Steps to Restore a Damaged RAID Array on NAS Idis DR-1304P with Faulty Disks

Discover advanced techniques to restore a RAID array on a ⭐ NAS when several disks are damaged.

Steps to Restore a Damaged RAID Array on NAS Idis DR-1304P with Faulty Disks

Idis DR-1304P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DR-1304P.

Steps to Restore a Damaged RAID Array on NAS Idis DR-1304P with Faulty Disks

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS Idis DR-1304P devices?

Yes, the use of specific data compression or deduplication techniques can impact the performance and data integrity on NAS Idis DR-1304P devices.

Data compression techniques aim to reduce the size of data, which can lead to improved storage efficiency and reduced bandwidth requirements. However, compression algorithms require computational resources to compress and decompress data, so enabling compression on a NAS device like the DR-1304P may result in increased CPU usage and potentially slower performance during data access or transfer.

Deduplication techniques eliminate redundant data by storing only unique data blocks and referencing them when needed. This can lead to significant storage savings, especially when dealing with large amounts of similar or duplicate data. However, deduplication also requires additional processing power and memory to identify and manage the unique data blocks. Enabling deduplication on the DR-1304P may result in increased CPU and memory usage, potentially impacting performance.

When considering the impact on data integrity, it is important to note that data compression and deduplication are both lossless techniques, meaning they do not result in any loss of data. However, any software or hardware-related issues during the compression or deduplication process could potentially introduce data corruption or integrity issues. Therefore, it is crucial to ensure that the compression or deduplication techniques used on the DR-1304P are reliable and thoroughly tested to minimize the risk of data integrity problems.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DR-1304P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis DR-1304P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

DR-1304P has 1 HDD slots, and it supports the following array types:

  • None;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis DR-1304P network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-1304P, feel free to leave a comment!
  • Kenneth Bowell
    Kenneth Bowell 27.08.2023 02:53 #
    How long does the data recovery process from a NAS Idis DR-1304P device usually take?
    • Hetman Software
      Hetman Software 27.08.2023 04:00 #

      The duration of the data recovery process from a NAS Idis DR-1304P device can vary depending on several factors such as the size of the storage, the amount of data to be recovered, the complexity of the issue causing data loss, and the efficiency of the data recovery tools and techniques used. In general, the process can take anywhere from a few hours to several days. It is recommended to consult with a professional data recovery service provider for a more accurate estimate based on your specific situation.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to physically set up the NAS Idis DR-1304P at home?

    To physically set up the NAS Idis DR-1304P at home, follow these steps:

    1. Unpack the NAS: Start by unpacking the NAS device and ensure that all the necessary components are included in the package.
    2. Choose a suitable location: Select a suitable location for the NAS, preferably a well-ventilated area with minimal dust and humidity. Ensure that there is enough space to accommodate the NAS and its connections.
    3. Connect the power: Plug the power adapter into the NAS and connect it to a power outlet. Make sure the power source is stable and provides the required voltage.
    4. Connect the network cable: Use an Ethernet cable to connect the LAN port on the NAS to your home router or network switch. Ensure that the cable is securely connected on both ends.
    5. Connect additional devices: If you have external storage devices or other peripherals to connect, use the available USB ports on the NAS. Connect them securely to the respective USB ports.
    6. Insert hard drives: Open the NAS casing and insert the required hard drives into the drive bays. Ensure that the drives are properly aligned and securely connected to the NAS.
    7. Close the NAS casing: Close the NAS casing and secure it using the provided screws or latches. Ensure that all the connections are properly aligned and the casing is tightly closed.
    8. Power on the NAS: Turn on the NAS by pressing the power button or using the power switch. Wait for the device to boot up, which may take a few minutes.
    9. Access the NAS: Once the NAS is powered on, you can access it using a computer or a mobile device. Use the provided software or web interface to configure the NAS settings, create user accounts, and set up storage options.
    10. Configure RAID (if required): If you intend to use RAID for data redundancy or performance, configure the RAID settings using the NAS management interface. This step may vary depending on the specific NAS model and your requirements.
    11. Set up network access: Configure network settings, such as assigning a static IP address or enabling DHCP, to ensure proper network connectivity.
    12. Set up user access and permissions: Create user accounts and set up access permissions to control who can access the NAS and its shared resources.
    13. Set up backup and synchronization: Configure backup and synchronization options to ensure data redundancy and protection. This may involve setting up scheduled backups, cloud storage integration, or other backup strategies.
    14. Test and verify: Once the initial setup is complete, test the NAS by accessing shared folders, transferring files, and performing basic operations to ensure everything is functioning correctly.

    Note: It is essential to refer to the manufacturer's documentation and user manual for specific instructions related to your NAS model, as the setup process may vary slightly.

  • How do I configure the network settings and connect the NAS Idis DR-1304P to my home network?

    To configure the network settings and connect the NAS Idis DR-1304P to your home network, you can follow these steps:

    1. Connect the NAS device to your home network using an Ethernet cable. Plug one end of the cable into the LAN port on the NAS device and the other end into an available LAN port on your router.
    2. Power on the NAS device by connecting it to a power source.
    3. Open a web browser on your computer and enter the default IP address of the NAS device in the address bar. The default IP address is usually mentioned in the user manual or can be found on the label of the NAS device itself. For example, the default IP address could be something like 192.168.1.100.
    4. Press Enter to access the login page of the NAS device.
    5. Enter the default username and password for the NAS device. Again, these credentials can be found in the user manual or on the label of the device. If you can't find them, try using "admin" for both the username and password.
    6. Once logged in, you will be directed to the NAS device's management interface.
    7. In the management interface, navigate to the network settings or network configuration section. The exact location may vary depending on the NAS device's firmware.
    8. In the network settings, you can configure the network mode, IP address, subnet mask, default gateway, and DNS settings. Choose the appropriate settings based on your home network configuration. If you are unsure, you can usually leave the settings as default or set them to obtain automatically (DHCP).
    9. Save the network settings and apply the changes.
    10. After configuring the network settings, disconnect the Ethernet cable from the NAS device and router.
    11. Reconnect the NAS device to your home network using the Ethernet cable.
    12. Wait for a few seconds for the NAS device to establish a connection with your home network.
    13. You should now be able to access the NAS device from your computer or other devices on the same network. You can use the NAS device's IP address or hostname to access it via a file explorer or web browser.

    Note: It's recommended to consult the user manual or contact the manufacturer's support if you encounter any issues or need further assistance specific to the NAS Idis DR-1304P model.

  • What software or applications do I need to install and how do I set them up to access and manage the NAS Idis DR-1304P from my devices?

    To access and manage the NAS Idis DR-1304P from your devices, you will need to install and set up the following software or applications:

    1. NAS Management Software: Idis provides its own management software called "IDIS Solution Suite." You can download it from the official Idis website. Install the software on your computer.
    2. Network Connection: Ensure that your computer and the NAS are connected to the same local network. This can be done by connecting both devices to the same router or switch using Ethernet cables.
    3. IP Address Configuration: Assign a static IP address to the NAS for easy access. You can configure this by connecting a monitor and keyboard directly to the NAS or accessing its web interface through a browser.

    Here's a step-by-step guide to setting up the NAS:

    1. Connect the NAS to your local network using an Ethernet cable.
    2. Power on the NAS and wait for it to fully boot up.
    3. Connect a monitor and keyboard to the NAS, or use a computer on the same network to access the NAS's web interface.
    4. Configure the IP address of the NAS. This can usually be done through the web interface or the NAS's own settings menu.
    5. Once the IP address is assigned, open a web browser on your computer and enter the IP address of the NAS in the address bar.
    6. You will be prompted to log in to the NAS. Use the default login credentials provided by Idis or create a new account.
    7. After logging in, you will have access to the NAS's management interface. Here, you can configure various settings, create shared folders, and manage user access.
    8. To access the NAS from your devices, you can install the IDIS Solution Suite software on your computer. Launch the software and enter the IP address, username, and password of the NAS to establish a connection.
    9. Once connected, you can access and manage the NAS's files and settings through the software.

    Note: The exact steps may vary slightly depending on the specific model and firmware version of the Idis DR-1304P NAS. It's recommended to refer to the user manual or documentation provided by Idis for detailed instructions.

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