
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Digiever DFS-16364-RM
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
How can the NAS Digiever DFS-16364-RM device's CPU or processing power affect data transfer and potential loss?
The CPU or processing power of the NAS Digiever DFS-16364-RM device can affect data transfer and potential loss in the following ways:
- Data Transfer Speed: The CPU's processing power plays a crucial role in determining the data transfer speed of the device. A powerful CPU can handle data processing tasks more efficiently, resulting in faster data transfer rates. On the other hand, a slower CPU may struggle to keep up with high data transfer demands, leading to slower transfer speeds.
- Data Loss Prevention: The CPU's processing power also impacts the device's ability to handle data encryption, compression, and error correction during data transfer. A robust CPU can quickly perform these tasks, ensuring data integrity and reducing the chances of data loss or corruption during transfer. In contrast, a weaker CPU may struggle to perform these operations effectively, increasing the risk of potential data loss or corruption.
- Concurrent Connections: A powerful CPU can handle a larger number of concurrent connections from multiple users or devices. This capability is particularly important in a network-attached storage (NAS) device, as it allows multiple users to access and transfer data simultaneously without affecting performance. Insufficient processing power may lead to bottlenecks and slower data transfer rates when multiple users are accessing the device concurrently.
- RAID Rebuilding: The NAS Digiever DFS-16364-RM device supports RAID configurations for data redundancy and protection. In the event of a drive failure, the CPU's processing power is crucial for efficiently rebuilding the RAID array by redistributing data across the remaining drives. A faster CPU can expedite the rebuilding process, reducing the vulnerability window and minimizing the risk of data loss.
In summary, the CPU or processing power of the NAS Digiever DFS-16364-RM device plays a significant role in determining data transfer speeds, data integrity during transfer, handling concurrent connections, and RAID rebuilding efficiency. A more powerful CPU can ensure faster and more secure data transfers while reducing the potential for data loss or corruption.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS DFS-16364-RM can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
-
Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
-
Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
-
Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
-
Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
Go to view
Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DFS-16364-RM. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Digiever
DFS-16364-RM has 16 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
-
Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
-
In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
-
When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

-
Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Digiever DFS-16364-RM network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


If the storage disks in a NAS Digiever DFS-16364-RM device are not recognized, it may still be possible to recover the data, but it would require technical expertise and potentially professional data recovery services. Here are some steps you can try:
Remember, attempting any data recovery steps yourself may carry some risks, such as further data loss or damage to the disks. It is always advisable to make a backup of your data regularly to avoid such situations.