- Why can’t ordinary software tools restore files from RAID?
- How to take hard disks out of the NAS and connect them to a PC?
Why can’t ordinary software tools restore files from RAID?
Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.
Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.
Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.
Can device firmware rollback or downgrading impact data loss risks for NAS Huawei OceanStor 18500 V5 devices?
Rolling back or downgrading the firmware on a NAS device like the Huawei OceanStor 18500 V5 can potentially impact data loss risks. Here are a few factors to consider:
- Compatibility: When downgrading firmware, there may be compatibility issues with the existing data on the NAS device. The older firmware may not support certain features or configurations, which could lead to data corruption or loss.
- Bug fixes and security patches: Firmware updates often include bug fixes and security patches that address vulnerabilities and improve system stability. Rolling back to an older firmware version may reintroduce known issues or security vulnerabilities, increasing the risk of data loss due to system instability or unauthorized access.
- Data migration: Downgrading firmware may require data migration or reconfiguration of the NAS device. Improper handling of data during this process can result in data loss or corruption.
- Lack of support: Older firmware versions may no longer be supported by the manufacturer, which means you won't receive updates or assistance in case of issues. This lack of support can increase the risk of data loss if problems arise.
To minimize the risk of data loss, it is recommended to thoroughly assess the need for firmware rollback/downgrade and consult with the manufacturer or technical support team for guidance. It's also crucial to have proper backups of your data before attempting any firmware changes on your NAS device.
How to take hard disks out of the NAS and connect them to a PC?
Although NAS OceanStor 18500 V5 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:
-
Turn off the storage and disconnect it from the power supply.
WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.
-
Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.
-
Make sure to mark each hard disk in accordance with how they were installed inside the NAS.
-
Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.
Go to view
Restoring data with Hetman RAID Recovery
This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor 18500 V5. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.
How to recover data from a Huawei
OceanStor 18500 V5 has 6400 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
Safe recovery from disk images
This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:
- Overwriting during the recovery process;
- Loss resulting from bad sectors;
- User mistakes.
To create an image, do the following:
-
Make sure that you have enough free space to save the image. The image file size usually equals the disk size.
-
Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.
-
When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.
-
At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.
Where are user’s files stored?
The Huawei OceanStor 18500 V5 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
Comparison of software for RAID recovery
| Product | Operating system | License type | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Paid | Yes, over 200 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Paid | Yes, over 1,000 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Paid | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Free | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
Data recovery from a NAS Huawei OceanStor 18500 V5 device can be challenging if the device is showing signs of overheating or cooling fan failure. Overheating can cause damage to the internal components of the device, including the hard drives where the data is stored. If the cooling fan fails, it can further exacerbate the overheating issue.
In such cases, it is important to address the overheating or cooling fan failure issue first to prevent any further damage to the device and the data stored on it. It is recommended to contact the manufacturer or a professional data recovery service provider who specializes in NAS devices to assess the situation and provide appropriate solutions.
Attempting to recover data from a device experiencing overheating or cooling fan failure without addressing the underlying issue can lead to further data loss or permanent damage to the device.