How to recover data from Digiever DS-8580-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8580-SRM Pro+

Digiever DS-8580-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8580-SRM Pro+.

How to recover data from NAS Digiever DS-8580-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular performance monitoring and optimization help in preventing data loss on NAS Digiever DS-8580-SRM Pro+ devices?

Regular performance monitoring and optimization can help in preventing data loss on NAS Digiever DS-8580-SRM Pro+ devices in the following ways:

  1. Early detection of issues: Regular monitoring allows you to identify potential performance issues or bottlenecks in the NAS system. By monitoring system metrics such as CPU usage, memory utilization, disk I/O, and network traffic, you can catch any anomalies or signs of system degradation early on. This helps in preventing any unexpected failures or data loss.
  2. Capacity planning: Monitoring the storage capacity utilization helps in identifying when the storage is nearing its limit. By monitoring the available storage space and growth trends, you can plan for additional storage in advance, preventing the NAS from running out of space and potentially causing data loss.
  3. RAID health monitoring: NAS devices like Digiever DS-8580-SRM Pro+ often use RAID configurations for data redundancy and protection. Regular monitoring of RAID health, including disk status, array integrity, and rebuild progress, ensures that any potential issues are detected promptly. This helps in preventing data loss due to disk failures or RAID degradation.
  4. Backup verification: Monitoring the status and success of regular backups is crucial for data protection. Regularly verifying the integrity and completeness of backups ensures that the data is properly backed up and can be restored in case of data loss or system failure.
  5. Performance optimization: Regular monitoring helps in identifying performance bottlenecks and optimizing the NAS system for better performance. By analyzing the system metrics and identifying areas of improvement, you can optimize resource allocation, network configurations, and storage settings. This helps in preventing performance-related issues that could lead to data loss.

Overall, regular performance monitoring and optimization provide proactive measures to identify and address potential issues, ensuring the reliability, performance, and data integrity of the NAS Digiever DS-8580-SRM Pro+ devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8580-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8580-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8580-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8580-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8580-SRM Pro+, feel free to leave a comment!
  • Hector Medlen
    Hector Medlen 24.08.2023 07:54 #
    Is it necessary to have a backup of the NAS Digiever DS-8580-SRM Pro+ data before attempting data recovery?
    • Hetman Software
      Hetman Software 24.08.2023 07:59 #

      Yes, it is highly recommended to have a backup of the data on the NAS Digiever DS-8580-SRM Pro+ before attempting any data recovery. This is because data recovery processes can sometimes be complex and there is a risk of further data loss or damage during the recovery process. Having a backup ensures that even if something goes wrong during the recovery attempt, you still have a copy of your data that can be restored. It is always best practice to regularly backup important data to prevent data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in connecting an IP camera to a NAS Digiever DS-8580-SRM Pro+?

    To connect an IP camera to a NAS Digiever DS-8580-SRM Pro+, follow these steps:

    1. Ensure that your IP camera is compatible with the Digiever DS-8580-SRM Pro+ NAS. Check the camera's specifications and compatibility list provided by Digiever.
    2. Connect the IP camera to your local network using an Ethernet cable. Make sure the camera has power and is properly configured with a static or dynamic IP address.
    3. Access the Digiever DS-8580-SRM Pro+ NAS web interface. Open a web browser and enter the IP address of the NAS in the address bar. Log in using your credentials.
    4. In the NAS web interface, navigate to the "Camera" or "Surveillance" section. This may vary depending on the specific firmware version of your NAS.
    5. Click on "Add Camera" or a similar option to start the camera setup process.
    6. Enter the necessary information about the IP camera, such as the camera name, IP address, port number, username, and password. These details can usually be found in the camera's documentation or settings.
    7. Select the appropriate camera model and brand from the provided list. If your camera is not listed, you may need to manually configure it using the "Generic" or "ONVIF" option.
    8. Configure the camera settings according to your preferences, such as video resolution, frame rate, recording schedule, and motion detection settings.
    9. Test the camera connection by clicking on the "Test" or "Connect" button. The NAS will attempt to connect to the IP camera and display a live video feed if successful.
    10. Save the camera configuration and exit the camera setup wizard.
    11. Repeat the above steps for each additional IP camera you want to connect to the Digiever DS-8580-SRM Pro+ NAS.

    By following these steps, you should be able to successfully connect your IP camera to the Digiever DS-8580-SRM Pro+ NAS and start recording and managing your surveillance footage.

  • What are the compatibility requirements for connecting an IP camera to a NAS Digiever DS-8580-SRM Pro+?

    To connect an IP camera to a Digiever DS-8580-SRM Pro+ NAS, you need to ensure compatibility in terms of the following requirements:

    1. Camera Protocol: The IP camera should support standard protocols such as ONVIF (Open Network Video Interface Forum) or RTSP (Real-Time Streaming Protocol). These protocols ensure compatibility and allow the camera to be integrated with the NAS.
    2. Resolution and Compression: The IP camera should have a compatible resolution and compression format supported by the Digiever DS-8580-SRM Pro+. The NAS may support various resolutions (e.g., 1080p, 4K) and compression formats (e.g., H.264, H.265), so ensure the camera matches these requirements.
    3. Network Connectivity: The IP camera and the NAS should be connected to the same network. Ensure that the camera supports Ethernet or Wi-Fi connectivity and can be accessed from the same network as the NAS.
    4. Power Requirements: Check the power requirements of the IP camera and ensure it can be powered adequately. Some cameras may require Power over Ethernet (PoE) support, while others may need a separate power source.
    5. Compatibility with Digiever Software: Digiever provides software for managing and accessing the NAS and its connected IP cameras. Ensure that the IP camera is compatible with the Digiever software and can be easily integrated and managed within the system.

    It is recommended to consult the Digiever DS-8580-SRM Pro+ documentation or contact Digiever support for specific compatibility details and any additional requirements.

  • How can I configure the settings on a NAS Digiever DS-8580-SRM Pro+ to connect and manage IP cameras effectively?

    To configure the settings on a NAS Digiever DS-8580-SRM Pro+ to connect and manage IP cameras effectively, follow these steps:

    1. Connect the NAS to your network: Connect an Ethernet cable from the NAS to your router or switch.
    2. Access the NAS interface: Open a web browser on a computer connected to the same network as the NAS. Enter the NAS IP address in the browser's address bar to access the NAS interface.
    3. Login to the NAS: Enter your username and password to log in to the NAS interface.
    4. Configure network settings: In the NAS interface, navigate to the network settings section. Set a static IP address for the NAS or configure it to obtain an IP address automatically from your network's DHCP server.
    5. Install and configure IP camera licenses: If your NAS came with pre-installed camera licenses, skip this step. Otherwise, go to the license management section in the NAS interface and install the required number of camera licenses for the IP cameras you want to connect.
    6. Add IP cameras: In the NAS interface, go to the camera settings section. Click on "Add Camera" or a similar option to start the camera setup wizard.
    7. Configure camera settings: Follow the instructions in the camera setup wizard to configure the settings for each IP camera. This includes entering the camera's IP address, port number, username, password, and any other required details.
    8. Set up recording schedules: In the NAS interface, navigate to the recording settings section. Set up recording schedules to specify when and how the IP cameras should record footage.
    9. Configure motion detection: If desired, enable motion detection settings for each IP camera. Adjust the sensitivity and other parameters to suit your needs.
    10. Set up remote access: If you want to access the IP camera feeds remotely, configure remote access settings in the NAS interface. This may involve setting up port forwarding on your router and configuring dynamic DNS if you don't have a static IP address.
    11. Save and apply settings: After configuring all the settings, save and apply the changes in the NAS interface.
    12. Test the camera connections: Verify that the NAS is successfully connecting to and managing the IP cameras by checking the camera status and viewing live feeds in the NAS interface.

    By following these steps, you should be able to configure the settings on your NAS Digiever DS-8580-SRM Pro+ to effectively connect and manage IP cameras.

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