
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Digiever DS-484192-RM Pro+
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any recommended practices for regular testing and validation of data backups to prevent potential loss on NAS Digiever DS-484192-RM Pro+ devices?
Yes, there are recommended practices for regular testing and validation of data backups to prevent potential loss on NAS Digiever DS-484192-RM Pro+ devices. Here are some suggestions:
- Regularly schedule backup tests: Set up a regular backup testing schedule to ensure that backups are functioning correctly. This can be done weekly, monthly, or based on your organization's requirements.
- Perform test restores: Regularly restore a subset of backed-up data to ensure that the restore process is working properly. This will help identify any issues with the backup files or the restore process itself.
- Verify data integrity: Use tools or software provided by Digiever to verify the integrity of the backup data. This ensures that the data has not been corrupted or modified during the backup process.
- Monitor backup logs: Regularly review the backup logs provided by the Digiever DS-484192-RM Pro+ device to ensure that backups are completing successfully without errors or warnings. Investigate and resolve any issues identified in the logs.
- Test disaster recovery procedures: In addition to regular backup testing, periodically test your disaster recovery procedures. This involves simulating a complete system failure and restoring data from backups to ensure that you can recover data in case of a disaster.
- Keep backups off-site: It is recommended to keep a copy of backups off-site to protect against physical damage or loss of the primary NAS device. This can be done by replicating data to another Digiever NAS device located in a different location or by using cloud storage services.
- Regularly update firmware and software: Keep the Digiever DS-484192-RM Pro+ device firmware and backup software up to date to ensure that you have the latest bug fixes and security patches.
Remember, it is essential to document and maintain a backup and recovery plan that includes the above practices. Regularly review and update the plan as needed to adapt to changes in your organization's infrastructure and data protection requirements.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS DS-484192-RM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-484192-RM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Digiever
DS-484192-RM Pro+ has 48 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Digiever DS-484192-RM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


Yes, data recovery can still be performed from a NAS Digiever DS-484192-RM Pro+ device even if there are issues with the motherboard or system board. In such cases, the data recovery process typically involves removing the hard drives from the NAS device and connecting them to another system or using specialized data recovery equipment. By accessing the hard drives directly, the data can be recovered regardless of the condition of the motherboard or system board. However, it is recommended to consult with a professional data recovery service for assistance in such situations to ensure the best chances of successful recovery.