How to recover data from Digiever DS-16332-RM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-16332-RM Pro+

Digiever DS-16332-RM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-16332-RM Pro+.

How to recover data from NAS Digiever DS-16332-RM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS Digiever DS-16332-RM Pro+ devices?

The impact of specific data compression or deduplication techniques on the performance and data integrity of NAS Digiever DS-16332-RM Pro+ devices can vary depending on various factors.

Data compression techniques aim to reduce the size of data by encoding it in a more efficient way. This can result in reduced storage requirements and improved transfer speeds. However, the compression and decompression processes can introduce some overhead, which may slightly impact the performance of the device. The impact on data integrity is generally minimal, as long as the compression algorithm used is reliable and does not introduce any errors during compression or decompression.

Deduplication techniques, on the other hand, eliminate duplicate copies of data, thereby reducing storage space. This can also lead to improved performance as it reduces the amount of data that needs to be processed and transferred. Deduplication techniques typically rely on algorithms that identify and eliminate duplicate data blocks, ensuring that only one copy is stored. As long as the deduplication algorithm is well-implemented and the data integrity checks are in place, the impact on data integrity should be minimal.

It is important to note that the specific implementation and configuration of these techniques can vary across different NAS devices, including the Digiever DS-16332-RM Pro+. Therefore, it is recommended to consult the manufacturer's documentation or support resources to understand the exact impact of data compression or deduplication techniques on performance and data integrity for this particular device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-16332-RM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-16332-RM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16332-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-16332-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16332-RM Pro+, feel free to leave a comment!
  • Chris Learoyd
    Chris Learoyd 23.08.2023 12:56 #
    Is it possible to recover data from a NAS Digiever DS-16332-RM Pro+ device that has been affected by a firmware corruption or update failure?
    • Hetman Software
      Hetman Software 23.08.2023 14:02 #

      Recovering data from a NAS device that has been affected by firmware corruption or update failure can be challenging. However, it is possible to recover data in some cases. Here are a few steps you can try:

      1. Contact the manufacturer: Reach out to Digiever's customer support for guidance. They may have specific instructions or tools to help you recover the data.
      2. Professional data recovery services: If the manufacturer cannot assist or the data is critical, consider contacting professional data recovery services. They have specialized equipment and expertise to recover data from various storage devices, including NAS devices.
      3. DIY recovery attempts: If you have technical knowledge, you can attempt to recover the data yourself. However, this should be done cautiously to avoid further damage. Here are a few steps you can try:

      a. Remove the hard drives: Carefully remove the hard drives from the NAS device.

      b. Connect the drives to a computer: Use a SATA-to-USB adapter or a compatible NAS enclosure to connect the drives to a computer.

      c. Use data recovery software: Use data recovery software like Recuva, EaseUS Data Recovery Wizard, or similar tools to scan the drives and attempt to recover the data.

      d. Seek professional help if necessary: If the DIY attempts fail, consider reaching out to professional data recovery services.

      Remember, data recovery success depends on various factors, including the extent of firmware corruption, the state of the drives, and the availability of backups. It is always recommended to regularly backup important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the Digiever DS-16332-RM Pro+ NAS for video streaming?

    The Digiever DS-16332-RM Pro+ NAS is designed specifically for video streaming and offers several key features and specifications:

    1. High Storage Capacity: It supports up to 16 hard drives, providing a large storage capacity for storing video files.
    2. RAID Support: The NAS supports various RAID levels (RAID 0, 1, 5, 6, 10) for data redundancy and improved performance.
    3. Powerful Processor: It is equipped with an Intel Core i3/i5/i7 processor, ensuring smooth video streaming and processing.
    4. Memory: The NAS comes with 8GB DDR4 RAM, which can be expanded up to 64GB for efficient multitasking.
    5. Network Connectivity: It offers dual Gigabit Ethernet ports for fast and reliable network connectivity.
    6. Video Decoding: The DS-16332-RM Pro+ NAS supports hardware-accelerated video decoding, enabling it to handle multiple video streams simultaneously.
    7. Video Management Software (VMS): It includes Digiever's VMS software, which provides advanced video management features like live view, playback, and video analytics.
    8. Scalability: The NAS supports additional expansion units, allowing for easy scalability and increased storage capacity.
    9. Redundant Power Supplies: It features dual redundant power supplies, ensuring uninterrupted operation in case of a power failure.
    10. Advanced Security: The NAS offers various security features like IP access control, HTTPS encryption, and user authentication to protect stored video data.
    11. Remote Access: It supports remote access, allowing users to view and manage video streams from anywhere using a web browser or mobile app.
    12. Compatibility: The DS-16332-RM Pro+ NAS is compatible with various IP cameras, making it suitable for use in different surveillance systems.

    Overall, the Digiever DS-16332-RM Pro+ NAS provides a robust and feature-rich solution for video streaming and surveillance applications.

  • Can the Digiever DS-16332-RM Pro+ NAS support multiple video streams simultaneously? If yes, what is the maximum number of concurrent video streams it can handle?

    Yes, the Digiever DS-16332-RM Pro+ NAS can support multiple video streams simultaneously. It has a maximum number of 32 concurrent video streams that it can handle.

  • What kind of technical support and assistance is available for troubleshooting and optimizing video streaming performance on the Digiever DS-16332-RM Pro+ NAS?

    Digiever provides several technical support and assistance options for troubleshooting and optimizing video streaming performance on the DS-16332-RM Pro+ NAS. These include:

    1. Online resources: Digiever offers a comprehensive knowledge base and user manual on their website. You can find detailed information about configuring and optimizing video streaming performance on the DS-16332-RM Pro+ NAS.
    2. Technical support team: Digiever has a dedicated technical support team that can assist you with any issues you may encounter. You can contact them via email, phone, or live chat. They can provide guidance on troubleshooting video streaming performance problems and offer solutions to optimize performance.
    3. Remote assistance: In some cases, Digiever's technical support team may request remote access to your DS-16332-RM Pro+ NAS to diagnose and resolve issues. With your permission, they can remotely troubleshoot and optimize video streaming performance settings.
    4. Firmware updates: Digiever regularly releases firmware updates for their NAS devices, including the DS-16332-RM Pro+. These updates often include performance improvements and bug fixes that can enhance video streaming performance. You can download and install these updates from Digiever's website or through the NAS management interface.

    It's important to note that the specific support options may vary depending on your location and the warranty status of your DS-16332-RM Pro+ NAS. It is recommended to check Digiever's official website or contact their support team for the most up-to-date information and assistance options.

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