How to recover data from Digiever DS-8242-SRM Pro+ NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data redundancy techniques such as mirroring or replication enhance data availability and protect against loss on NAS Digiever DS-8242-SRM Pro+ devices?

Data redundancy techniques such as mirroring or replication can enhance data availability and protect against loss on NAS Digiever DS-8242-SRM Pro+ devices in the following ways:

1. Mirroring: Mirroring involves creating an exact copy of data on multiple disks or storage devices. In the case of DS-8242-SRM Pro+, you can configure the NAS to mirror data across multiple hard drives. If one drive fails, the mirrored drive can take over seamlessly, ensuring uninterrupted access to data. This enhances data availability as users can continue accessing data even in the event of a drive failure.
2. Replication: Replication involves creating and maintaining multiple copies of data on different NAS devices or remote locations. With DS-8242-SRM Pro+, you can set up replication to synchronize data between multiple NAS devices. This protects against data loss by ensuring that if one NAS device fails, the replicated data on another device is still accessible. Replication also enhances data availability as users can access data from any replicated device, even if the primary NAS is unavailable.
3. High Availability (HA) Cluster: DS-8242-SRM Pro+ supports HA cluster configuration, where two NAS devices are set up in an active-passive mode. In this setup, one NAS acts as the primary active device, serving data to users, while the second NAS remains in a passive state, ready to take over if the primary NAS fails. This ensures continuous data availability and protects against loss by minimizing downtime and providing automatic failover.
4. RAID (Redundant Array of Independent Disks): DS-8242-SRM Pro+ supports various RAID levels (e.g., RAID 1, RAID 5, RAID 6) that provide data redundancy by distributing data across multiple drives. RAID protects against drive failures and enhances data availability. If a drive fails, the RAID system can rebuild the data using the redundant information stored on other drives.

By implementing these data redundancy techniques, NAS Digiever DS-8242-SRM Pro+ devices can significantly enhance data availability, protect against loss, and ensure uninterrupted access to critical data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8242-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

   Go to view

   

   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8242-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view

How to recover data from a Digiever

DS-8242-SRM Pro+ has 8 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Digiever DS-8242-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery