
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Digiever DS-8349-SRM Pro+
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any recommended best practices for securely storing usernames and passwords on NAS Digiever DS-8349-SRM Pro+ devices?
Yes, there are several recommended best practices for securely storing usernames and passwords on NAS Digiever DS-8349-SRM Pro+ devices. Here are some key recommendations:
- Use strong and unique passwords: Ensure that each user account on the device has a strong and unique password. Avoid using common or easily guessable passwords.
- Enable two-factor authentication (2FA): Enable 2FA for all user accounts if the device supports it. This adds an extra layer of security by requiring users to provide a second form of authentication, such as a code from a mobile app or a physical token.
- Regularly update firmware: Keep the device's firmware up to date with the latest security patches and updates. This helps protect against known vulnerabilities and exploits.
- Limit access privileges: Only grant necessary access privileges to each user account. Avoid giving unnecessary administrative privileges to regular users.
- Implement network segmentation: Consider segregating the NAS device from other network resources by implementing network segmentation. This helps prevent unauthorized access to the device from other parts of the network.
- Disable unnecessary services: Disable any unnecessary services or features on the device to reduce the attack surface. Only enable the services that are required for the device's intended use.
- Regularly backup data: Implement a regular backup strategy to ensure that critical data stored on the NAS device is not lost in case of hardware failure or ransomware attacks.
- Use secure protocols: Whenever possible, use secure protocols such as HTTPS or SFTP for remote access to the NAS device. Avoid using insecure protocols like plain HTTP or FTP.
- Monitor and log activity: Enable logging and monitoring features on the device to track and identify any suspicious or unauthorized activity. Regularly review the logs for any signs of potential security breaches.
- Educate users: Provide training and education to users on best practices for password security, phishing awareness, and general cybersecurity hygiene. This helps reduce the risk of social engineering attacks and user-related security incidents.
It is important to note that these recommendations are general best practices for securing NAS devices and may not be specific to the Digiever DS-8349-SRM Pro+ model. Always refer to the manufacturer's documentation and guidelines for device-specific security recommendations.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS DS-8349-SRM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-8349-SRM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Digiever
DS-8349-SRM Pro+ has 8 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Digiever DS-8349-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


Yes, it is possible to recover data from a NAS Digiever DS-8349-SRM Pro+ device that has suffered a power loss or sudden shutdown. However, the success of data recovery depends on the specific circumstances and the extent of damage to the device.
In such cases, it is recommended to contact a professional data recovery service provider. They have specialized tools and expertise to recover data from damaged or inaccessible storage devices. It is important to avoid attempting any DIY recovery methods as it may further damage the device or result in permanent data loss.