NAS Digiever DS-16572-RM Pro+ Data Recovery: Optimizing RAID Array Recovery

Has your NAS Digiever DS-16572-RM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Digiever DS-16572-RM Pro+ Data Recovery: Optimizing RAID Array Recovery

Digiever DS-16572-RM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-16572-RM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Digiever DS-16572-RM Pro+ Data Recovery: Optimizing RAID Array Recovery

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Is there a risk of data loss if a NAS Digiever DS-16572-RM Pro+ device is physically damaged or stolen?

Yes, there is a risk of data loss if a NAS Digiever DS-16572-RM Pro+ device is physically damaged or stolen. If the device is damaged, the data stored on it may become inaccessible or corrupted. Similarly, if the device is stolen, the data can be compromised or lost entirely. It is important to have proper backup strategies in place to mitigate the risk of data loss in such situations.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-16572-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-16572-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-16572-RM Pro+ has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-16572-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-16572-RM Pro+, feel free to leave a comment!
  • Warren Easmon
    Warren Easmon 23.08.2023 17:53 #
    Are there any software tools available for data recovery from NAS Digiever DS-16572-RM Pro+?
    • Hetman Software
      Hetman Software 23.08.2023 17:59 #

      Yes, there are several software tools available for data recovery from NAS Digiever DS-16572-RM Pro+. Some popular options include:

      1. EaseUS Data Recovery Wizard: This tool is known for its comprehensive data recovery capabilities and can recover deleted, formatted, or lost data from the Digiever NAS.
      2. Stellar Data Recovery: Stellar is a well-known data recovery software that supports various storage devices, including NAS systems. It can recover data from the Digiever NAS even in cases of data loss due to accidental deletion, formatting, or system crashes.
      3. R-Studio: R-Studio is a powerful data recovery tool that can handle complex data loss scenarios, including NAS recovery. It supports Digiever NAS devices and can recover data from them efficiently.
      4. GetDataBack: GetDataBack is another popular software tool for data recovery. It can recover data from various storage devices, including NAS systems like Digiever, and is known for its user-friendly interface.

      It's important to note that data recovery success depends on various factors like the extent of data loss, the condition of the NAS, and the actions taken after data loss. It's recommended to stop using the NAS immediately after data loss and seek professional help if necessary.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to connect to the NAS Digiever DS-16572-RM Pro+ from a computer or mobile device?

    To connect to the Digiever DS-16572-RM Pro+ NAS from a computer or mobile device, you can follow these steps:

    1. Ensure that your computer or mobile device is connected to the same network as the NAS.
    2. Open a web browser on your computer or mobile device.
    3. Enter the IP address of the Digiever NAS in the address bar of the web browser. The IP address can be obtained from the NAS itself or through your network administrator.
    4. Press Enter or tap the Go button to access the NAS login page.
    5. On the login page, enter the username and password for the NAS. The default username is "admin" and the default password is "admin". If you have changed these credentials, use the updated ones.
    6. Click or tap the Login button to access the NAS control panel.
    7. Once logged in, you will be able to manage the NAS settings, configure storage, set up user accounts, and access files and folders stored on the NAS.

    Note: If you are accessing the NAS from a mobile device, you may need to download and install a specific app provided by Digiever for mobile access. This app will allow you to connect to the NAS and access its features through a mobile-friendly interface.

  • Are there any specific network settings or configurations required to establish a connection with the NAS Digiever DS-16572-RM Pro+?

    To establish a connection with the Digiever DS-16572-RM Pro+ NAS, you need to ensure that your network settings and configurations are correctly set up. Here are some important considerations:

    1. IP Address: Assign a static IP address to the Digiever NAS or configure it to obtain an IP address automatically through DHCP.
    2. Subnet Mask: Set the subnet mask for the Digiever NAS to match your network's subnet mask.
    3. Gateway: Specify the IP address of the default gateway/router that the Digiever NAS will use to access other networks or the internet.
    4. DNS Server: Configure the DNS server IP addresses that the Digiever NAS will use to resolve domain names to IP addresses.
    5. Port Forwarding: If you want to access the NAS from outside your local network, set up port forwarding on your router to forward the necessary ports (e.g., HTTP, FTP, SMB) to the Digiever NAS's internal IP address.
    6. Network Security: Enable any necessary security features like firewall rules, access control lists (ACLs), or virtual private networks (VPNs) to protect the Digiever NAS and restrict access.
    7. Network Speed: Ensure that the network switch or router to which the Digiever NAS is connected supports the required network speed (e.g., Gigabit Ethernet) to achieve optimal performance.
    8. VLANs: If you are using VLANs (virtual LANs) in your network, configure the Digiever NAS to be on the appropriate VLAN.
    9. Network Discovery: Enable network discovery protocols like Bonjour, UPnP, or SSDP to allow the NAS to be automatically discovered by devices on the same network.
    10. Network Cabling: Use high-quality Ethernet cables and ensure they are properly connected to the Digiever NAS and the network switch/router.

    Remember to consult the Digiever DS-16572-RM Pro+ NAS user manual or contact Digiever support for specific instructions and recommendations related to your network environment.

  • Can you provide guidance on accessing the NAS Digiever DS-16572-RM Pro+ remotely over the internet?

    To remotely access the NAS Digiever DS-16572-RM Pro+ over the internet, follow these steps:

    1. Set up the NAS: Ensure that the NAS is properly set up and connected to the network. Configure the IP address, network settings, and create user accounts with appropriate permissions.
    2. Port Forwarding: Access your router's settings and enable port forwarding. This allows external access to the NAS. Open port 80 for HTTP access and port 443 for HTTPS access. Consult your router's documentation or manufacturer's website for specific instructions on how to set up port forwarding.
    3. Dynamic DNS (optional): If your internet service provider assigns you a dynamic IP address, consider setting up a Dynamic DNS (DDNS) service. DDNS allows you to assign a domain name to your NAS, even if your IP address changes. Popular DDNS providers include No-IP, DynDNS, and DuckDNS. Follow the instructions provided by your chosen DDNS provider to set up the service.
    4. Configure NAS Remote Access: Access the NAS web interface by entering the NAS IP address in a web browser on a device connected to the same network. Log in using your NAS administrator account.
    5. Enable Remote Access: In the NAS web interface, navigate to the remote access settings. Enable remote access and configure the necessary settings such as port number, SSL encryption, and DDNS (if applicable). Save the settings.
    6. Configure Firewall: If your router has a built-in firewall, ensure that it allows incoming connections on the ports you specified for remote access. If you have a separate firewall device, configure it accordingly.
    7. Test Remote Access: Disconnect from the local network and use a device connected to a different network (e.g., your mobile phone using cellular data) to access the NAS. Open a web browser and enter the DDNS domain name or your public IP address followed by the port number (e.g., http://yourdomain.com:80 or http://yourpublicip:80). You should be prompted to log in to the NAS web interface. Enter your NAS credentials and ensure that you can access the files and settings remotely.

    Note: It is crucial to secure remote access by using strong passwords, enabling SSL encryption, and keeping the NAS firmware up to date to protect against vulnerabilities.