How to recover data from Digiever DS-8588-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8588-SRM Pro+

Digiever DS-8588-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8588-SRM Pro+.

How to recover data from NAS Digiever DS-8588-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can quality of service (QoS) settings impact data transfer reliability on NAS Digiever DS-8588-SRM Pro+ devices?

Quality of Service (QoS) settings can impact data transfer reliability on NAS Digiever DS-8588-SRM Pro+ devices in the following ways:

  1. Bandwidth allocation: QoS settings allow you to allocate specific amounts of bandwidth to different applications or services. By prioritizing data transfer applications, you can ensure that they receive sufficient bandwidth for reliable and uninterrupted data transfer.
  2. Traffic prioritization: QoS settings enable you to prioritize certain types of traffic over others. For example, you can prioritize data transfer traffic over web browsing or streaming services. This ensures that data transfer gets higher priority, reducing the chances of interruptions or delays.
  3. Traffic shaping: QoS settings can shape the traffic flow by limiting or controlling the amount of data transferred at a given time. By setting limits and controlling the flow, you can prevent congestion and ensure a smooth and reliable data transfer experience.
  4. Latency control: QoS settings can help control the latency or delay in data transfer. By prioritizing time-sensitive data transfer applications, you can reduce latency and improve the reliability of transferring time-critical data.
  5. Packet prioritization: QoS settings allow you to prioritize certain types of packets over others. For example, you can prioritize small data packets over large ones, ensuring that critical data is transferred first. This prioritization can improve the reliability of data transfer by reducing the chances of packet loss or corruption.

By properly configuring and optimizing QoS settings on NAS Digiever DS-8588-SRM Pro+ devices, you can improve the reliability and performance of data transfers, ensuring smooth and uninterrupted data flow.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8588-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8588-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8588-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8588-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8588-SRM Pro+, feel free to leave a comment!
  • Butch Vann
    Butch Vann 24.08.2023 05:43 #
    Can data recovery from a NAS Digiever DS-8588-SRM Pro+ device be done if the device is not accessible or not recognized by the network?
    • Hetman Software
      Hetman Software 24.08.2023 07:00 #

      If the NAS Digiever DS-8588-SRM Pro+ device is not accessible or not recognized by the network, data recovery can still be possible, but it may require professional assistance and specialized tools.

      Here are a few steps you can try before seeking professional help:

      1. Check network connectivity: Ensure that all cables and connections are properly connected and functioning. Try connecting the NAS device directly to a computer or another network port to eliminate any network-related issues.
      2. Power cycle the device: Turn off the NAS device, unplug the power cord, wait for a few minutes, and then plug it back in. This can sometimes resolve temporary issues and allow the device to be recognized by the network.
      3. Reset the device: Most NAS devices have a reset button that can be used to restore the device to its factory settings. Be aware that this will erase all data on the device, so only proceed with this step if you have a backup or if data loss is not a concern.
      4. Update firmware: If possible, check if there are any firmware updates available for the NAS device. Updating the firmware can sometimes resolve compatibility issues and improve device recognition.

      If none of these steps work, it is recommended to contact a professional data recovery service. They have the expertise and specialized equipment to recover data from inaccessible or unrecognized NAS devices. They can disassemble the device, access the hard drives directly, and attempt data recovery using advanced techniques.

      Remember to always have a backup of your important data to avoid such situations in the future.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Digiever DS-8588-SRM Pro+ that allow for seamless operation with Wi-Fi standards?

    The NAS Digiever DS-8588-SRM Pro+ has several key features and capabilities that allow for seamless operation with Wi-Fi standards. These include:

    1. Dual-band Wi-Fi support: The DS-8588-SRM Pro+ supports both 2.4GHz and 5GHz Wi-Fi bands, allowing for faster and more stable wireless connections.
    2. High-speed wireless transmission: With support for Wi-Fi 6 (802.11ax) technology, the NAS can achieve high-speed wireless transmission rates, providing faster data transfer and improved network performance.
    3. Multiple antennas: The NAS is equipped with multiple external antennas, which help to enhance Wi-Fi signal strength and coverage, ensuring a stable and reliable wireless connection.
    4. MU-MIMO technology: The DS-8588-SRM Pro+ supports MU-MIMO (Multi-User, Multiple-Input, Multiple-Output) technology, which allows multiple devices to simultaneously connect to the NAS and receive data at high speeds, improving overall Wi-Fi performance.
    5. Beamforming technology: This NAS utilizes beamforming technology, which focuses the Wi-Fi signal towards connected devices, rather than broadcasting in all directions. This results in better signal strength and coverage, especially for devices located further away from the NAS.
    6. Wi-Fi security features: The DS-8588-SRM Pro+ supports various Wi-Fi security protocols, such as WPA3, WPA2, and WPA, ensuring secure wireless connections and protecting data transmission.
    7. Easy setup and management: The NAS comes with a user-friendly interface that allows for easy setup and management of Wi-Fi settings. Users can configure Wi-Fi parameters, such as SSID, security settings, and guest networks, through a web-based interface or dedicated mobile apps.

    Overall, these features and capabilities of the NAS Digiever DS-8588-SRM Pro+ ensure seamless operation with Wi-Fi standards, providing fast, reliable, and secure wireless connectivity for various applications.

  • How does the NAS Digiever DS-8588-SRM Pro+ ensure secure and reliable data transfer over Wi-Fi networks?

    The NAS Digiever DS-8588-SRM Pro+ ensures secure and reliable data transfer over Wi-Fi networks through several mechanisms:

    1. Encryption: The device supports various encryption protocols such as WPA2-PSK, WPA2-Enterprise, and AES encryption. These protocols ensure that the data transmitted over the Wi-Fi network is encrypted and secure from unauthorized access.
    2. Authentication: The NAS Digiever DS-8588-SRM Pro+ supports authentication mechanisms like 802.1X, RADIUS, and LDAP. These protocols verify the identity of the users or devices connecting to the network, ensuring only authorized users can access the data.
    3. Firewall and Access Control: The device includes a built-in firewall that filters incoming and outgoing network traffic, preventing unauthorized access and protecting against potential threats. It also supports access control lists (ACLs) that allow administrators to define specific rules and permissions for different users or devices.
    4. Quality of Service (QoS): The NAS Digiever DS-8588-SRM Pro+ supports QoS features, allowing administrators to prioritize network traffic and allocate bandwidth resources effectively. This ensures reliable data transfer by giving priority to critical applications or services.
    5. Redundancy and Failover: The device supports multiple Wi-Fi antennas and can operate in a redundant mode, ensuring continuous connectivity even if one antenna or access point fails. This redundancy helps maintain a reliable connection and prevents data transfer interruptions.
    6. Network Management: The NAS Digiever DS-8588-SRM Pro+ provides comprehensive network management capabilities, allowing administrators to monitor and control the Wi-Fi network effectively. This includes features like traffic monitoring, bandwidth management, and remote access control, ensuring the network remains secure and reliable.

    Overall, the NAS Digiever DS-8588-SRM Pro+ employs a combination of encryption, authentication, firewall, access control, QoS, redundancy, and network management features to ensure secure and reliable data transfer over Wi-Fi networks.

  • Can you provide step-by-step instructions on how to set up and configure the NAS Digiever DS-8588-SRM Pro+ to work with Wi-Fi standards?

    The Digiever DS-8588-SRM Pro+ is a Network Attached Storage (NAS) device that does not have built-in Wi-Fi capabilities. It is designed to be connected to a network using an Ethernet cable.

    If you want to connect the NAS to a Wi-Fi network, you will need to use an external Wi-Fi adapter or a wireless bridge. Here are the general steps to set up and configure a NAS with Wi-Fi using an external Wi-Fi adapter:

    1. Purchase a compatible Wi-Fi adapter: Look for a USB Wi-Fi adapter that is compatible with the Digiever DS-8588-SRM Pro+ NAS. Make sure it supports the Wi-Fi standards you require (e.g., 802.11ac, 802.11n, etc.).
    2. Connect the Wi-Fi adapter: Plug the Wi-Fi adapter into one of the USB ports on the NAS device.
    3. Install the necessary drivers: Most Wi-Fi adapters require drivers to be installed on the NAS. Check the manufacturer's website for the specific drivers and installation instructions for your Wi-Fi adapter.
    4. Configure the Wi-Fi adapter: Access the NAS administration interface using a web browser on a computer connected to the same network as the NAS. Refer to the NAS user manual for instructions on accessing the administration interface.
    5. Locate the Wi-Fi settings: In the administration interface, look for the network or Wi-Fi settings. The location and options might vary depending on the NAS model and firmware version.
    6. Scan for Wi-Fi networks: Use the NAS administration interface to scan for available Wi-Fi networks. Select your network from the list.
    7. Enter Wi-Fi credentials: Provide the necessary Wi-Fi network credentials, such as the network name (SSID) and password. Save the settings.
    8. Test the connection: After saving the Wi-Fi settings, the NAS should attempt to connect to the Wi-Fi network. Wait for a few moments and check the NAS administration interface or use network scanning tools to verify if the NAS is connected to the Wi-Fi network.

    Please note that the specific steps and options may vary depending on the NAS model and firmware version. It is essential to refer to the user manual or contact Digiever support for detailed instructions specific to your device.

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