Expert RAID Array Tips for NAS Digiever DS-8349-SRM Pro+ Data Restoration

Has your NAS Digiever DS-8349-SRM Pro+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Expert RAID Array Tips for NAS Digiever DS-8349-SRM Pro+ Data Restoration

Digiever DS-8349-SRM Pro+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DS-8349-SRM Pro+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Expert RAID Array Tips for NAS Digiever DS-8349-SRM Pro+ Data Restoration

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Digiever often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any recommended best practices for securely storing usernames and passwords on NAS Digiever DS-8349-SRM Pro+ devices?

Yes, there are several recommended best practices for securely storing usernames and passwords on NAS Digiever DS-8349-SRM Pro+ devices. Here are some key recommendations:

  1. Use strong and unique passwords: Ensure that each user account on the device has a strong and unique password. Avoid using common or easily guessable passwords.
  2. Enable two-factor authentication (2FA): Enable 2FA for all user accounts if the device supports it. This adds an extra layer of security by requiring users to provide a second form of authentication, such as a code from a mobile app or a physical token.
  3. Regularly update firmware: Keep the device's firmware up to date with the latest security patches and updates. This helps protect against known vulnerabilities and exploits.
  4. Limit access privileges: Only grant necessary access privileges to each user account. Avoid giving unnecessary administrative privileges to regular users.
  5. Implement network segmentation: Consider segregating the NAS device from other network resources by implementing network segmentation. This helps prevent unauthorized access to the device from other parts of the network.
  6. Disable unnecessary services: Disable any unnecessary services or features on the device to reduce the attack surface. Only enable the services that are required for the device's intended use.
  7. Regularly backup data: Implement a regular backup strategy to ensure that critical data stored on the NAS device is not lost in case of hardware failure or ransomware attacks.
  8. Use secure protocols: Whenever possible, use secure protocols such as HTTPS or SFTP for remote access to the NAS device. Avoid using insecure protocols like plain HTTP or FTP.
  9. Monitor and log activity: Enable logging and monitoring features on the device to track and identify any suspicious or unauthorized activity. Regularly review the logs for any signs of potential security breaches.
  10. Educate users: Provide training and education to users on best practices for password security, phishing awareness, and general cybersecurity hygiene. This helps reduce the risk of social engineering attacks and user-related security incidents.

It is important to note that these recommendations are general best practices for securing NAS devices and may not be specific to the Digiever DS-8349-SRM Pro+ model. Always refer to the manufacturer's documentation and guidelines for device-specific security recommendations.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DS-8349-SRM Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Digiever DS-8349-SRM Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8349-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Digiever DS-8349-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8349-SRM Pro+, feel free to leave a comment!
  • Patsy Devens
    Patsy Devens 24.08.2023 01:56 #
    Is it possible to recover data from a NAS Digiever DS-8349-SRM Pro+ device that has suffered a power loss or sudden shutdown?
    • Hetman Software
      Hetman Software 24.08.2023 03:02 #

      Yes, it is possible to recover data from a NAS Digiever DS-8349-SRM Pro+ device that has suffered a power loss or sudden shutdown. However, the success of data recovery depends on the specific circumstances and the extent of damage to the device.

      In such cases, it is recommended to contact a professional data recovery service provider. They have specialized tools and expertise to recover data from damaged or inaccessible storage devices. It is important to avoid attempting any DIY recovery methods as it may further damage the device or result in permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the NAS Digiever DS-8349-SRM Pro+ that make it suitable for use as a media center?

    The NAS Digiever DS-8349-SRM Pro+ has several key features that make it suitable for use as a media center:

    1. High storage capacity: It supports up to 48 hard drives, allowing for massive storage capacity. This is essential for storing large media files such as movies, TV shows, music, and photos.
    2. Powerful hardware: The DS-8349-SRM Pro+ is equipped with a high-performance Intel Xeon processor and up to 256GB RAM. This ensures smooth playback and handling of multiple media streams simultaneously.
    3. 4K transcoding: It supports hardware-accelerated 4K transcoding, allowing you to stream high-resolution media content to compatible devices without any lag or buffering issues.
    4. HDMI output: The NAS has an HDMI output, enabling direct connection to a TV or monitor. This eliminates the need for an additional media player device and simplifies the setup process.
    5. Media server capabilities: The DS-8349-SRM Pro+ supports popular media server applications like Plex, Emby, and DLNA. These applications allow you to organize, stream, and share your media library across different devices within your home network or even remotely.
    6. Mobile apps: Digiever provides mobile apps for iOS and Android devices, allowing you to access and stream your media content on the go. You can also use these apps to control and manage your media center remotely.
    7. RAID support: The NAS supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This provides data redundancy and protection against drive failures, ensuring the safety of your media files.
    8. Scalability: The DS-8349-SRM Pro+ is designed to be scalable, allowing you to add more storage drives as your media library grows. This flexibility ensures that you can accommodate your expanding collection of media files without any limitations.

    Overall, the NAS Digiever DS-8349-SRM Pro+ offers the necessary hardware, storage capacity, transcoding capabilities, and media server features to serve as a reliable and powerful media center for storing, organizing, and streaming your media content.

  • Does the NAS Digiever DS-8349-SRM Pro+ support popular media formats and streaming services, making it a versatile media center option?

    The NAS Digiever DS-8349-SRM Pro+ is primarily a network-attached storage device designed for data storage and management. It may not have built-in support for popular media formats and streaming services like a dedicated media center device or smart TV. However, you can use the DS-8349-SRM Pro+ to store and stream media files to compatible devices on your network. It supports various file formats, including audio, video, and image files, making it a versatile option for storing and accessing media content. You would need to use compatible media players or devices to stream the content stored on the NAS.

  • Can the NAS Digiever DS-8349-SRM Pro+ be connected to a TV or other media devices to provide a seamless media center experience?

    No, the NAS Digiever DS-8349-SRM Pro+ is a network-attached storage device designed primarily for data storage and management purposes. It does not have built-in capabilities to connect directly to a TV or other media devices to provide a media center experience. However, you can use the NAS to store and stream media files to compatible media players or devices connected to your TV, such as a smart TV, media streaming devices like Roku or Apple TV, or gaming consoles.