How to recover data from Digiever DS-403192-RM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-403192-RM Pro+

Digiever DS-403192-RM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-403192-RM Pro+.

How to recover data from NAS Digiever DS-403192-RM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can natural disasters such as floods or fires result in data loss for NAS Digiever DS-403192-RM Pro+ devices?

Yes, natural disasters such as floods or fires can result in data loss for NAS Digiever DS-403192-RM Pro+ devices. These devices are physical storage systems that can be damaged or destroyed by water or fire, leading to data loss. It is important to have proper backup and disaster recovery measures in place to protect the data stored on these devices in case of such events.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-403192-RM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-403192-RM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Digiever

How to recover data from a Digiever

DS-403192-RM Pro+ has 40 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-403192-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-403192-RM Pro+, feel free to leave a comment!
  • Lindor Newey
    Lindor Newey 23.08.2023 09:47 #
    Are there any software tools available for data recovery from NAS Digiever DS-403192-RM Pro+?
    • Hetman Software
      Hetman Software 23.08.2023 09:59 #

      Yes, there are several software tools available for data recovery from NAS Digiever DS-403192-RM Pro+. Some popular options include:

      1. EaseUS Data Recovery Wizard: This software can recover deleted, formatted, or lost data from various storage devices, including NAS devices like Digiever DS-403192-RM Pro+.
      2. Stellar Data Recovery: Stellar offers a NAS recovery tool that can recover data from various NAS devices, including Digiever DS-403192-RM Pro+. It supports various file systems and can recover data from formatted or inaccessible NAS drives.
      3. R-Studio: R-Studio is a comprehensive data recovery software that supports NAS devices. It can recover data from different file systems, including NTFS, FAT, and exFAT, and is compatible with Digiever DS-403192-RM Pro+.
      4. GetDataBack: GetDataBack is another popular data recovery software that can recover data from NAS devices. It supports various file systems and can recover data from formatted or damaged NAS drives.

      It is important to note that data recovery from a NAS device can be complex, and it is recommended to consult with a professional data recovery service if the data is critical or if you are unsure about the recovery process.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the specifications and features of the NAS Digiever DS-403192-RM Pro+ that make it suitable for use as a media center?

    The Digiever DS-403192-RM Pro+ is a Network Attached Storage (NAS) device that can be used as a media center. Here are its specifications and features that make it suitable for this purpose:

    1. Storage Capacity: The DS-403192-RM Pro+ offers a large storage capacity, supporting up to 12 hard drives. This allows you to store a vast amount of media files such as movies, TV shows, music, and photos.
    2. High Performance: It is equipped with a powerful Intel Core i3 processor and 4GB DDR3 RAM (expandable up to 32GB). This ensures smooth playback and streaming of high-definition media files.
    3. Multiple Video Outputs: The NAS has HDMI and VGA ports, allowing you to connect it directly to your TV or monitor. You can easily access and play media files directly on your display without the need for a separate media player.
    4. Media Server Application: The DS-403192-RM Pro+ comes with built-in media server applications such as Plex and DLNA. These applications enable you to organize, stream, and share your media files across various devices within your home network.
    5. Transcoding Capabilities: The NAS supports hardware-accelerated transcoding, which means it can convert media files into different formats and resolutions on-the-fly. This is particularly useful when streaming media to devices that may have limited playback capabilities.
    6. Remote Access: With the Digiever mobile app or web interface, you can access your media files remotely from anywhere. This allows you to stream your media content even when you're away from home.
    7. RAID Support: The DS-403192-RM Pro+ supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. RAID provides data redundancy and protection against drive failures, ensuring your media files are safe and accessible.
    8. Expandability: The NAS supports expansion units, allowing you to increase the storage capacity as your media collection grows. You can easily add additional hard drives to accommodate more media files.

    Overall, the Digiever DS-403192-RM Pro+ offers a combination of storage capacity, performance, media server applications, transcoding capabilities, and remote access features that make it suitable for use as a media center.

  • Can the NAS Digiever DS-403192-RM Pro+ support popular media streaming platforms and formats, such as Netflix, Plex, or 4K video playback?

    The NAS Digiever DS-403192-RM Pro+ is a network-attached storage device, primarily designed for data storage and backup purposes. It does not have built-in support for media streaming platforms like Netflix or Plex.

    However, you can install third-party applications on the NAS, such as Plex Media Server, to enable media streaming capabilities. Plex supports a wide range of media formats and can handle 4K video playback, provided the NAS has sufficient hardware resources (CPU, RAM, etc.) to handle the transcoding requirements of 4K videos.

    It's important to note that the Digiever DS-403192-RM Pro+ is not specifically optimized for media streaming, so its performance may vary depending on the specific use case and the number of concurrent streams.

  • Are there any limitations or considerations to keep in mind when using the NAS Digiever DS-403192-RM Pro+ as a media center, such as storage capacity, connectivity options, or compatibility with different operating systems?

    Yes, there are some limitations and considerations to keep in mind when using the NAS Digiever DS-403192-RM Pro+ as a media center:

    1. Storage capacity: The DS-403192-RM Pro+ comes with a maximum storage capacity of 192TB. This may be sufficient for most users, but if you have a large media collection, you may need to consider additional storage options.
    2. Connectivity options: The DS-403192-RM Pro+ supports various connectivity options, including Ethernet, USB, and HDMI. However, it does not have built-in Wi-Fi, so you will need to connect it to your network using an Ethernet cable.
    3. Compatibility with operating systems: The DS-403192-RM Pro+ is compatible with various operating systems, including Windows, macOS, and Linux. However, it is always recommended to check the compatibility list provided by the manufacturer to ensure compatibility with your specific operating system and version.
    4. Media player software: The DS-403192-RM Pro+ does not come with built-in media player software. You will need to install third-party media player software, such as Plex or Kodi, to stream and play media files on your devices.
    5. Transcoding limitations: If you plan to stream media to different devices, you should consider the transcoding capabilities of the DS-403192-RM Pro+. Transcoding allows the NAS to convert media files into a format compatible with the device being used for playback. The DS-403192-RM Pro+ has limited transcoding capabilities, so it may struggle with transcoding high-resolution or 4K media files in real-time.
    6. Power consumption: The DS-403192-RM Pro+ is a powerful NAS device, and it may consume more power compared to a traditional media center device. It is important to consider the power requirements and ensure that you have an adequate power supply.

    Overall, while the DS-403192-RM Pro+ can be used as a media center, it is important to consider these limitations and ensure that it meets your specific requirements before making a purchase.

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