How to recover data from Idis DR-2104P NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis DR-2104P

Idis DR-2104P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DR-2104P.

How to recover data from NAS Idis DR-2104P

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known limitations or performance bottlenecks that can increase data loss risks for NAS Idis DR-2104P devices?

There are several potential limitations and performance bottlenecks that can increase data loss risks for NAS Idis DR-2104P devices:

  1. Hardware limitations: The DR-2104P device may have certain hardware limitations, such as limited storage capacity or processing power. If the device runs out of storage space or becomes overwhelmed with data, it can lead to data loss.
  2. Network limitations: NAS devices rely on network connectivity to transfer and access data. If the network infrastructure is not robust or experiences frequent downtime, it can increase the risk of data loss. Additionally, slow network speeds can hinder data transfer and potentially increase the chances of data loss.
  3. RAID configuration: The DR-2104P device may use a RAID (Redundant Array of Independent Disks) configuration to provide data redundancy and protect against data loss. However, if the RAID configuration is not properly set up or maintained, it can become a performance bottleneck and increase the risk of data loss.
  4. Backup and recovery processes: The effectiveness of the backup and recovery processes implemented on the NAS device can impact data loss risks. If backups are not performed regularly or if the recovery processes are not reliable, it can lead to data loss in case of hardware failure or other issues.
  5. User error: Data loss can also occur due to user error, such as accidental deletion or overwriting of files. While this may not be specific to the DR-2104P device, it is still a risk that can lead to data loss.

To mitigate these risks and minimize data loss, it is important to regularly monitor the device's storage capacity, ensure a robust and reliable network infrastructure, properly configure and maintain the RAID setup, implement effective backup and recovery processes, and educate users on best practices to avoid user errors.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DR-2104P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis DR-2104P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Idis

How to recover data from a Idis

DR-2104P has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis DR-2104P network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-2104P, feel free to leave a comment!
  • Gus Yeabsley
    Gus Yeabsley 26.08.2023 12:41 #
    Can data recovery from a NAS Idis DR-2104P device be performed if there are issues with the operating system or firmware?
    • Hetman Software
      Hetman Software 26.08.2023 13:00 #

      Data recovery from a NAS (Network Attached Storage) device like the Idis DR-2104P can be challenging if there are issues with the operating system or firmware. In such cases, the data recovery process may become more complex and require specialized expertise.

      Here are a few points to consider:

      1. Determine the cause of the issue: It is important to identify whether the problem lies with the operating system, firmware, hardware, or any other component. This will help in understanding the extent of the issue and the potential impact on data recovery.
      2. Contact the manufacturer or technical support: Reach out to the manufacturer or technical support of the NAS device to seek guidance. They may provide troubleshooting steps or recommend specific data recovery procedures for their device.
      3. Engage professional data recovery services: If the manufacturer or technical support is unable to assist or if the issue is beyond their scope, you may need to engage professional data recovery services. These companies specialize in recovering data from various storage devices, including NAS devices. They have the necessary tools, expertise, and experience to deal with complex data recovery scenarios.
      4. Evaluate the cost and risks: Professional data recovery services can be costly, and there is always a risk that not all data can be recovered. Before proceeding, assess the importance of the data and weigh it against the potential cost and risks involved in the recovery process.

      Remember, it is crucial to have a backup strategy in place to prevent data loss. Regularly backing up your data to an external source or cloud storage can help mitigate the impact of any unforeseen issues with your NAS device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Idis DR-2104P simplify the process of centralized photo management?

    The NAS Idis DR-2104P simplifies the process of centralized photo management in several ways:

    1. Centralized Storage: The NAS (Network-Attached Storage) device provides a centralized location to store all your photos. Instead of having photos scattered across multiple devices or cloud services, you can store them in one place, making it easier to organize and access them.
    2. Easy File Management: The NAS comes with built-in software that allows you to easily manage your photo files. You can create folders, rename files, move or copy them, and perform other file management tasks directly from the NAS interface. This simplifies the process of organizing and arranging your photos in a structured manner.
    3. Remote Access: With the NAS, you can access your photo collection from anywhere with an internet connection. This means you can view and manage your photos even when you are away from home or office. It eliminates the need to carry physical storage devices or rely on cloud services for remote access.
    4. User-Friendly Interface: The NAS typically provides a user-friendly interface that makes it easy for anyone to manage their photos. You don't need to have advanced technical knowledge to navigate and use the NAS software. It simplifies the process of uploading, downloading, and organizing photos.
    5. Backup and Data Redundancy: The NAS often includes features for automatic backups and data redundancy. This means your photo collection is protected against data loss. You can set up scheduled backups to ensure your photos are regularly backed up to the NAS, reducing the risk of losing them due to hardware failures or other issues.

    Overall, the NAS Idis DR-2104P simplifies centralized photo management by providing a dedicated storage solution, easy file management, remote access capabilities, a user-friendly interface, and data protection features.

  • What are the key features and capabilities of the NAS Idis DR-2104P that make it suitable for handling large collections of photos?

    The NAS Idis DR-2104P offers several key features and capabilities that make it suitable for handling large collections of photos:

    1. Storage capacity: The NAS has a large storage capacity, allowing you to store a vast number of photos. It typically comes with multiple drive bays, enabling you to expand the storage as your collection grows.
    2. High-speed data transfer: The NAS supports high-speed data transfer rates, ensuring quick and efficient uploading and downloading of photos. This is crucial when dealing with large file sizes commonly associated with high-resolution images.
    3. RAID support: The NAS supports RAID configurations, such as RAID 0, 1, 5, and 10. RAID provides data redundancy and protection against drive failures, ensuring the safety and integrity of your photo collection.
    4. Remote access and sharing: The NAS allows remote access to your photo collection, enabling you to view, download, and share your photos from anywhere with an internet connection. This feature is particularly useful when collaborating with others or showcasing your work.
    5. Backup and synchronization: The NAS offers backup and synchronization capabilities, allowing you to automatically back up your photos to external drives or cloud storage services. This ensures that your collection is protected against data loss.
    6. Scalability: The NAS is designed to be scalable, allowing you to add more storage capacity as needed. This is especially important for photographers who constantly capture and accumulate a large number of photos over time.
    7. User-friendly interface: The NAS typically comes with a user-friendly interface that makes it easy to navigate and manage your photo collection. It may offer features like photo organization, tagging, and search functions, making it convenient to find specific photos within a large collection.
    8. Security features: The NAS provides various security features, such as user access controls, encryption, and firewall protection. These features help safeguard your photo collection against unauthorized access and potential threats.

    Overall, the NAS Idis DR-2104P combines ample storage capacity, high-speed data transfer, remote access, backup options, scalability, and security features to effectively handle and manage large collections of photos.

  • Can you explain how the NAS Idis DR-2104P ensures data security and backup for photos stored centrally?

    The NAS Idis DR-2104P is a network-attached storage device designed to ensure data security and backup for photos stored centrally. Here's how it achieves these objectives:

    1. Redundant Storage: The DR-2104P typically comes with multiple hard drive bays, allowing you to configure it with RAID (Redundant Array of Independent Disks) technology. RAID can provide data redundancy by mirroring or striping data across multiple drives, ensuring that even if one drive fails, the data remains accessible.
    2. Data Encryption: The NAS supports various encryption protocols such as AES (Advanced Encryption Standard) to secure the stored photos. Encryption scrambles the data, making it unreadable to unauthorized users, and ensures that even if someone gains access to the physical drives, they cannot retrieve the data without the encryption key.
    3. User Access Controls: The DR-2104P offers user access controls, allowing you to define user permissions and access levels for different individuals or groups. This ensures that only authorized users can access the stored photos, preventing unauthorized access or accidental deletion.
    4. Remote Access and Backup: The NAS supports remote access, enabling you to access and manage the stored photos from anywhere using a secure connection. Additionally, it provides backup functionality, allowing you to schedule automatic backups of the stored photos to external drives, cloud storage, or other NAS devices. This ensures that even if the primary storage fails, the data can be restored from the backups.
    5. Snapshot and Versioning: The NAS may offer snapshot and versioning features, allowing you to capture point-in-time copies of the stored photos or maintain multiple versions of files. This can be useful in case of accidental modifications or deletions, as you can easily restore previous versions or recover deleted photos.
    6. Data Integrity Checks: The DR-2104P can perform periodic data integrity checks to ensure that the stored photos are not corrupted or modified. It verifies the integrity of the data against checksums or other algorithms, alerting you to any potential issues and allowing you to take corrective actions.

    Overall, the NAS Idis DR-2104P combines various security and backup features to ensure the safety and availability of centrally stored photos, protecting against data loss, unauthorized access, and other potential risks.

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