How to recover data from Idis DR-2308P NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis DR-2308P

Idis DR-2308P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DR-2308P.

How to recover data from NAS Idis DR-2308P

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any common mistakes or oversights made by users that can lead to data loss on NAS Idis DR-2308P devices?

While I couldn't find specific information on common mistakes or oversights specific to the NAS Idis DR-2308P devices, there are some general practices that users should be aware of to prevent data loss on any NAS device. Here are a few common mistakes or oversights that can lead to data loss:

  1. Lack of backup: One of the most common mistakes is not having a proper backup strategy in place. Users should regularly back up their important data to an external storage device or a cloud storage service to protect against data loss.
  2. Failure to update firmware: Neglecting to update the firmware of your NAS device can leave it vulnerable to security exploits or bugs that may lead to data loss. It is crucial to regularly check for firmware updates and apply them.
  3. Insufficient RAID configuration: RAID (Redundant Array of Independent Disks) offers data redundancy and protection against drive failures. However, users often overlook configuring RAID properly or using the appropriate RAID level for their needs. It is essential to understand the different RAID levels and choose the one that suits your requirements.
  4. Inadequate security measures: Weak or default passwords, lack of access controls, or not enabling encryption can make your NAS device vulnerable to unauthorized access or data breaches. Implementing strong passwords, enabling encryption, and setting up proper access controls are crucial to safeguard your data.
  5. Power-related issues: Abrupt power loss or power surges can lead to data corruption or loss. It is advisable to use a reliable uninterruptible power supply (UPS) to protect your NAS device from sudden power interruptions.
  6. Neglecting hard drive health: Hard drives can fail over time, leading to potential data loss. Regularly monitoring the health of your hard drives, including checking for SMART (Self-Monitoring, Analysis, and Reporting Technology) errors, can help identify potential issues before they result in data loss.

To ensure data safety, it is always recommended to refer to the user manual or documentation specific to your NAS device, as it may provide device-specific guidelines and precautions to prevent data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DR-2308P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis DR-2308P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

DR-2308P has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis DR-2308P network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-2308P, feel free to leave a comment!
  • Earl Cox
    Earl Cox 27.08.2023 05:56 #
    Can data recovery from a NAS Idis DR-2308P device be done if the device is not responding or freezing frequently?
    • Hetman Software
      Hetman Software 27.08.2023 06:59 #

      It is possible to recover data from a NAS device even if it is not responding or freezing frequently. However, the process may be more complex and require professional assistance. Here are a few steps you can try on your own before seeking professional help:

      1. Check the network connectivity: Ensure that the NAS device is properly connected to the network and that there are no network issues causing the freezing or unresponsiveness.
      2. Restart the device: Try restarting the NAS device to see if it resolves the freezing or unresponsiveness issue. Sometimes, a simple reboot can fix minor glitches.
      3. Update firmware: Check if there are any firmware updates available for your NAS device. Updating the firmware can address known issues and improve overall performance.
      4. Disconnect and reconnect hard drives: If possible, disconnect the hard drives from the NAS device and reconnect them. This can help eliminate any connection-related issues.
      5. Test the hard drives: Connect the hard drives to a different computer or NAS device to check if they are functioning properly. If the hard drives are faulty, you may need to replace them.
      6. Seek professional help: If the above steps do not resolve the issue, it is recommended to contact a professional data recovery service. They have specialized tools and expertise to recover data from unresponsive or faulty NAS devices.

      Remember, attempting DIY data recovery methods without proper knowledge and tools can potentially cause further damage to the device or data. It is always safer to consult a professional data recovery service in critical situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Idis DR-2308P that make it suitable for internet access?

    The NAS Idis DR-2308P is a network-attached storage device that offers several key features and capabilities that make it suitable for internet access. These include:

    1. Remote Access: The DR-2308P allows users to access their stored data from anywhere with an internet connection. This is particularly useful for remote workers or individuals who need to access their files while on the go.
    2. Cloud Integration: The device supports cloud integration, allowing users to easily sync and backup their data to popular cloud storage services such as Dropbox, Google Drive, or Microsoft OneDrive. This ensures data availability and redundancy.
    3. Web Interface: The NAS comes with a user-friendly web interface that allows users to manage and configure the device remotely. It provides easy access to settings, file management, and other administrative tasks.
    4. Mobile Apps: The DR-2308P is supported by mobile apps for iOS and Android devices. These apps enable users to access their files, stream media, and perform various NAS functions directly from their smartphones or tablets.
    5. File Sharing and Collaboration: The NAS supports file sharing and collaboration features, allowing users to share files or folders with others over the internet. It provides granular permission settings to control access and editing rights.
    6. Security: The device offers robust security features to protect data during internet access. It supports encryption protocols such as SSL/TLS for secure data transfer, and it allows users to set up user accounts with password protection to control access.
    7. Expandable Storage: The DR-2308P supports multiple hard drives, allowing users to expand their storage capacity as needed. This scalability makes it suitable for growing businesses or individuals with increasing storage requirements.
    8. Media Streaming: The NAS has built-in media server capabilities, enabling users to stream multimedia content over the internet. This is useful for accessing and sharing media files such as photos, videos, or music from any connected device.

    Overall, the NAS Idis DR-2308P provides a comprehensive set of features and capabilities that make it suitable for internet access. It offers remote access, cloud integration, mobile apps, file sharing, security, expandable storage, and media streaming, making it a versatile solution for personal or business use.

  • How does the NAS Idis DR-2308P ensure secure and reliable internet connectivity for users?

    The NAS Idis DR-2308P ensures secure and reliable internet connectivity for users through various features and technologies:

    1. Network Security: The device incorporates multiple security protocols such as HTTPS, SSL/TLS, and SSH, which encrypt the data transmission between the device and the user's browser or network. This ensures that sensitive information remains secure and protected from unauthorized access.
    2. Firewall Protection: The NAS Idis DR-2308P includes a built-in firewall that filters incoming and outgoing network traffic, blocking potential threats and unauthorized access attempts. This helps to prevent malicious attacks and ensures a secure network environment.
    3. Virtual Private Network (VPN) Support: The device supports VPN connections, allowing users to establish secure remote access to their network. This enables users to securely access their data and resources from anywhere, even over public networks, by encrypting the connection and ensuring data confidentiality.
    4. Redundant Power Supply: The NAS Idis DR-2308P is equipped with a redundant power supply, which ensures continuous operation even in the event of a power failure. This helps to maintain uninterrupted internet connectivity and prevents data loss or downtime.
    5. RAID Data Protection: The device supports RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and protection against disk failures. By storing data across multiple disks, the NAS ensures that even if one disk fails, the data remains accessible and intact, ensuring reliability and data integrity.
    6. Quality of Service (QoS): The NAS Idis DR-2308P implements QoS technology, which prioritizes network traffic and ensures that critical applications and services receive sufficient bandwidth and resources. This helps to maintain a stable and reliable internet connection, especially in environments with high network traffic or multiple users.

    Overall, the NAS Idis DR-2308P combines various security and reliability features to ensure secure and uninterrupted internet connectivity for users, protecting their data and providing a dependable network environment.

  • Can you provide examples of specific industries or use cases where the NAS Idis DR-2308P has been successfully deployed for internet access purposes?

    The NAS Idis DR-2308P is a network-attached storage (NAS) device primarily designed for storing and managing data. It is not specifically designed for internet access purposes. However, it can be integrated into various industries and use cases where data storage and management are crucial. Here are a few examples:

    1. Small to medium-sized businesses (SMBs): The NAS Idis DR-2308P can be deployed in SMBs to store and manage critical business data, such as documents, customer information, and backups. It provides a centralized storage solution that enables easy access and sharing of data among employees.
    2. Video Surveillance: The NAS Idis DR-2308P can be used in conjunction with IP cameras for video surveillance purposes. It can store and manage high-definition video footage from multiple cameras, allowing for easy retrieval and analysis of recorded data.
    3. Media and Entertainment: The NAS Idis DR-2308P can be utilized in the media and entertainment industry to store and manage large media files, such as videos, audio recordings, and images. It provides a reliable and scalable storage solution for media production companies, allowing easy access and sharing of media assets.
    4. Education Institutions: The NAS Idis DR-2308P can be deployed in schools, colleges, and universities to store and manage educational resources, student records, and research data. It enables easy collaboration among faculty members and students while ensuring data security and accessibility.
    5. Healthcare: The NAS Idis DR-2308P can be used in healthcare facilities to store and manage patient records, medical images, and other healthcare-related data. It provides a secure and centralized storage solution that ensures quick access to critical patient information when needed.

    Remember, while the NAS Idis DR-2308P can be integrated into these industries and use cases, it is primarily a storage device and not designed specifically for internet access purposes.

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