How to recover data from Idis DR-6216PS-S NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis DR-6216PS-S

Idis DR-6216PS-S NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DR-6216PS-S.

How to recover data from NAS Idis DR-6216PS-S

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can implementing user quotas or permissions help prevent accidental data loss on NAS Idis DR-6216PS-S devices?

Yes, implementing user quotas or permissions can help prevent accidental data loss on NAS Idis DR-6216PS-S devices. User quotas allow administrators to set limits on the amount of storage space each user can consume on the NAS device. By setting appropriate quotas, administrators can prevent users from filling up the storage with unnecessary data, which can lead to accidental data loss due to lack of available storage.

Additionally, setting up proper user permissions can help prevent accidental data loss. User permissions allow administrators to control which users have access to specific files and folders on the NAS device. By assigning read-only or restricted access permissions to certain users, administrators can prevent accidental deletion or modification of critical data.

By combining user quotas and permissions, administrators can enforce storage limits and control access to data, reducing the risk of accidental data loss on NAS devices like Idis DR-6216PS-S.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DR-6216PS-S can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis DR-6216PS-S. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

DR-6216PS-S has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis DR-6216PS-S network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-6216PS-S, feel free to leave a comment!
  • Nathanael Roope
    Nathanael Roope 26.08.2023 10:53 #
    Can data recovery from a NAS Idis DR-6216PS-S device be done if the device is showing signs of hardware failure?
    • Hetman Software
      Hetman Software 26.08.2023 12:00 #

      Data recovery from a NAS device with hardware failure can be challenging and may require professional assistance. If the hardware of the NAS device is failing, it may not be possible to access the data directly from the device itself. However, there are a few potential options to consider:

      1. Contact the manufacturer or a professional data recovery service: They may have specialized tools and expertise to recover data from a failing NAS device. They can assess the situation and provide guidance on the best course of action.
      2. Attempt to repair the hardware: If you have technical knowledge and experience, you may try to repair or replace the faulty hardware components yourself. This could involve replacing failed drives, power supplies, or other components. However, this approach requires expertise and should only be attempted if you are comfortable with it.
      3. Use data recovery software: If the hardware failure is limited to specific components, such as hard drives, you may be able to remove the drives from the NAS device and connect them to a computer using a SATA/USB adapter. Data recovery software can then be used to scan and recover the data from the drives. However, this method may not be applicable if the NAS device has complex RAID configurations or encryption.

      It is important to note that attempting any of these options may carry risks, and there is no guarantee of successful data recovery. It is recommended to consult with professionals or experts in data recovery to maximize the chances of retrieving your data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities of the NAS Idis DR-6216PS-S web interface?

    The NAS Idis DR-6216PS-S web interface offers several key features and functionalities, including:

    1. Live View: Users can view the live video feed from connected cameras in real-time. The interface supports multiple camera views, allowing users to monitor multiple areas simultaneously.
    2. Playback: Users can access recorded video footage and playback specific events or timeframes. The interface offers various playback controls such as fast forward, rewind, and frame-by-frame viewing.
    3. PTZ Control: The web interface allows users to control pan-tilt-zoom (PTZ) cameras remotely. Users can adjust the camera's direction, zoom in or out, and focus on specific areas of interest.
    4. Event Management: The interface provides event management capabilities, allowing users to configure motion detection and other event triggers. Users can set up notifications or alarms for specific events, ensuring they are promptly alerted to any potential incidents.
    5. User Management: The web interface allows administrators to manage user accounts and access levels. Different users can be assigned different permissions and restrictions, ensuring secure access to the system.
    6. System Configuration: Users can configure various system settings through the web interface. This includes network settings, camera configurations, storage management, and other system-related parameters.
    7. Mobile Access: The web interface is designed to be mobile-friendly, allowing users to access and control the system from their smartphones or tablets. This provides flexibility and convenience in monitoring and managing the surveillance system remotely.
    8. Multi-language Support: The interface supports multiple languages, allowing users from different regions to use the system in their preferred language.
    9. System Health Monitoring: The interface provides system health monitoring features, allowing users to check the status of the NAS, cameras, and other connected devices. This includes monitoring storage usage, network connectivity, and system performance.
    10. Backup and Export: Users can backup and export video footage from the NAS to external storage devices or network locations. This ensures important video evidence is securely stored and easily accessible when needed.

    Overall, the NAS Idis DR-6216PS-S web interface offers a comprehensive set of features and functionalities for efficient surveillance system management and monitoring.

  • How can the web interface of NAS Idis DR-6216PS-S be accessed and what are the login credentials required?

    To access the web interface of the NAS Idis DR-6216PS-S, follow these steps:

    1. Connect the NAS device to your network using an Ethernet cable.
    2. Ensure that the NAS device and your computer are on the same network.
    3. Open a web browser on your computer.
    4. Enter the IP address of the NAS device in the address bar of the web browser. The IP address can be obtained from the network settings of the NAS device or through a network scanning tool.
    5. Press Enter or Return to load the web interface.

    As for the login credentials, the default username and password for the NAS Idis DR-6216PS-S are as follows:

    Username: admin

    Password: admin

    It is recommended to change the default password for security reasons after accessing the web interface.

  • Can the web interface of NAS Idis DR-6216PS-S be customized or personalized according to user preferences? If yes, what are the available customization options?

    The web interface of the NAS Idis DR-6216PS-S can be customized and personalized according to user preferences. Some of the available customization options may include:

    1. Dashboard Layout: Users can customize the layout of the dashboard by rearranging and resizing various widgets or panels to display the desired information prominently.
    2. Widget Configuration: Users can choose which widgets or panels to display on the dashboard and configure them to show specific information such as live video feeds, system status, or event logs.
    3. User Permissions: The web interface allows administrators to customize user permissions and access levels. This enables different users to have different levels of access and privileges based on their roles or responsibilities.
    4. Alert and Notification Settings: Users can personalize the alert and notification settings to receive specific types of notifications, such as motion detection alerts or system health warnings, via email or other communication methods.
    5. Language and Localization: The web interface may offer language customization options, allowing users to select their preferred language for the interface.
    6. System Preferences: Users can customize various system preferences such as date/time formats, time zones, and display settings to match their preferences.

    It's important to note that the exact customization options may vary depending on the specific firmware version and features provided by the NAS Idis DR-6216PS-S.

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