How to recover data from Asustor LOCKERSTOR 6 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Asustor LOCKERSTOR 6

Asustor LOCKERSTOR 6 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from LOCKERSTOR 6.

How to recover data from NAS Asustor LOCKERSTOR 6

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Asustor also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can inadequate cooling or high ambient temperatures impact data loss risks for NAS Asustor LOCKERSTOR 6 devices?

Yes, inadequate cooling or high ambient temperatures can increase the risk of data loss for NAS devices, including the Asustor LOCKERSTOR 6. NAS devices generate heat during operation, and if they are not adequately cooled, the internal components can overheat, leading to potential hardware failures and data loss.

High ambient temperatures can exacerbate the cooling issue, as the surrounding environment's temperature affects the NAS device's ability to dissipate heat. If the ambient temperature is already high, it becomes more challenging for the NAS device to maintain optimal operating temperatures, increasing the risk of overheating.

To mitigate these risks, it is important to ensure proper cooling for the NAS device. This can be achieved by placing the device in a well-ventilated area, away from heat sources, and using additional cooling solutions such as fans or cooling pads if necessary. Regularly cleaning the NAS device's fans and vents can also help maintain proper airflow and prevent dust buildup, which can impede cooling.

Additionally, it is crucial to monitor the NAS device's temperature using the manufacturer's provided tools or third-party software. If the temperature exceeds safe thresholds, it is recommended to take immediate action, such as reducing the workload, improving cooling, or contacting technical support.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS LOCKERSTOR 6 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Asustor LOCKERSTOR 6. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Asustor

How to recover data from a Asustor

LOCKERSTOR 6 has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Asustor LOCKERSTOR 6 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS LOCKERSTOR 6, feel free to leave a comment!
  • Derick Easmon
    Derick Easmon 11.09.2023 16:41 #
    Will data recovery from a NAS Asustor LOCKERSTOR 6 device affect the existing data?
    • Hetman Software
      Hetman Software 11.09.2023 17:00 #

      Data recovery from a NAS (Network Attached Storage) device like the Asustor LOCKERSTOR 6 should not affect the existing data if it is done correctly. However, it is important to note that data recovery processes always come with some level of risk, and it is possible that there could be unforeseen issues during the recovery process that may result in data loss or corruption.

      To minimize the risk, it is recommended to follow best practices for data recovery:

      1. Stop using the NAS device immediately to prevent further damage or data overwriting.
      2. Disconnect the device from the network to avoid any accidental modifications or deletions.
      3. Consult a professional data recovery service or use reputable data recovery software specifically designed for NAS devices.
      4. Make sure to follow the instructions provided by the recovery service or software carefully to ensure a safe and successful recovery process.
      5. Recover the data to a different storage device to avoid potential conflicts or overwriting of existing data.

      Remember to always have a backup of your important data to avoid situations where data recovery becomes necessary.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does RAID technology enhance the performance and data protection capabilities of the NAS Asustor LOCKERSTOR 6?

    RAID (Redundant Array of Independent Disks) technology enhances the performance and data protection capabilities of the NAS Asustor LOCKERSTOR 6 in the following ways:

    1. Performance Improvement: RAID technology allows multiple hard drives to work together as a single logical unit, thereby increasing the overall performance of the NAS. The LOCKERSTOR 6 supports various RAID levels, such as RAID 0, 1, 5, 6, 10, and JBOD, giving users flexibility to choose the desired balance between performance and data protection.
    2. Data Redundancy and Protection: RAID provides data redundancy by distributing the data across multiple drives, ensuring that even if one drive fails, the data remains accessible. The LOCKERSTOR 6 supports RAID levels like RAID 1, 5, 6, and 10, which offer different levels of data redundancy and protection against drive failures.
    3. Hot-Swapping and Hot-Spare: The LOCKERSTOR 6 supports hot-swapping, which means that failed drives can be replaced without shutting down the system. This ensures minimal downtime and uninterrupted access to data. Additionally, the NAS supports hot-spare functionality, where a spare drive is kept ready to automatically replace a failed drive, further enhancing data protection.
    4. Data Striping and Parity: RAID technology, specifically RAID 5 and RAID 6, utilizes data striping and parity information across multiple drives. This allows for faster read and write speeds, as well as the ability to reconstruct data in case of a drive failure.
    5. Scalability: The LOCKERSTOR 6 supports expansion units, allowing users to add more drives and increase storage capacity as their needs grow. RAID technology seamlessly integrates these additional drives, maintaining data protection and performance.

    Overall, RAID technology enhances the performance and data protection capabilities of the NAS Asustor LOCKERSTOR 6 by providing increased performance, data redundancy, fault tolerance, hot-swapping, and scalability options.

  • What RAID levels are supported by the Asustor LOCKERSTOR 6, and how do they affect storage capacity, data redundancy, and performance?

    The Asustor LOCKERSTOR 6 supports the following RAID levels:

    1. RAID 0: This level offers striping without any redundancy. It combines multiple drives into a single logical unit, resulting in increased storage capacity and performance. However, there is no data redundancy, meaning if one drive fails, all data is lost.
    2. RAID 1: This level provides mirroring, where data is duplicated across multiple drives. It offers high data redundancy as each drive has a complete copy of the data. Storage capacity is limited to the size of a single drive, and performance is not significantly improved.
    3. RAID 5: This level combines striping and parity. Data is distributed across multiple drives, and parity information is stored to allow for data recovery in case of a single drive failure. It offers a balance between storage capacity, data redundancy, and performance.
    4. RAID 6: Similar to RAID 5, RAID 6 also uses striping and parity. However, it provides double parity, allowing for recovery from the failure of two drives simultaneously. This level offers higher data redundancy but reduces storage capacity compared to RAID 5.
    5. RAID 10: This level combines both mirroring (RAID 1) and striping (RAID 0). It requires a minimum of four drives, where data is mirrored across two sets of striped drives. It offers high data redundancy and improved performance but reduces storage capacity by half.

    The choice of RAID level depends on the desired balance between storage capacity, data redundancy, and performance. RAID 0 provides the highest capacity and performance but lacks data redundancy. RAID 1 offers high data redundancy but limited capacity. RAID 5 and RAID 6 provide a balance between capacity, redundancy, and performance. RAID 10 offers high redundancy and performance but reduces capacity.

  • Can the Asustor LOCKERSTOR 6 be configured with different RAID levels simultaneously, and what are the advantages and considerations of doing so?

    No, the Asustor LOCKERSTOR 6 cannot be configured with different RAID levels simultaneously. RAID (Redundant Array of Independent Disks) requires all drives in an array to have the same RAID level.

    However, the Asustor LOCKERSTOR 6 does support multiple RAID configurations across different arrays. It has six drive bays, allowing you to create separate RAID arrays with different RAID levels.

    Advantages of using different RAID levels simultaneously include:

    1. Performance optimization: Different RAID levels offer varying levels of performance. By configuring different RAID levels for different arrays, you can optimize performance for specific tasks. For example, you can set up a RAID 0 array for high-speed data access and a RAID 5 array for data protection.
    2. Data segregation: With different RAID levels, you can segregate data based on its importance or access requirements. For instance, you can use RAID 1 for critical data that needs redundancy and RAID 0 for non-critical data that requires high performance.

    Considerations when using different RAID levels:

    1. Cost: Different RAID levels have different cost implications. RAID levels that provide higher data protection, such as RAID 5 or RAID 6, require more drives and may increase the overall cost of the storage solution.
    2. Complexity: Managing multiple RAID arrays can be more complex and time-consuming compared to a single RAID configuration. You need to monitor and maintain each array separately.
    3. Capacity utilization: Different RAID levels have different impacts on usable storage capacity. Some RAID levels, like RAID 1, offer lower usable capacity due to data redundancy, while others, like RAID 5 or RAID 6, provide better capacity utilization.

    It's important to carefully assess your storage requirements, budget, and performance needs before deciding to use different RAID levels simultaneously.

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