How to recover data from Digiever DS-8596-SRM Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Digiever DS-8596-SRM Pro+

Digiever DS-8596-SRM Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DS-8596-SRM Pro+.

How to recover data from NAS Digiever DS-8596-SRM Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Digiever also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for protecting NAS Digiever DS-8596-SRM Pro+ devices against physical theft or unauthorized access that can lead to data loss?

Yes, there are several recommended practices for protecting NAS Digiever DS-8596-SRM Pro+ devices against physical theft or unauthorized access:

  1. Secure physical location: Place the NAS device in a secure and locked room or cabinet to prevent physical theft.
  2. Access control: Implement strong password policies and use unique, complex passwords for all user accounts. Enable two-factor authentication (2FA) to add an extra layer of security.
  3. Regular firmware updates: Keep the NAS device's firmware up to date with the latest security patches and bug fixes to protect against known vulnerabilities.
  4. Network segmentation: Separate the NAS device from other network devices using VLANs or separate subnets to limit access to authorized users only.
  5. Firewall protection: Configure a firewall to restrict access to the NAS device from unauthorized networks or IP addresses.
  6. Disable unnecessary services: Disable any unnecessary services or protocols on the NAS device to reduce potential attack vectors.
  7. Data encryption: Enable data encryption on the NAS device to protect sensitive information in case of theft or unauthorized access.
  8. Regular backups: Implement a regular backup strategy to ensure data can be restored in case of data loss or ransomware attacks.
  9. Physical security measures: Use physical security measures such as surveillance cameras, access control systems, and alarms to protect the physical location of the NAS device.
  10. Employee training: Educate employees about the importance of data security, password hygiene, and the risks associated with physical theft or unauthorized access.

By following these recommended practices, you can significantly enhance the security of your NAS Digiever DS-8596-SRM Pro+ device and protect against physical theft or unauthorized access that may lead to data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DS-8596-SRM Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Digiever DS-8596-SRM Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Digiever

How to recover data from a Digiever

DS-8596-SRM Pro+ has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Digiever DS-8596-SRM Pro+ network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DS-8596-SRM Pro+, feel free to leave a comment!
  • Beau Tilney
    Beau Tilney 24.08.2023 06:48 #
    Can data recovery from a NAS Digiever DS-8596-SRM Pro+ device be done if the network interface is not functioning?
    • Hetman Software
      Hetman Software 24.08.2023 06:59 #

      If the network interface of a NAS Digiever DS-8596-SRM Pro+ device is not functioning, it may still be possible to recover data from the device. Here are a few potential methods:

      1. Direct Connection: If the device has additional ports, such as USB or eSATA, you can try connecting directly to a computer using those ports. This may require specialized cables or adapters, depending on the available ports.
      2. Hard Drive Removal: If the device allows for easy removal of the hard drives, you can remove them and connect them directly to a computer using a SATA-to-USB adapter or by installing them internally in a computer. This method allows you to access the data directly from the hard drives without relying on the network interface.
      3. Professional Data Recovery Services: If the above methods do not work or if you are not comfortable performing the data recovery yourself, you can contact professional data recovery services. These services specialize in recovering data from various storage devices, including NAS devices, and have the necessary expertise and equipment to handle such situations.

      It's important to note that attempting data recovery on your own may carry some risks, such as potential data loss or further damage to the device. If the data on the NAS device is critical, it is recommended to consult with a professional data recovery service for the best chance of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Digiever DS-8596-SRM Pro+ for personal cloud storage?

    The Digiever DS-8596-SRM Pro+ is a Network Attached Storage (NAS) device designed for personal cloud storage. Some of its key features and specifications include:

    1. Storage Capacity: The DS-8596-SRM Pro+ supports up to 96 hard drives, allowing for massive storage capacity. It can accommodate both 3.5" and 2.5" SATA hard drives.
    2. RAID Support: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, 60, and JBOD. This allows for data redundancy and improved performance.
    3. High-Speed Connectivity: The NAS comes with multiple Gigabit Ethernet ports for fast and reliable network connectivity. It also supports Link Aggregation, which combines multiple network connections for increased bandwidth.
    4. Scalability: The DS-8596-SRM Pro+ is designed to be highly scalable, allowing users to easily expand their storage capacity as their needs grow. It supports expansion units for additional hard drives.
    5. Advanced Data Protection: It offers advanced data protection features, including snapshot technology, which allows users to take point-in-time snapshots of their data for easy recovery in case of accidental deletion or data corruption.
    6. Centralized Management: The NAS comes with powerful management software that allows users to centrally manage and monitor their storage system. It provides an intuitive user interface for easy configuration and administration.
    7. Backup and Sync: It supports various backup and synchronization options, including Rsync, FTP, and cloud backup services. This ensures data redundancy and enables easy access to files from anywhere.
    8. Virtualization Support: The DS-8596-SRM Pro+ is compatible with virtualization platforms such as VMware, Citrix, and Hyper-V. It can be used as a storage target for virtual machines, providing high-performance storage for virtualized environments.
    9. Security Features: It offers robust security features, including AES 256-bit encryption for data protection, IP access control, and HTTPS/SSL support for secure remote access.
    10. Mobile Apps: Digiever provides mobile apps for iOS and Android devices, allowing users to access and manage their personal cloud storage on the go.

    Overall, the Digiever DS-8596-SRM Pro+ offers high storage capacity, advanced data protection, scalability, and various connectivity options, making it a suitable choice for personal cloud storage needs.

  • How does the NAS Digiever DS-8596-SRM Pro+ ensure secure and reliable storage of personal data on the cloud?

    The NAS Digiever DS-8596-SRM Pro+ ensures secure and reliable storage of personal data on the cloud through various mechanisms:

    1. Data Encryption: The DS-8596-SRM Pro+ supports AES 256-bit encryption, which ensures that data stored on the cloud is encrypted and can only be accessed with the correct encryption key. This prevents unauthorized access to personal data.
    2. Secure Data Transfer: The device supports secure protocols like SSL/TLS for data transfer to and from the cloud. This ensures that data is encrypted during transit, making it difficult for any third party to intercept and access the data.
    3. Redundancy and Data Integrity: The DS-8596-SRM Pro+ offers RAID configurations and supports multiple hard drives for redundancy. This ensures that even if one drive fails, the data remains intact and accessible. Additionally, the device employs data integrity checks to detect and correct any data corruption issues, ensuring the reliability of stored personal data.
    4. User Access Control: The NAS device allows administrators to set up user access controls and permissions. This ensures that only authorized individuals can access and manage personal data stored on the cloud. User authentication mechanisms like username/password, LDAP, or Active Directory integration add an extra layer of security.
    5. Backup and Disaster Recovery: The DS-8596-SRM Pro+ supports scheduled backups to the cloud, ensuring that personal data is regularly backed up and can be recovered in case of accidental deletion, hardware failure, or any other data loss event. This enhances the reliability and availability of personal data.
    6. Compliance with Data Protection Regulations: The DS-8596-SRM Pro+ complies with various data protection regulations, such as GDPR (General Data Protection Regulation). It offers features like data retention policies, data erasure, and audit logs to help organizations meet their legal obligations and ensure the secure storage of personal data.

    Overall, the NAS Digiever DS-8596-SRM Pro+ incorporates various security and reliability features to ensure the secure storage of personal data on the cloud, protecting it from unauthorized access, data loss, and corruption.

  • Can you provide some examples of how individuals can benefit from using the NAS Digiever DS-8596-SRM Pro+ for personal cloud storage in their daily lives?

    Certainly! Here are a few examples of how individuals can benefit from using the NAS Digiever DS-8596-SRM Pro+ for personal cloud storage in their daily lives:

    1. Data Backup: The NAS Digiever DS-8596-SRM Pro+ allows individuals to backup their important files, documents, photos, and videos securely. In case of device failure or accidental deletion, users can easily restore their data from the NAS, ensuring they never lose their valuable files.
    2. Remote Access: With the NAS Digiever DS-8596-SRM Pro+, individuals can access their personal cloud storage remotely from anywhere with an internet connection. This means they can retrieve or share files on the go, making it convenient for professionals who need to access their work files outside of the office or while traveling.
    3. Media Streaming: The NAS Digiever DS-8596-SRM Pro+ can function as a media server, allowing individuals to stream their music, movies, and videos directly from their personal cloud storage to various devices like smartphones, tablets, smart TVs, or gaming consoles. This eliminates the need for physical storage devices and provides a seamless media streaming experience.
    4. File Synchronization: The NAS Digiever DS-8596-SRM Pro+ supports file synchronization across multiple devices. This means that any changes made to files on one device will automatically sync with the personal cloud storage, ensuring that individuals have the latest version of their files across all their devices.
    5. Collaborative Work: The NAS Digiever DS-8596-SRM Pro+ enables individuals to collaborate with others by providing shared access to specific folders or files. This is particularly useful for teams or families working on joint projects or sharing important documents, as it allows for real-time collaboration and eliminates the need for emailing files back and forth.
    6. Data Security: Personal cloud storage on the NAS Digiever DS-8596-SRM Pro+ offers enhanced data security features like encryption, access controls, and user authentication. This ensures that individuals have control over who can access their files and provides an additional layer of protection against unauthorized access or data breaches.

    Overall, the NAS Digiever DS-8596-SRM Pro+ offers individuals a reliable and versatile personal cloud storage solution that enhances data accessibility, security, and collaboration in their daily lives.

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