How to recover data from Buffalo TeraStation TS-2RZS12T04D NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Buffalo TeraStation TS-2RZS12T04D

Buffalo TeraStation TS-2RZS12T04D NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TeraStation TS-2RZS12T04D.

How to recover data from NAS Buffalo TeraStation TS-2RZS12T04D

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Buffalo also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How does a NAS Buffalo TeraStation TS-2RZS12T04D device store and manage data?

The Buffalo TeraStation TS-2RZS12T04D is a Network Attached Storage (NAS) device that is designed to store and manage data in a centralized location. Here's how it works:

  1. Storage: The TeraStation TS-2RZS12T04D comes with multiple hard drives (12TB in this case) that are configured in a RAID array. RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical drives into a single logical unit for improved performance, data redundancy, or a combination of both.
  2. File System: The device uses a file system, such as NTFS or FAT32, to organize and manage the data stored on the hard drives. The file system determines how files are stored, accessed, and managed on the NAS.
  3. Network Connectivity: The TeraStation TS-2RZS12T04D connects to the network via Ethernet. It has its own IP address and can be accessed by other devices on the network, such as computers, laptops, or other NAS devices.
  4. Data Management: The NAS device provides various data management features. It typically includes a web-based interface that allows users to configure settings, create user accounts, set access permissions, and manage shared folders. It may also offer additional features like scheduled backups, remote access, and integration with cloud storage services.
  5. Data Access: Once the NAS is set up and configured, users can access their data from any device connected to the same network. They can use file explorer or network drive mapping to access shared folders on the NAS and perform operations like uploading, downloading, deleting, or modifying files.
  6. Data Protection: The TeraStation TS-2RZS12T04D device usually provides data protection mechanisms to ensure the safety and integrity of the stored data. This can include features like RAID redundancy, which allows for data recovery in case of a drive failure, as well as backup options to external storage devices or cloud services.

Overall, the Buffalo TeraStation TS-2RZS12T04D is designed to provide a reliable and centralized storage solution for businesses or individuals, offering data management, accessibility, and protection in a networked environment.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TeraStation TS-2RZS12T04D can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS-2RZS12T04D. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Buffalo

How to recover data from a Buffalo

TeraStation TS-2RZS12T04D has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Buffalo TeraStation TS-2RZS12T04D network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TeraStation TS-2RZS12T04D, feel free to leave a comment!
  • Mac Bollin
    Mac Bollin 29.08.2023 12:59 #
    Can data recovery from a NAS Buffalo TeraStation TS-2RZS12T04D device be performed without voiding the warranty?
    • Hetman Software
      Hetman Software 29.08.2023 13:00 #

      To determine whether data recovery from a NAS Buffalo TeraStation TS-2RZS12T04D device can be performed without voiding the warranty, it is best to consult the manufacturer's warranty terms and conditions. These can usually be found on the manufacturer's website or in the product documentation.

      In some cases, opening the device or attempting data recovery may void the warranty. However, certain manufacturers may allow data recovery to be performed by authorized service providers without voiding the warranty. It is important to review the specific warranty terms to understand what actions may void the warranty.

      If you are unsure or cannot find the necessary information, it is recommended to contact Buffalo directly or consult with an authorized service provider to inquire about data recovery options and warranty implications.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in performing a software update on the NAS Buffalo TeraStation TS-2RZS12T04D?

    The steps involved in performing a software update on the NAS Buffalo TeraStation TS-2RZS12T04D are as follows:

    1. Prepare for the update: Ensure you have a stable internet connection and a computer connected to the same network as the TeraStation. Backup any important data stored on the TeraStation to a separate location.
    2. Download the latest firmware: Visit the Buffalo Downloads page (https://www.buffalotech.com/support/downloads) and search for the TeraStation TS-2RZS12T04D model. Download the latest firmware update file to your computer.
    3. Access the TeraStation's web interface: Open a web browser on your computer and enter the IP address of the TeraStation in the address bar. The default IP address is usually "192.168.11.150" or "nas" (without quotes). Press Enter to access the TeraStation's web interface.
    4. Login to the TeraStation: Enter the username and password for the TeraStation. The default username is "admin" and the default password is "password" (without quotes). Click on the Login button to proceed.
    5. Navigate to the firmware update section: Once logged in, click on the "Maintenance" tab or section. Look for an option related to firmware or software update. Click on it to access the firmware update settings.
    6. Choose the firmware update file: In the firmware update settings, there should be an option to browse for the firmware update file you downloaded earlier. Click on the "Browse" or "Choose File" button, locate the firmware update file on your computer, and select it.
    7. Start the firmware update: After selecting the firmware update file, click on the "Apply" or "Start" button to initiate the firmware update process. The TeraStation will start updating its software using the provided firmware file.
    8. Wait for the update to complete: The firmware update process may take several minutes. During this time, avoid interrupting the power supply to the TeraStation or performing any other actions on the device. The TeraStation may reboot automatically once the update is complete.
    9. Verify the update: After the TeraStation reboots, log in again to the web interface and navigate to the firmware update settings. Check if the firmware version displayed matches the latest version you downloaded. This confirms that the update was successful.
    10. Restore data and settings: If necessary, restore any data or settings you backed up before the update process.

    Note: It is recommended to consult the TeraStation's user manual or refer to Buffalo's official support documentation for detailed instructions specific to your model.

  • Are there any specific requirements or precautions to consider before initiating a software update on the NAS Buffalo TeraStation TS-2RZS12T04D?

    Before initiating a software update on the NAS Buffalo TeraStation TS-2RZS12T04D, it is important to consider the following requirements and precautions:

    1. Backup: Ensure that you have a complete backup of all your important data stored on the NAS. Although software updates are generally safe, there is always a small risk of data loss or corruption during the update process.
    2. Compatibility: Verify that the software update is compatible with your specific model of the TeraStation TS-2RZS12T04D. Check the Buffalo website or user manual for information on supported firmware versions and compatibility.
    3. Internet Connection: Make sure your NAS is connected to a stable and reliable internet connection. A loss of internet connectivity during the update process could cause issues or interruptions.
    4. Power Supply: Ensure that the NAS has a stable power supply throughout the update process. Sudden power outages or fluctuations can lead to firmware corruption or other problems. It is recommended to connect the NAS to an uninterruptible power supply (UPS) if possible.
    5. Read Release Notes: Before updating, carefully read the release notes or changelog provided by Buffalo for the specific firmware version you intend to install. This will give you an overview of the changes, bug fixes, and any known issues associated with the update.
    6. Free Disk Space: Check if your NAS has sufficient free disk space to accommodate the software update. Some updates may require temporary storage space for installation files.
    7. Patience: Software updates can take time, so be patient during the update process. Avoid interrupting or powering off the NAS until the update is complete.
    8. Technical Support: If you are unsure about any aspect of the update process or encounter any issues, it is recommended to reach out to Buffalo's technical support for assistance. They can provide guidance and help resolve any problems that may arise.

    By following these requirements and precautions, you can minimize the risk of data loss or other issues when updating the software on your Buffalo TeraStation TS-2RZS12T04D NAS.

  • Can you provide a detailed guide or tutorial on how to update the software on the NAS Buffalo TeraStation TS-2RZS12T04D?

    Sure! Here's a step-by-step guide on how to update the software on the Buffalo TeraStation TS-2RZS12T04D NAS:

    1. Before starting the update process, it's always a good idea to backup your data. While the update process shouldn't affect your data, it's better to be safe than sorry.
    2. Make sure you have access to the internet and a computer connected to the same network as the TeraStation.
    3. Open a web browser on your computer and enter the IP address of your TeraStation in the address bar. The default IP address is usually 192.168.11.150, but it may vary depending on your network setup. You can find the IP address of your TeraStation in the NAS Navigator software or by checking your router's DHCP client list.
    4. You'll be prompted to enter the username and password for your TeraStation. The default username is "admin," and the default password is also "admin" (both without quotes). If you've changed these credentials, enter the appropriate username and password.
    5. Once logged in, you'll be taken to the TeraStation's web-based administration interface. Click on the "System" tab at the top of the page.
    6. In the left sidebar, click on "Firmware Update" under the "System Settings" section.
    7. On the Firmware Update page, you'll see the current firmware version and an option to check for updates. Click on the "Check" button to see if there's a newer firmware version available.
    8. If a new firmware version is found, click on the "Download" button to start the download process. The firmware file will be saved to your computer.
    9. Once the download is complete, click on the "Browse" button on the Firmware Update page and navigate to the location where you saved the firmware file. Select the firmware file and click "Open" to upload it to the TeraStation.
    10. After the firmware file is uploaded, click on the "Update" button to start the update process. The TeraStation will begin updating its firmware, and you'll see a progress bar indicating the status.
    11. Do not power off or disconnect the TeraStation during the update process, as it can cause permanent damage to the device.
    12. Once the update is complete, the TeraStation will automatically restart. This process may take a few minutes.
    13. After the TeraStation has restarted, you can verify the firmware version by going back to the "Firmware Update" page. It should now display the new firmware version.

    That's it! You have successfully updated the software on your Buffalo TeraStation TS-2RZS12T04D NAS. Remember to check for any additional updates periodically to keep your device up to date.

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