory server, providing centralized user management and access control.
    7. Two-Factor Authentication (2FA): The LOCKERSTOR 10 supports 2FA, adding an extra layer of security by requiring users to provide a second form of authentication, such as a verification code from a mobile app.

    These options provide flexibility and control over user management and access control on the Asustor LOCKERSTOR 10, ensuring that only authorized users have access to the system and its resources.

  • Can you provide guidance on setting up RAID configurations and storage pools on the Asustor LOCKERSTOR 10 NAS?

    Certainly! Here's a step-by-step guide to setting up RAID configurations and storage pools on the Asustor LOCKERSTOR 10 NAS:

    1. First, make sure all the hard drives you want to use are properly installed in the LOCKERSTOR 10 NAS.
    2. Power on the NAS and wait for it to fully boot up. Then, access the NAS management interface by entering the NAS IP address in a web browser.
    3. Login to the NAS using your admin credentials.
    4. Once logged in, navigate to the "Storage Manager" section in the NAS management interface.
    5. In the Storage Manager, click on the "RAID Management" tab.
    6. Click on the "Create" button to start creating a new RAID configuration.
    7. Select the RAID level you want to use (e.g., RAID 0, RAID 1, RAID 5, etc.) based on your requirements for data protection and performance.
    8. Choose the hard drives you want to include in the RAID configuration by selecting them from the available list.
    9. Configure any additional settings for the RAID configuration, such as stripe size or cache settings, if desired.
    10. Click on the "Create" button to create the RAID configuration. This may take some time, depending on the size of the hard drives and the RAID level chosen.
    11. Once the RAID configuration is created, you can proceed to create a storage pool. Click on the "Storage Pool" tab in the Storage Manager.
    12. Click on the "Create" button to start creating a new storage pool.
    13. Give the storage pool a name and select the RAID configuration you created in the previous steps.
    14. Configure any additional settings for the storage pool, such as thin provisioning or SSD cache, if desired.
    15. Click on the "Create" button to create the storage pool. This process may also take some time, depending on the size of the RAID configuration.
    16. Once the storage pool is created, you can start creating shared folders or iSCSI LUNs to store your data. Navigate to the "Shared Folders" or "iSCSI" section in the NAS management interface and follow the respective steps to create and configure them.

    That's it! You have now set up RAID configurations and storage pools on the Asustor LOCKERSTOR 10 NAS. You can now start using the NAS for storing and accessing your data.

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