How to recover data from Huawei OceanStor Pacific 9920 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Huawei OceanStor Pacific 9920

Huawei OceanStor Pacific 9920 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from OceanStor Pacific 9920.

How to recover data from NAS Huawei OceanStor Pacific 9920

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Huawei also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the number of drives in a NAS Huawei OceanStor Pacific 9920 device's RAID array impact data recovery and potential loss?

The number of drives in a NAS Huawei OceanStor Pacific 9920 device's RAID array can impact data recovery and potential loss in the following ways:

  1. Redundancy: RAID arrays are designed to provide redundancy by distributing data across multiple drives. The more drives in the array, the higher the level of redundancy. This means that if one or more drives fail, the data can still be recovered from the remaining drives. With a larger number of drives, the RAID array can tolerate multiple drive failures without losing data.
  2. Performance: The number of drives in a RAID array can also affect its performance. In general, more drives in the array can provide higher read and write speeds, as data can be accessed from multiple drives simultaneously. This can be beneficial for applications that require high-performance data access.
  3. Rebuild Time: When a drive fails in a RAID array, it needs to be replaced and the data on the failed drive needs to be rebuilt onto the new drive. The rebuild process involves redistributing data across the remaining drives in the array. With a larger number of drives, the rebuild process can take longer, increasing the risk of data loss if another drive fails during the rebuild.
  4. Probability of Drive Failure: The more drives in a RAID array, the higher the probability of drive failure. This is because the failure rate of individual drives is cumulative. As a result, a larger number of drives in the array increases the risk of drive failures, which can impact data recovery and potentially lead to data loss.

It is important to choose the appropriate RAID level and number of drives based on the desired level of redundancy, performance requirements, and the criticality of the data being stored. Regular backups and monitoring of the RAID array's health are also crucial to mitigate the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS OceanStor Pacific 9920 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Huawei OceanStor Pacific 9920. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Huawei

How to recover data from a Huawei

OceanStor Pacific 9920 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Huawei OceanStor Pacific 9920 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS OceanStor Pacific 9920, feel free to leave a comment!
  • Jesse Adams
    Jesse Adams 25.08.2023 19:57 #
    Is it necessary to have a backup of the NAS Huawei OceanStor Pacific 9920 data before attempting data recovery?
    • Hetman Software
      Hetman Software 25.08.2023 20:00 #

      Yes, it is highly recommended to have a backup of the data stored on the NAS Huawei OceanStor Pacific 9920 before attempting data recovery. Having a backup ensures that even if the data recovery process fails or causes further data loss, you still have a copy of the data that can be restored. It acts as an additional layer of protection and minimizes the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Huawei OceanStor Pacific 9920 that make it suitable for use as a database server?

    The Huawei OceanStor Pacific 9920 is a high-performance Network Attached Storage (NAS) solution that offers several key features and capabilities that make it suitable for use as a database server. Some of these features include:

    1. Massive Scalability: The OceanStor Pacific 9920 supports massive scalability, allowing it to accommodate large amounts of data. It can scale up to 16 controllers and 256 nodes, providing high capacity and performance for database applications that require large storage resources.
    2. High Performance: The NAS solution is designed to deliver high performance for database workloads. It utilizes advanced hardware acceleration technologies, such as RDMA over Converged Ethernet (RoCE) and NVMe over Fabrics (NVMe-oF), to provide low latency and high throughput, ensuring fast data access and processing.
    3. Data Protection and Reliability: The OceanStor Pacific 9920 offers advanced data protection and reliability features to ensure the integrity and availability of database systems. It supports various RAID levels, including RAID 6 and RAID 60, to protect against disk failures. Additionally, it provides snapshot and replication capabilities for data backup and disaster recovery purposes.
    4. High Availability: The NAS solution is designed for high availability, ensuring continuous operation of database services. It supports active-active clustering and transparent failover, allowing for seamless failover in case of hardware or network failures. This ensures minimal downtime and uninterrupted access to the database.
    5. Flexible and Efficient Data Management: The OceanStor Pacific 9920 provides flexible and efficient data management capabilities that are essential for database environments. It supports advanced storage features like thin provisioning, deduplication, and compression, which help optimize storage utilization and reduce costs. It also offers efficient data migration and tiering capabilities to ensure data is stored on the most appropriate storage tier based on its access patterns.
    6. Compatibility and Integration: The NAS solution is compatible with various database systems and supports industry-standard protocols like NFS and SMB, making it easy to integrate into existing database environments. It also provides integration with management tools and platforms, allowing for centralized management and monitoring of the database server.

    Overall, the key features and capabilities of the Huawei OceanStor Pacific 9920, including scalability, high performance, data protection, high availability, flexible data management, and compatibility, make it a suitable choice for use as a powerful and reliable database server.

  • How does the NAS Huawei OceanStor Pacific 9920 ensure high availability and data protection for database workloads?

    The NAS Huawei OceanStor Pacific 9920 ensures high availability and data protection for database workloads through several mechanisms:

    1. Redundant Hardware: The OceanStor Pacific 9920 employs a highly redundant hardware architecture, including redundant power supplies, fans, and network connections. This ensures that even in the event of hardware failures, the system remains operational without any downtime.
    2. RAID Technology: The NAS utilizes RAID (Redundant Array of Independent Disks) technology to protect data against disk failures. It combines multiple physical drives into a logical unit, distributing data across the drives and providing redundancy. In case of a disk failure, data can be reconstructed from the remaining drives, ensuring data availability.
    3. Snapshot and Clone: The OceanStor Pacific 9920 supports snapshot and clone technologies. Snapshots capture the state of data at a specific point in time, allowing for quick data recovery in case of accidental deletion or corruption. Clones create a copy of the entire dataset, enabling efficient testing and development without impacting the production environment.
    4. Replication: The NAS supports data replication between multiple OceanStor Pacific 9920 systems, either synchronously or asynchronously. Synchronous replication ensures that data is written to multiple systems simultaneously, providing zero data loss in case of a primary system failure. Asynchronous replication allows for data to be replicated with a delay, providing a balance between data protection and system performance.
    5. Data Integrity Checks: The OceanStor Pacific 9920 performs data integrity checks using checksums or other methods to detect and correct data corruption. This ensures that stored data remains consistent and reliable.
    6. Backup and Recovery: The system supports backup and recovery mechanisms, allowing for regular backups of database workloads. This ensures that in case of catastrophic failures or data loss, data can be restored from the backups, minimizing downtime and data loss.

    Overall, the combination of redundant hardware, RAID technology, snapshot and clone capabilities, replication, data integrity checks, and backup and recovery mechanisms ensures high availability and data protection for database workloads on the NAS Huawei OceanStor Pacific 9920.

  • Can the NAS Huawei OceanStor Pacific 9920 scale to meet the growing demands of a database server environment? If so, what are the scalability options available?

    Yes, the NAS Huawei OceanStor Pacific 9920 can scale to meet the growing demands of a database server environment. It offers several scalability options to accommodate increased storage requirements and performance needs:

    1. Capacity Scaling: The OceanStor Pacific 9920 supports the addition of extra storage shelves to increase the overall capacity. It allows for seamless expansion without disrupting ongoing operations.
    2. Performance Scaling: The NAS system can be scaled by adding more processing nodes to enhance performance. This allows for increased data processing capabilities and improved response times.
    3. Network Scaling: The OceanStor Pacific 9920 supports network scaling through the addition of more network ports or higher bandwidth connectivity options. This helps in handling increased network traffic and improving data transfer speeds.
    4. Protocol Scaling: The NAS system supports various protocols like NFS, SMB, and others. It can scale by adding more protocol modules to support a larger number of clients or diverse workload requirements.
    5. Data Management Scaling: The OceanStor Pacific 9920 offers advanced data management features like data deduplication, compression, and tiering. These capabilities enable efficient utilization of storage resources and help manage growing data volumes effectively.

    Overall, the NAS Huawei OceanStor Pacific 9920 provides a range of scalability options to ensure it can meet the evolving demands of a database server environment.

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