
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Buffalo TeraStation TS3420DN0802
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Buffalo often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any preventive measures to minimize the risk of data loss on NAS Buffalo TeraStation TS3420DN0802 devices?
Yes, there are several preventive measures you can take to minimize the risk of data loss on NAS Buffalo TeraStation TS3420DN0802 devices. Here are some suggestions:
- Regular backups: Implement a regular backup strategy to ensure that your data is regularly backed up to an external storage device or cloud storage. This way, even if data loss occurs on the NAS device, you will have a recent backup to restore from.
- RAID configuration: Set up the TeraStation in a RAID configuration, such as RAID 1 or RAID 5, which provides redundancy and fault tolerance. This means that if one drive fails, your data will still be accessible from the remaining drives.
- UPS (Uninterruptible Power Supply): Connect your TeraStation to a UPS to protect it from sudden power outages or fluctuations. A UPS will provide backup power and protect your device from potential data corruption or loss caused by power issues.
- Firmware updates: Regularly check for and install firmware updates provided by Buffalo for your TeraStation. These updates often include bug fixes, security patches, and performance improvements that can help prevent data loss.
- Physical security: Keep your TeraStation in a secure location to prevent physical theft or tampering. Restrict access to authorized personnel only and consider using additional security measures like surveillance cameras or access control systems.
- Network security: Implement strong network security measures, including firewalls, secure passwords, and regular security audits. This will help protect your TeraStation from unauthorized access and potential data breaches.
- Regular maintenance: Perform regular maintenance tasks such as checking the health of hard drives, monitoring system logs for errors, and ensuring proper ventilation and cooling for the TeraStation. This will help identify and address any potential issues before they lead to data loss.
Remember that while these measures can significantly reduce the risk of data loss, they cannot guarantee complete protection. It's always a good practice to have multiple layers of backup and redundancy in place to ensure the safety of your data.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS TeraStation TS3420DN0802 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Buffalo TeraStation TS3420DN0802. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Buffalo
TeraStation TS3420DN0802 has 4 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Buffalo TeraStation TS3420DN0802 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


Yes, there are specific recovery methods for NAS Buffalo TeraStation TS3420DN0802 devices with striped or mirrored data configurations. Here are some steps you can follow:
a. Reboot the device: Sometimes, a simple reboot can resolve software-related issues. Power off the device, wait for a few minutes, and then power it back on.
b. Firmware update: Check if there are any firmware updates available for your TeraStation model. Updating the firmware can fix bugs and improve system stability.
c. Factory reset: Performing a factory reset will restore the device to its default settings, but it will also erase all data on the TeraStation. Use this method only as a last resort and make sure to have a backup of your data before proceeding.
Data recovery: If the striped or mirrored data on the TeraStation becomes inaccessible or corrupted, you may need to perform data recovery. In such cases, it is recommended to contact a professional data recovery service with experience in NAS devices. They can help you recover the data from the failed drives or assist in rebuilding the RAID array.
Remember to always have a backup of your important data to avoid data loss in the event of hardware or software failures.