How to Recover Files from a RAID Disk When NAS Buffalo TeraStation TS-RH2.0TGL/R5 Won’t Boot

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Buffalo also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular system monitoring and alerting help in early detection and prevention of data loss events on NAS Buffalo TeraStation TS-RH2.0TGL/R5 devices?

Regular system monitoring and alerting can help in early detection and prevention of data loss events on NAS Buffalo TeraStation TS-RH2.0TGL/R5 devices in the following ways:

1. Disk Health Monitoring: By regularly monitoring the health of the hard drives in the NAS device, you can detect early signs of disk failure or degradation. Many NAS devices, including Buffalo TeraStation, provide SMART (Self-Monitoring, Analysis, and Reporting Technology) data that can be monitored for indicators of potential disk failure. Setting up alerts for critical SMART attributes can help you take proactive measures, such as replacing the failing drive before it completely fails and causes data loss.
2. RAID Monitoring: NAS devices like Buffalo TeraStation usually support various RAID configurations for data redundancy and protection. Monitoring the RAID status is crucial to identify any issues or failures. Regularly checking the RAID status and receiving alerts for degraded or failed RAID arrays allows you to take immediate action to rebuild or replace the failed disks and prevent data loss.
3. File System Monitoring: Monitoring the file system integrity on the NAS device can help detect any corruption or inconsistencies in the stored data. Regularly scanning the file system for errors and receiving alerts for any issues can enable you to address them promptly and prevent further data loss.
4. Network Monitoring: Monitoring the network connectivity and performance of the NAS device can help identify any network-related issues that may impact data accessibility or integrity. Regularly monitoring network connections, bandwidth usage, and latency can help you detect potential issues early on and take corrective measures to prevent data loss events.
5. Backup Monitoring: If you have set up regular backups of your data from the NAS device, monitoring the backup process is essential. Ensure that the backups are running successfully, and receive alerts for any backup failures or issues. This way, you can quickly identify and resolve backup-related problems, ensuring that you have a recent and valid backup to restore from in case of data loss events.

By implementing regular system monitoring and alerting for your NAS Buffalo TeraStation TS-RH2.0TGL/R5 devices, you can proactively detect and address potential issues, minimizing the risk of data loss and ensuring the integrity and availability of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TeraStation TS-RH2.0TGL/R5 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS-RH2.0TGL/R5. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Buffalo

TeraStation TS-RH2.0TGL/R5 has 4 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Buffalo TeraStation TS-RH2.0TGL/R5 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery