Canon Camera Data Recovery

Have you accidentally deleted a great shot? Have you formatted an Canon camera memory card? Are your photos suddenly inaccessible after a camera error?

Canon Camera Data Recovery

Recovering Photos From a Canon Camera

Canon Camera Data Recovery

Incorrect use of a camera or a memory card inside it, as well as other unintended actions can make pictures in the memory card to become damaged or lost.

Why photos may disappear from a Canon Camera

How can photographs from a digital camera be lost?

  • Deleting by mistake. This is the most widespread reason why RAW photos or other images are lost.

  • Formatting or format operation errors. In most cases, photos need to be recovered after formatting a memory card. It happens not only because the photographer formats the card. Sometimes, users see the warning “You need to format the disk” when connecting the camera to a computer.

  • Mishandled memory card or damaged file system. The file system of an information medium like a memory card can be damaged when it is taken out of the camera or when it is ejected while saving or copying data, and sometimes it can even be damaged by a virus. As a result, you can’t use the memory card or USB drive without formatting it first.

  • Errors when copying or transferring data from the camera to the computer. Photos can be lost or deleted as a result of a power failure when copying or transferring data from the camera to a computer or laptop.

Recovering photos deleted from a digital camera

How can you recover the lost photos?

Photos lost or deleted from a camera can be recovered until they are overwritten with other files.

In order to recover the lost photos:

  1. Connect the camera to the computer with the help of the interface intended for this purpose (USB, micro USB or other).

  2. Run Hetman Photo Recovery and select your memory card.

    The program for quickly recovering photos after formatting or accidental deletion.

    If you connect a memory card to the computer while it is still inside the camera, and the program cannot see it, extract the card and try connecting it with the help of a card reader.

    Hetman Photo Recovery
  3. Double-click on the selected card. “Fast scan” will be a better option if you have deleted the file accidentally. If there are problems with the file system, or after formatting the memory card, “Full analysis” should be the weapon of choice.

    Hetman Photo Recovery
  4. Specify criteria for file search. In addition to standard settings like file size and date, the utility will offer you to choose file types for searching. There is a special section for RAW files. After all, Hetman Photo Recovery is meant to deal with photo formats, including most of the RAW types.

    Hetman Photo Recovery
  5. Select the preferred file format to search for, or choose all formats. Click “Next.” It will start the analysis for your memory card (or any other media). Wait until it is over.

    When the analysis is complete, Hetman Photo Recovery will show all image files it has found. Click on a file to see its contents in the preview window. You can also have a look in the properties window to see its size, date when it was created and when it was lost or deleted.

    Hetman Photo Recovery
  6. If you are happy with the scan results, go on to saving the files. However, if you are busy recovering RAW files, here is the point to keep in mind. A RAW file is a large and complicated file containing the maximal amount of data about an image. That is why if the quality of the recovered file is not good enough or it is recovered but it is damaged, sometimes it makes sense to scan the data carrier again. This time, with “All Files” option enabled. As a result, Hetman Photo Recovery may find this photo in JPG or TIFF formats instead of the RAW format, which is absolutely OK. If the medium or images are too damaged, the utility will try to restore their data with signature analysis. It can change the format of a specific photograph, Yet the quality will be good enough when compared to the original file.

  7. Select the image files you need to recover and click “Next.”

    Hetman Photo Recovery
  8. Choose a method to save the files. We strongly recommend against saving them to the same medium you are recovering them from, as It can get them overwritten.

  9. Specify the folder to save the recovered files to and click “Recovery.”

    Hetman Photo Recovery

Series Camera Canon:

Canon EOS M, M3, M10

  • Canon EOS M;
  • Canon EOS M3;
  • Canon EOS M10.

Canon EOS 300D, 350D, 400D, 450D, 500D, 550D (Digital Rebel, Kiss Digital)

  • Canon EOS 300D (Digital Rebel, Kiss Digital);
  • Canon EOS 350D (Digital Rebel XT, Kiss Digital N);
  • Canon EOS 400D (Digital Rebel Xti, Kiss Digital X);
  • Canon EOS 450D (Rebel Xsi, Kiss X2);
  • Canon EOS 500D (Rebel T1i, Kiss X3);
  • Canon EOS 550D (Rebel T2i, Kiss X4);

Canon EOS 600D, 650D, 700D, 750D, 760D (Digital Rebel, Kiss Digital)

  • Canon EOS 600D (Rebel T3i, Kiss X5);
  • Canon EOS 650D (Rebel T4i, Kiss X6i);
  • Canon EOS 700D (Rebel T5i, Kiss X7i);
  • Canon EOS 750D (Rebel T6i, Kiss X8i);
  • Canon EOS 760D (Rebel T6s, 8000D).

Canon EOS 1000D, 1100D, 1200D, 1300D (Rebel, Kiss)

  • Canon EOS 1000D (Rebel XS, Kiss F);
  • Canon EOS 1100D (Rebel T3, Kiss X50);
  • Canon EOS 1200D (Rebel T5, Kiss X70);
  • Canon EOS 1300D (Rebel T6, Kiss X80).

Canon EOS 10D, 20D, 20Da, D30, 40D

  • Canon EOS 10D;
  • Canon EOS 20D;
  • Canon EOS 20Da;
  • Canon EOS D30;
  • Canon EOS 40D;

Canon EOS 50D, 60D, 60Da, 70D, 80D

  • Canon EOS 50D;
  • Canon EOS 60D;
  • Canon EOS 60Da;
  • Canon EOS 70D;
  • Canon EOS 80D.

Canon EOS 100D (Rebel SL1, Kiss X7)

  • Canon EOS 100D (Rebel SL1, Kiss X7).

Canon EOS 7D, 7D Mark II

  • Canon EOS 7D;
  • Canon EOS 7D Mark II.

Canon EOS 5D, 5D Mark, 5Ds, 5Ds R

  • Canon EOS 5D;
  • Canon EOS 5D Mark II;
  • Canon EOS 5D Mark III;
  • Canon EOS 5Ds;
  • Canon EOS 5Ds R.

Canon EOS 6D

  • Canon EOS 6D.

Canon EOS 1D, 1Ds, 1D X, 1D C

  • Canon EOS 1D;
  • Canon EOS 1Ds;
  • Canon EOS 1D X;
  • Canon EOS 1D C.

Canon EOS 1D Mark, 1D X Mark, 1Ds Mark

  • Canon EOS 1D Mark II;
  • Canon EOS 1D Mark II N;
  • Canon EOS 1D Mark III;
  • Canon EOS 1D Mark IV;
  • Canon EOS 1D X Mark II;
  • Canon EOS 1Ds Mark II;
  • Canon EOS 1Ds Mark III.

Canon EOS DCS 1, 3, 5

  • Canon EOS DCS 1;
  • Canon EOS DCS 3;
  • Canon EOS DCS 5.

Canon EOS D2000, D6000

  • Canon EOS D2000;
  • Canon EOS D6000.

Canon PowerShot A5, A5 zoom

  • Canon PowerShot A5;
  • Canon PowerShot A5 zoom.

Canon PowerShot A10, A20, A30, A40, A50, A60

  • Canon PowerShot A10;
  • Canon PowerShot A20;
  • Canon PowerShot A30;
  • Canon PowerShot A40;
  • Canon PowerShot A50;
  • Canon PowerShot A60.

Canon PowerShot A70, A75, A80, A85, A90, A95

  • Canon PowerShot A70;
  • Canon PowerShot A75;
  • Canon PowerShot A80;
  • Canon PowerShot A85;
  • Canon PowerShot A90;
  • Canon PowerShot A95.

Canon PowerShot A100, A200, A300, A310

  • Canon PowerShot A100;
  • Canon PowerShot A200;
  • Canon PowerShot A300;
  • Canon PowerShot A310.

Canon PowerShot A400, A410, A420, A430, A450

  • Canon PowerShot A400;
  • Canon PowerShot A410;
  • Canon PowerShot A420;
  • Canon PowerShot A430;
  • Canon PowerShot A450.

Canon PowerShot A460, A470, A480, A490, A495

  • Canon PowerShot A460;
  • Canon PowerShot A470;
  • Canon PowerShot A480;
  • Canon PowerShot A490;
  • Canon PowerShot A495.

Canon PowerShot A510, A520, A530, A540, A550

  • Canon PowerShot A510;
  • Canon PowerShot A520;
  • Canon PowerShot A530;
  • Canon PowerShot A540;
  • Canon PowerShot A550.

Canon PowerShot A560, A570 IS, A580, A590 IS

  • Canon PowerShot A560;
  • Canon PowerShot A570 IS;
  • Canon PowerShot A580;
  • Canon PowerShot A590 IS.

Canon PowerShot A610, A620, A630, A640, A650 IS

  • Canon PowerShot A610;
  • Canon PowerShot A620;
  • Canon PowerShot A630;
  • Canon PowerShot A640;
  • Canon PowerShot A650 IS.

Canon PowerShot A700, A710 IS, A720 IS

  • Canon PowerShot A700;
  • Canon PowerShot A710 IS;
  • Canon PowerShot A720 IS.

Canon PowerShot A800, A810

  • Canon PowerShot A800;
  • Canon PowerShot A810.

Canon PowerShot A1000 IS, A1100 IS, A1200, A1300, A1400

  • Canon PowerShot A1000 IS;
  • Canon PowerShot A1100 IS;
  • Canon PowerShot A1200;
  • Canon PowerShot A1300;
  • Canon PowerShot A1400.

Canon PowerShot A2000 IS, A2100 IS, A2200

  • Canon PowerShot A2000 IS;
  • Canon PowerShot A2100 IS;
  • Canon PowerShot A2200.

Canon PowerShot A2300, A2400 IS, A2500, A2600

  • Canon PowerShot A2300;
  • Canon PowerShot A2400 IS;
  • Canon PowerShot A2500;
  • Canon PowerShot A2600.

Canon PowerShot A3000 IS, A3100 IS, A3200 IS

  • Canon PowerShot A3000 IS;
  • Canon PowerShot A3100 IS;
  • Canon PowerShot A3200 IS.

Canon PowerShot A3300 IS, A3400 IS, A3500 IS, A4000 IS

  • Canon PowerShot A3300 IS;
  • Canon PowerShot A3400 IS;
  • Canon PowerShot A3500 IS;
  • Canon PowerShot A4000 IS.

Canon PowerShot D10, D20, D30

  • Canon PowerShot D30;
  • on PowerShot D10.

Canon PowerShot E1

  • Canon PowerShot E1.

Canon PowerShot G1, G2, G3, G5, G6, G7, G9

  • Canon PowerShot G1;
  • Canon PowerShot G2;
  • Canon PowerShot G3;
  • Canon PowerShot G5;
  • Canon PowerShot G6;
  • Canon PowerShot G7;
  • Canon PowerShot G9.

Canon PowerShot G10, G11, G12, G15, G16

  • Canon PowerShot G10;
  • Canon PowerShot G11;
  • Canon PowerShot G12;
  • Canon PowerShot G15;
  • Canon PowerShot G16.

Canon PowerShot G1 X, G3 X, G5 X, G7 X, G9 X Mark

  • Canon PowerShot G1 X;
  • Canon PowerShot G3 X;
  • Canon PowerShot G5 X;
  • Canon PowerShot G7 X;
  • Canon PowerShot G9 X.

Canon PowerShot G1 X Mark, G7 X Mark

  • Canon PowerShot G1 X Mark II;
  • Canon PowerShot G7 X Mark II.

Canon PowerShot ELPH S100, S110, S200, S230, S300, S330, S400, S410, S500

  • Canon PowerShot ELPH S100;
  • Canon PowerShot ELPH S110;
  • Canon PowerShot ELPH S200;
  • Canon PowerShot ELPH S230;
  • Canon PowerShot ELPH S300;
  • Canon PowerShot ELPH S330;
  • Canon PowerShot ELPH S400;
  • Canon PowerShot ELPH S410;
  • Canon PowerShot ELPH S500.

Canon Digital IXUS, v, v2, v3, 300, 330, 400, 430, 500

  • Canon Digital IXUS;
  • Canon Digital IXUS v;
  • Canon Digital IXUS v2;
  • Canon Digital IXUS v3;
  • Canon Digital IXUS 300;
  • Canon Digital IXUS 330;
  • Canon Digital IXUS 400;
  • Canon Digital IXUS 430;
  • Canon Digital IXUS 500.

Canon IXY Digital, 200, 200a, 300, 300a, 320, 400, 450, 500

  • Canon IXY Digital;
  • Canon IXY Digital 200;
  • Canon IXY Digital 200a;
  • Canon IXY Digital 300;
  • Canon IXY Digital 300a;
  • Canon IXY Digital 320;
  • Canon IXY Digital 400;
  • Canon IXY Digital 450;
  • Canon IXY Digital 500.

Canon PowerShot ELPH SD10, SD20, SD30, SD40

  • Canon PowerShot ELPH SD10;
  • Canon PowerShot ELPH SD20;
  • Canon PowerShot ELPH SD30;
  • Canon PowerShot ELPH SD40.

Canon Digital IXUS i, i5, i Zoom, i7 Zoom

  • Canon Digital IXUS i;
  • Canon Digital IXUS i5;
  • Canon Digital IXUS i Zoom;
  • Canon Digital IXUS i7 Zoom.

Canon IXY Digital L, L2, L3, L4

  • Canon IXY Digital L;
  • Canon IXY Digital L2;
  • Canon IXY Digital L3;
  • Canon IXY Digital L4.

Canon PowerShot ELPH SD100, SD110, SD200, SD300

  • Canon PowerShot ELPH SD100;
  • Canon PowerShot ELPH SD110;
  • Canon PowerShot ELPH SD200;
  • Canon PowerShot ELPH SD300.

Canon Digital IXUS II, IIs, 30, 40

  • Canon Digital IXUS II;
  • Canon Digital IXUS IIs;
  • Canon Digital IXUS 30;
  • Canon Digital IXUS 40.

Canon IXY Digital 30, 30a, 40, 50

  • Canon IXY Digital 30;
  • Canon IXY Digital 30a;
  • Canon IXY Digital 40;
  • Canon IXY Digital 50.

Canon PowerShot ELPH SD400, SD430, SD450, SD500, SD550, SD600, SD630

  • Canon PowerShot ELPH SD400;
  • Canon PowerShot ELPH SD430;
  • Canon PowerShot ELPH SD450;
  • Canon PowerShot ELPH SD500;
  • Canon PowerShot ELPH SD550;
  • Canon PowerShot ELPH SD600;
  • Canon PowerShot ELPH SD630.

Canon Digital IXUS 50, 55, 60, 65, 700, 750, Wireless

  • Canon Digital IXUS 50;
  • Canon Digital IXUS Wireless;
  • Canon Digital IXUS 55;
  • Canon Digital IXUS 700;
  • Canon Digital IXUS 750;
  • Canon Digital IXUS 60;
  • Canon Digital IXUS 65.

Canon IXY Digital 800, 90, 25, 210, 95, 900, 810, 910, 920, 820 IS

  • Canon IXY Digital 800 IS;
  • Canon IXY Digital 90;
  • Canon IXY Digital 25 IS;
  • Canon IXY Digital 210 IS;
  • Canon IXY Digital 95 IS;
  • Canon IXY Digital 900 IS;
  • Canon IXY Digital 810 IS;
  • Canon IXY Digital 910 IS;
  • Canon IXY Digital 920 IS;
  • Canon IXY Digital 820 IS.

Canon PowerShot ELPH SD900, SD940, SD950, SD960, SD970, SD980, SD990 IS

  • Canon PowerShot ELPH SD900;
  • Canon PowerShot ELPH SD940 IS;
  • Canon PowerShot ELPH SD950 IS;
  • Canon PowerShot ELPH SD960 IS;
  • Canon PowerShot ELPH SD970 IS;
  • Canon PowerShot ELPH SD980 IS;
  • Canon PowerShot ELPH SD990 IS.

Canon Digital IXUS 900 Ti, 120, 960, 110, 990, 200, 980 IS

  • Canon Digital IXUS 900 Ti;
  • Canon Digital IXUS 120 IS;
  • Canon Digital IXUS 960 IS;
  • Canon Digital IXUS 110 IS;
  • Canon Digital IXUS 990 IS;
  • Canon Digital IXUS 200 IS;
  • Canon Digital IXUS 980 IS.

Canon IXY Digital 1000, 220, 2000, 510, 830, 930, 3000 IS

  • Canon IXY Digital 1000;
  • Canon IXY Digital 220 IS;
  • Canon IXY Digital 2000 IS;
  • Canon IXY Digital 510 IS;
  • Canon IXY Digital 830 IS;
  • Canon IXY Digital 930 IS;
  • Canon IXY Digital 3000 IS.

Canon PowerShot ELPH SD1000, SD1100, SD1200, SD1300, SD1400, SD3500, SD4000, SD4500 IS

  • Canon PowerShot ELPH SD1000;
  • Canon PowerShot ELPH SD1100 IS;
  • Canon PowerShot ELPH SD1200 IS;
  • Canon PowerShot ELPH SD1300 IS;
  • Canon PowerShot ELPH SD1400 IS;
  • Canon PowerShot ELPH SD3500 IS;
  • Canon PowerShot ELPH SD4000 IS;
  • Canon PowerShot ELPH SD4500 IS.

Canon Digital IXUS 70, 80 IS, 95 IS, 105, 130, 210, 300 HS, 1000 HS

  • Canon Digital IXUS 70;
  • Canon Digital IXUS 80 IS;
  • Canon Digital IXUS 95 IS;
  • Canon Digital IXUS 105;
  • Canon Digital IXUS 130;
  • Canon Digital IXUS 210;
  • Canon Digital IXUS 300 HS;
  • Canon Digital IXUS 1000 HS.

Canon IXY Digital 10, 20 IS, 110 IS, 200F, 400F, 10S, 30S, 50S

  • Canon IXY Digital 10;
  • Canon IXY Digital 20 IS;
  • Canon IXY Digital 110 IS;
  • Canon IXY Digital 200F;
  • Canon IXY Digital 400F;
  • Canon IXY Digital 10S;
  • Canon IXY Digital 30S;
  • Canon IXY Digital 50S.

Canon PowerShot ELPH 100, 110, 300, 310, 320, 330, 340, 500, 510, 520, 530 HS

  • Canon PowerShot ELPH 100 HS;
  • Canon PowerShot ELPH 110 HS;
  • Canon PowerShot ELPH 300 HS;
  • Canon PowerShot ELPH 310 HS;
  • Canon PowerShot ELPH 320 HS;
  • Canon PowerShot ELPH 330 HS;
  • Canon PowerShot ELPH 340 HS;
  • Canon PowerShot ELPH 500 HS;
  • Canon PowerShot ELPH 510 HS;
  • Canon PowerShot ELPH 520 HS;
  • Canon PowerShot ELPH 530 HS.

Canon Digital IXUS 115, 125, 220, 230, 240, 255, 265, 310, 1100, 500, 510, 245 HS

  • Canon Digital IXUS 115 HS;
  • Canon Digital IXUS 125 HS;
  • Canon Digital IXUS 220 HS;
  • Canon Digital IXUS 230 HS;
  • Canon Digital IXUS 240 HS;
  • Canon Digital IXUS 255 HS;
  • Canon Digital IXUS 265 HS;
  • Canon Digital IXUS 310 HS;
  • Canon Digital IXUS 1100 HS;
  • Canon Digital IXUS 500 HS;
  • Canon Digital IXUS 510 HS;
  • Canon Digital IXUS 245 HS.

Canon IXY Digital 210F, 220F, 410F, 600F, 420F, 610F, 630, 31S, 51S, 3, 1, 430F

  • Canon IXY Digital 210F;
  • Canon IXY Digital 220F;
  • Canon IXY Digital 410F;
  • Canon IXY Digital 600F;
  • Canon IXY Digital 420F;
  • Canon IXY Digital 610F;
  • Canon IXY Digital 630;
  • Canon IXY Digital 31S;
  • Canon IXY Digital 51S;
  • Canon IXY Digital 3;
  • Canon IXY Digital 1;
  • Canon IXY Digital 430F.

Canon PowerShot ELPH 115, 120, 130, 135, 140, 150, 160, 170, 190 IS

  • Canon PowerShot ELPH 115 IS;
  • Canon PowerShot ELPH 120 IS;
  • Canon PowerShot ELPH 130 IS;
  • Canon PowerShot ELPH 135 IS;
  • Canon PowerShot ELPH 140 IS;
  • Canon PowerShot ELPH 150 IS;
  • Canon PowerShot ELPH 160 IS;
  • Canon PowerShot ELPH 170 IS;
  • Canon PowerShot ELPH 190 IS.

Canon Digital IXUS 132, 135, 140, 145, 150, 155, 160, 165, 170, 180, 190

  • Canon Digital IXUS 132;
  • Canon Digital IXUS 135;
  • Canon Digital IXUS 140;
  • Canon Digital IXUS 145;
  • Canon Digital IXUS 150;
  • Canon Digital IXUS 155;
  • Canon Digital IXUS 160;
  • Canon Digital IXUS 165;
  • Canon Digital IXUS 170;
  • Canon Digital IXUS 180;
  • Canon Digital IXUS 190.

Canon IXY Digital 90F, 100F, 110F, 620F, 120, 140

  • Canon IXY Digital 90F;
  • Canon IXY Digital 100F;
  • Canon IXY Digital 110F;
  • Canon IXY Digital 620F;
  • Canon IXY Digital 120;
  • Canon IXY Digital 140.

Canon PowerShot N100

  • Canon PowerShot N100.

Canon PowerShot Pro1, Pro7d, Pro90 IS

  • Canon PowerShot Pro1;
  • Canon PowerShot Pro7d;
  • Canon PowerShot Pro90 IS.

Canon PowerShot S1, S2, S3, S5 IS

  • Canon PowerShot S1 IS;
  • Canon PowerShot S2 IS;
  • Canon PowerShot S3 IS;
  • Canon PowerShot S5 IS.

Canon PowerShot S10, S20, S30, S40, S50

  • Canon PowerShot S10;
  • Canon PowerShot S20;
  • Canon PowerShot S30;
  • Canon PowerShot S40;
  • Canon PowerShot S45;
  • Canon PowerShot S50.

Canon PowerShot S60, S70, S80, S90, S95

  • Canon PowerShot S60;
  • Canon PowerShot S70;
  • Canon PowerShot S80;
  • Canon PowerShot S90;
  • Canon PowerShot S95.

Canon PowerShot S100, S110, S120, S200

  • Canon PowerShot S100;
  • Canon PowerShot S110;
  • Canon PowerShot S120;
  • Canon PowerShot S200.

Canon PowerShot SX1, SX10, SX20, SX30 IS, SX40, SX50, SX60 HS

  • Canon PowerShot SX1 IS;
  • Canon PowerShot SX10 IS;
  • Canon PowerShot SX20 IS;
  • Canon PowerShot SX30 IS;
  • Canon PowerShot SX40 HS;
  • Canon PowerShot SX50 HS;
  • Canon PowerShot SX60 HS.

Canon PowerShot SX100, SX110, SX120, SX130, SX150, SX160, SX170 IS

  • Canon PowerShot SX100 IS;
  • Canon PowerShot SX110 IS;
  • Canon PowerShot SX120 IS;
  • Canon PowerShot SX130 IS;
  • Canon PowerShot SX150 IS;
  • Canon PowerShot SX160 IS;
  • Canon PowerShot SX170 IS.

Canon PowerShot SX200, SX210 IS, SX220, SX230, SX240, SX260, SX270, SX280 HS

  • Canon PowerShot SX200 IS;
  • Canon PowerShot SX210 IS;
  • Canon PowerShot SX220 HS;
  • Canon PowerShot SX230 HS;
  • Canon PowerShot SX240 HS;
  • Canon PowerShot SX260 HS;
  • Canon PowerShot SX270 HS;
  • Canon PowerShot SX280 HS.

Canon PowerShot SX400, SX410, SX500 IS, SX510, SX520, SX530 HS

  • Canon PowerShot SX400 IS;
  • Canon PowerShot SX410 IS;
  • Canon PowerShot SX500 IS;
  • Canon PowerShot SX510 HS;
  • Canon PowerShot SX520 HS;
  • Canon PowerShot SX530 HS.

Canon PowerShot SX600, SX610, SX620, SX700, SX710, SX720 HS

  • Canon PowerShot SX600 HS;
  • Canon PowerShot SX610 HS;
  • Canon PowerShot SX620 HS;
  • Canon PowerShot SX700 HS;
  • Canon PowerShot SX710 HS;
  • Canon PowerShot SX720 HS.

Canon PowerShot TX1

  • Canon PowerShot TX1.

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 18.12.2019 12:21 #
    Leave a comment if you have any questions about Recovering data from an Canon Camera after deletion, formatting or crash, from the device’s internal or external memory!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • 📀 Does the program recover data after reinstalling Windows or resetting the computer to its initial state?

    This utility is designed to recover data from deleted partitions and repartitioned disks. Follow these steps:

    1. Abort the Windows installation or reset operation.
    2. Connect the drive to another computer if you cannot boot the operating system.
    3. Use Full Analysis for the entire physical device to restore data from previously deleted partitions.
  • 🖥️ Can I access files on a VMware, Hyper-V, VirtualBox virtual hard disk?

    To connect disks with the extension like * .vmdk, * .vhdx, * .vdi, use the menu Tools - Mount disk.

    After connecting, you can select this disk in the program for analysis and data recovery.

  • 💽 My computer does not display a hard drive or an external USB drive. How can I copy files?

    The program can analyze a failed device that is not showing up in Windows Explorer.

    The list of physical devices is under the list of logical partitions. Select your drive and wait for the analysis to complete.

  • ⌛ If I pay for the program now, how long will it take before I receive my registration data?

    It depends on the payment method you use. If you order online with your credit card or PayPal, you will receive the registration key immediately after payment.

  • What are the requirements for successful data recovery?

    For successful recovery, you must stop using the storage device until the necessary files are fully restored.

    If it is an external drive, memory card or flash drive, then connect it to the PC and analyze them using our program.

    If the data is deleted as a result of formatting the system disk, resetting the operating system or reinstalling Windows, then stop further installation of the operating system and programs. Connect the drive to another computer and perform recovery operations.

    Recovered files must be saved to a different drive.

  • ⏱️ How long does it take to recover my data?

    Data recovery can take a long time if you work with a disk larger than 1 terabyte. Faulty drives can also be scanned for a long time. However, in most cases, recovery takes less than 30 minutes.

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