How to recover data from Huawei OceanStor 6810 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Huawei OceanStor 6810

Huawei OceanStor 6810 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from OceanStor 6810.

How to recover data from NAS Huawei OceanStor 6810

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data fragmentation impact data availability and potential loss on NAS Huawei OceanStor 6810 devices?

Data fragmentation can have several impacts on data availability and potential loss on NAS Huawei OceanStor 6810 devices:

  1. Reduced Performance: Data fragmentation can lead to reduced performance on the NAS device. When files are fragmented and scattered across different locations on the storage system, it takes more time for the system to retrieve and assemble the data. This can result in slower read and write speeds, affecting overall system performance.
  2. Increased Storage Overhead: Fragmented data requires more storage space than contiguous data. As files are broken into smaller pieces and stored in different locations, the storage system needs to allocate additional space to accommodate the fragmented data. This can lead to increased storage overhead and reduced available capacity on the device.
  3. Data Loss Risk: Fragmented data is more susceptible to data loss. If a single fragment of a file becomes corrupted or lost, the entire file may become inaccessible. Since fragmented data is spread across different locations, the failure of any one component can result in the loss of multiple files or parts of files, increasing the risk of data loss.
  4. Difficult Data Recovery: In case of data loss or system failure, recovering fragmented data can be more challenging and time-consuming. The fragmented nature of the data makes it harder to locate and retrieve the necessary fragments to restore the complete file. This can prolong the recovery process and increase the chances of incomplete or unsuccessful data recovery.

To mitigate the impact of data fragmentation on data availability and potential loss, it is important to regularly defragment the storage system. Defragmentation consolidates fragmented data, rearranges files in contiguous blocks, and improves data access and availability. Additionally, implementing proper backup and disaster recovery strategies can help minimize the risk of data loss and facilitate faster recovery in case of system failures.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS OceanStor 6810 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor 6810. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Huawei

How to recover data from a Huawei

OceanStor 6810 has 2688 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei OceanStor 6810 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS OceanStor 6810, feel free to leave a comment!
  • Clifton Heslop-Harrison
    Clifton Heslop-Harrison 25.08.2023 14:54 #
    Is it possible to recover data from a NAS Huawei OceanStor 6810 device that has been affected by a ransomware attack?
    • Hetman Software
      Hetman Software 25.08.2023 14:59 #

      Recovering data from a NAS device that has been affected by a ransomware attack is a complex and challenging process. While it may be possible to recover some or all of the data, it depends on various factors such as the type of ransomware, the level of encryption used, and the backup and security measures in place.

      Here are some steps you can take to attempt data recovery:

      1. Isolate the affected device: Disconnect the affected NAS device from the network immediately to prevent further spread of the ransomware and potential data loss.
      2. Report the incident: Inform the relevant authorities and your organization's IT security team about the ransomware attack. They may be able to provide guidance and assistance.
      3. Determine the type of ransomware: Identify the specific ransomware variant that has infected the NAS device. This information can help in finding decryption tools or solutions that may be available.
      4. Restore from backups: If you have regular backups of your data stored on the NAS device, you can attempt to restore the data from those backups. Ensure that the backups are clean and free from any ransomware infection before restoring them.
      5. Seek professional help: Engage with a professional data recovery service provider experienced in dealing with ransomware attacks. They may have specialized tools and techniques to recover encrypted data, depending on the specific ransomware variant.
      6. Paying the ransom: While it is generally not recommended, some organizations may choose to pay the ransom as a last resort. However, paying the ransom does not guarantee that you will receive the decryption key, and it may encourage further attacks.

      Prevention is always the best approach when dealing with ransomware. Regularly update your NAS firmware and software, maintain offline backups of your data, and implement strong security measures to minimize the risk of future attacks.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that allows the SCSI (Small Computer System Interface) command set to be transported over an IP (Internet Protocol) network. It enables the connection of storage devices over a network, allowing them to function as if they were directly attached to a computer system.

    In a network storage environment, iSCSI works by encapsulating SCSI commands and data into IP packets, which can be transmitted over Ethernet networks. It utilizes the TCP/IP protocol suite to ensure reliable and secure delivery of data between the iSCSI initiator (the client) and the iSCSI target (the storage device).

    Here's a step-by-step overview of how iSCSI works in a network storage environment:

    1. Initiator discovery: The iSCSI initiator discovers available iSCSI targets on the network. This is typically done using one of two methods: static configuration (manually specifying the target's IP address) or dynamic discovery (using the iSCSI service location protocol to discover targets automatically).
    2. Authentication and login: Once the initiator has discovered the target, it establishes a TCP connection and initiates the login process. During this phase, authentication and authorization credentials are exchanged to ensure secure access to the target.
    3. Session establishment: After successful login, a session is established between the initiator and target. This session represents a logical connection between the two entities and allows for the exchange of SCSI commands and data.
    4. SCSI command execution: With the session established, the initiator can send SCSI commands to the target, such as read, write, or inquiry commands. These commands are encapsulated into iSCSI packets and sent over the IP network to the target.
    5. Data transfer: The target processes the received SCSI commands and performs the requested operations on the storage devices. If data needs to be transferred, it is sent back to the initiator in iSCSI packets, which are then reassembled into the original SCSI data.
    6. Session termination: When the communication between the initiator and target is complete, the session is terminated, freeing up network resources and allowing for the connection to be reused in the future.

    By utilizing iSCSI, network storage environments can leverage existing IP networks to provide centralized, scalable, and flexible storage solutions. It enables the consolidation of storage resources, simplifies management, and allows for efficient utilization of storage devices across the network.

  • What are the advantages and disadvantages of using iSCSI compared to other storage protocols?

    Advantages of using iSCSI compared to other storage protocols:

    1. Flexibility: iSCSI allows for the use of existing Ethernet infrastructure, making it easier and more cost-effective to implement compared to other storage protocols like Fibre Channel (FC).
    2. Scalability: iSCSI supports a large number of devices and can handle multiple connections simultaneously, making it suitable for both small and large-scale storage environments.
    3. Accessibility: iSCSI can be accessed over long distances using standard Ethernet connections, making it ideal for remote storage and disaster recovery scenarios.
    4. Compatibility: iSCSI is compatible with various operating systems, including Windows, Linux, and macOS, making it a versatile choice for heterogeneous environments.
    5. Cost-effective: Implementing iSCSI typically requires less expensive hardware compared to other storage protocols, such as FC, which often require specialized equipment.

    Disadvantages of using iSCSI compared to other storage protocols:

    1. Performance: While iSCSI offers good performance for most applications, it may not provide the same level of performance as Fibre Channel in high-demand, low-latency environments.
    2. Network congestion: Since iSCSI uses the existing Ethernet infrastructure, it shares bandwidth with other network traffic, which can potentially lead to congestion and performance degradation.
    3. Security: iSCSI relies on IP networks, which can be more susceptible to security vulnerabilities compared to dedicated storage networks like Fibre Channel.
    4. Complexity: Setting up and managing iSCSI networks can be more complex compared to other storage protocols, requiring additional configuration and management of IP networks.
    5. Compatibility limitations: While iSCSI is widely supported, there may be compatibility issues with some legacy storage systems or older operating systems that do not have native iSCSI support.
  • Does the NAS Huawei OceanStor 6810 support iSCSI protocol? If yes, what are the key features and capabilities it offers for iSCSI storage connectivity?

    Yes, the NAS Huawei OceanStor 6810 does support the iSCSI protocol. Here are some key features and capabilities it offers for iSCSI storage connectivity:

    1. High Performance: The OceanStor 6810 provides high-speed data transmission over Ethernet networks, enabling efficient storage connectivity for iSCSI-based applications.
    2. Scalability: It supports flexible expansion of storage capacity, allowing businesses to easily scale their storage infrastructure as their needs grow.
    3. Data Protection: The NAS offers various data protection features for iSCSI storage, including snapshot, remote replication, and backup solutions. These features help ensure data availability and minimize the risk of data loss.
    4. Virtualization Support: The OceanStor 6810 is compatible with virtualization platforms such as VMware, Hyper-V, and KVM. It provides integration and optimization for virtualized environments, improving storage performance and management efficiency.
    5. Quality of Service (QoS): The NAS supports QoS capabilities, allowing administrators to prioritize and allocate network resources based on application requirements. This ensures consistent performance and service levels for critical applications.
    6. Advanced Management: The OceanStor 6810 offers a comprehensive management interface, providing administrators with centralized control and monitoring of iSCSI storage resources. This includes features like storage provisioning, performance monitoring, and system configuration.

    Overall, the Huawei OceanStor 6810 provides a robust and feature-rich iSCSI storage solution, suitable for various enterprise storage requirements.

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