How to Restore a NAS Buffalo TeraStation TS-I4.0TGL/R5 RAID Array After Multiple Disks Fail

Has your NAS Buffalo TeraStation TS-I4.0TGL/R5 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Restore a NAS Buffalo TeraStation TS-I4.0TGL/R5 RAID Array After Multiple Disks Fail

Buffalo TeraStation TS-I4.0TGL/R5 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an TeraStation TS-I4.0TGL/R5. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Restore a NAS Buffalo TeraStation TS-I4.0TGL/R5 RAID Array After Multiple Disks Fail

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Buffalo often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any preventive measures to minimize the risk of data loss on NAS Buffalo TeraStation TS-I4.0TGL/R5 devices?

Yes, there are several preventive measures you can take to minimize the risk of data loss on NAS Buffalo TeraStation TS-I4.0TGL/R5 devices:

  1. Regular backups: Implement a regular backup schedule to ensure that your data is regularly backed up to an external storage device or another location. This will help you recover your data in case of any unforeseen data loss.
  2. RAID configuration: Configure your NAS device in a RAID (Redundant Array of Independent Disks) configuration, such as RAID 1 or RAID 5. RAID provides redundancy by distributing data across multiple drives, so if one drive fails, your data remains intact.
  3. UPS (Uninterruptible Power Supply): Connect your NAS device to a UPS to protect it from power outages and voltage fluctuations. Sudden power loss can lead to data corruption or loss, and a UPS can provide temporary power during such events.
  4. Firmware updates: Regularly update the firmware of your NAS device to ensure you have the latest security patches and bug fixes. This helps to minimize vulnerabilities that could potentially lead to data loss.
  5. Network security: Implement strong network security measures, such as using complex passwords, enabling firewalls, and regularly updating your network equipment. This helps to protect your NAS device from unauthorized access and potential data breaches.
  6. Physical security: Place your NAS device in a secure location to prevent physical damage or theft. Restrict access to authorized personnel only.
  7. Monitoring and alerts: Set up monitoring and alert systems to notify you of any potential issues with your NAS device, such as drive failures or high temperatures. This allows you to take immediate action to prevent data loss.
  8. Regular maintenance: Perform regular maintenance tasks, such as cleaning the device, checking for any physical damage, and monitoring drive health. This helps to identify and address any potential issues before they lead to data loss.

Remember, while these preventive measures can minimize the risk of data loss, they cannot guarantee complete protection. It is always recommended to have multiple layers of backup and a disaster recovery plan in place to ensure the safety of your data.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS TeraStation TS-I4.0TGL/R5 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS-I4.0TGL/R5. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Buffalo

How to recover data from a Buffalo

TeraStation TS-I4.0TGL/R5 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Buffalo TeraStation TS-I4.0TGL/R5 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TeraStation TS-I4.0TGL/R5, feel free to leave a comment!
  • Jermaine Swales
    Jermaine Swales 28.08.2023 22:41 #
    Is it possible to recover data from a logically damaged NAS Buffalo TeraStation TS-I4.0TGL/R5 device?
    • Hetman Software
      Hetman Software 28.08.2023 23:59 #

      Yes, it is possible to recover data from a logically damaged NAS Buffalo TeraStation TS-I4.0TGL/R5 device. However, it is important to note that the success of data recovery depends on the extent of the damage and the specific circumstances of the situation.

      There are several methods that can be attempted to recover data from a logically damaged NAS device:

      1. Basic troubleshooting: Start by checking the power supply, cables, and connections to ensure that the device is properly powered and connected. Sometimes, the issue may be as simple as a loose cable or power supply problem.
      2. Software recovery tools: There are various software tools available that can help recover data from logically damaged storage devices. These tools can scan the device for recoverable data and attempt to retrieve it. Some popular software options include Recuva, EaseUS Data Recovery Wizard, and TestDisk.
      3. Professional data recovery services: If the logical damage is severe or the software recovery tools are unable to retrieve the data, it may be necessary to seek professional data recovery services. These services specialize in recovering data from damaged storage devices and have advanced techniques and equipment to handle complex cases. However, professional data recovery services can be quite expensive.

      It is important to remember that data recovery from a logically damaged NAS device is a complex process and should be handled with caution. It is recommended to consult with a professional data recovery service or seek expert advice to ensure the best possible chances of successful data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the recommended backup strategies for data stored on a NAS Buffalo TeraStation TS-I4.0TGL/R5?

    There are several recommended backup strategies for data stored on a NAS Buffalo TeraStation TS-I4.0TGL/R5. Here are a few options:

    1. RAID Configuration: The TeraStation TS-I4.0TGL/R5 supports RAID configurations such as RAID 0, 1, 5, 6, 10, and JBOD. Configuring your NAS in a RAID setup provides data redundancy, ensuring that if one drive fails, your data is still accessible. This can act as a basic form of backup.
    2. External Backup: Connect an external hard drive or USB drive to the TeraStation and configure scheduled backups using the built-in backup software. This allows you to create regular backups of your important data and store them on a separate physical device.
    3. Cloud Backup: Utilize cloud backup services such as Amazon S3, Dropbox, or Google Drive to create off-site backups of your NAS data. This ensures that even if your NAS is damaged or destroyed, your data remains safe in the cloud.
    4. Replication: The TeraStation TS-I4.0TGL/R5 supports replication to another Buffalo NAS device. By setting up replication, you can create a mirror copy of your data on another NAS, providing an additional layer of redundancy and backup.
    5. Snapshot Backup: Take advantage of the snapshot feature available on the TeraStation TS-I4.0TGL/R5. Snapshots capture the state of your data at a specific point in time, allowing you to restore files or folders to a previous state if needed.

    It is recommended to combine multiple backup strategies for comprehensive data protection. This may include a combination of RAID configuration, external backups, cloud backups, replication, and snapshots.

  • How can I ensure the reliability and integrity of my data backups on a NAS Buffalo TeraStation TS-I4.0TGL/R5?

    To ensure the reliability and integrity of your data backups on a NAS Buffalo TeraStation TS-I4.0TGL/R5, you can follow these steps:

    1. Regularly Check and Update Firmware: Ensure that your NAS device is running the latest firmware version provided by Buffalo. Firmware updates often include bug fixes and security enhancements that can improve the reliability of your device.
    2. Use RAID Configuration: Set up your TeraStation in a RAID configuration, such as RAID 1 or RAID 5, depending on your requirements. RAID provides redundancy by distributing data across multiple drives, allowing for data recovery in case of a drive failure.
    3. Regularly Check Drive Health: Use the built-in diagnostics tools or third-party software to monitor the health of your hard drives. This can help identify any potential issues with the drives before they fail completely.
    4. Implement Regular Backup Schedule: Set up a regular backup schedule to automatically backup your data from the TeraStation to an external storage device or cloud storage. This ensures that your data is always up to date and protected.
    5. Use Redundant Power Supply: If available, consider using a redundant power supply option for your TeraStation. This provides an additional power supply unit that can take over if the primary one fails, reducing the risk of downtime and data loss.
    6. Implement User Access Controls: Set up user access controls and permissions on your TeraStation to prevent unauthorized access or accidental deletion of data. Only grant necessary access rights to users to ensure data integrity.
    7. Monitor System Logs: Regularly review the system logs provided by the TeraStation to identify any potential issues or errors. This can help you proactively address any problems before they impact the integrity of your data.
    8. Test Data Restoration: Periodically test the restoration of your backups to ensure that the data can be successfully recovered. This helps verify the reliability of your backup process and ensures that your data is recoverable when needed.
    9. Implement Offsite Backup: Consider keeping an offsite backup of your critical data to protect against disasters such as fire, theft, or natural disasters. This can be done by replicating your data to another TeraStation located in a different physical location or by using cloud storage services.
    10. Regularly Maintain and Clean the NAS: Keep your TeraStation clean and free from dust, and ensure proper airflow to prevent overheating. Regularly check and clean the fans and vents to maintain optimal performance and prevent hardware failures.

    By following these steps, you can enhance the reliability and integrity of your data backups on the NAS Buffalo TeraStation TS-I4.0TGL/R5.

  • Are there any specific considerations or best practices to follow when performing data backups on a NAS Buffalo TeraStation TS-I4.0TGL/R5?

    Yes, there are several considerations and best practices to follow when performing data backups on a NAS Buffalo TeraStation TS-I4.0TGL/R5. Here are some of them:

    1. Regular Backup Schedule: Set up a regular backup schedule to ensure that your data is backed up consistently. This can be done daily, weekly, or monthly, depending on your needs and the importance of the data.
    2. Multiple Backup Copies: It is recommended to create multiple backup copies of your data. This can be achieved by using multiple external hard drives or by utilizing cloud storage solutions.
    3. Use RAID: The Buffalo TeraStation TS-I4.0TGL/R5 supports RAID configurations, which provide redundancy and data protection. Configure your NAS in a RAID level that suits your needs, such as RAID 1 or RAID 5, to ensure data availability and protection against drive failures.
    4. Offsite Backup: Consider storing a copy of your backup offsite, preferably in a different physical location. This protects your data from disasters like fire, theft, or natural calamities that may affect your primary location.
    5. Test Restores: Regularly test the restoration process to ensure that your backups are working correctly. This will help you identify any issues or errors in the backup process before you actually need to restore data.
    6. Encryption: Enable encryption for your backups to protect sensitive data from unauthorized access. The Buffalo TeraStation TS-I4.0TGL/R5 supports encryption, so take advantage of this feature to enhance the security of your backups.
    7. Monitoring and Alerts: Configure monitoring and alert notifications on your NAS device to receive notifications about backup failures or other issues. This will help you stay informed about the status of your backups and take immediate action if any problems arise.
    8. Documentation: Maintain proper documentation of your backup processes, including the schedule, configurations, and any specific instructions. This will help you troubleshoot any issues and ensure consistency in your backup procedures.
    9. Regular Firmware Updates: Keep your NAS device's firmware up to date to ensure that you have the latest security patches and bug fixes. Regularly check for firmware updates from Buffalo and apply them as recommended.
    10. Consider Backup Software: Depending on your requirements, you may consider using backup software that offers advanced features like incremental backups, versioning, and deduplication. This can enhance the efficiency and effectiveness of your backup process.

    Remember, these are general best practices, and you should also consider your specific requirements and consult the Buffalo TeraStation TS-I4.0TGL/R5 user manual for any device-specific recommendations.