How to recover data from Idis DR-6316PS-A NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis DR-6316PS-A

Idis DR-6316PS-A NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DR-6316PS-A.

How to recover data from NAS Idis DR-6316PS-A

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What are the risks of data loss due to firmware or software malfunctions in NAS Idis DR-6316PS-A devices?

There are several potential risks of data loss due to firmware or software malfunctions in NAS Idis DR-6316PS-A devices:

  1. Corrupted or inaccessible data: A firmware or software malfunction can lead to data corruption or make the data inaccessible. This can result in the loss of important files, documents, or other data stored on the device.
  2. System instability: Malfunctioning firmware or software can cause the NAS device to become unstable, leading to frequent crashes or system failures. This can disrupt normal operations and potentially result in data loss if data is being written or transferred at the time of the malfunction.
  3. Data integrity issues: If the firmware or software malfunctions during data transfer or writing processes, it can result in incomplete or partially written data. This can lead to data integrity issues, making the affected files unusable or corrupted.
  4. Data deletion or formatting: In some cases, a firmware or software malfunction can cause unintentional data deletion or formatting of the storage drives. This can result in the complete loss of data if proper backups are not in place.
  5. Difficulty in data recovery: If data loss occurs due to firmware or software malfunctions, the process of data recovery can become more challenging. Depending on the severity of the malfunction, it may require specialized expertise and tools to recover the lost data.

To mitigate these risks, it is important to regularly update the firmware and software of the NAS device to the latest versions provided by the manufacturer. Additionally, implementing a robust backup strategy, including offsite backups, can help minimize the impact of data loss in case of a malfunction.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DR-6316PS-A can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis DR-6316PS-A. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Idis

How to recover data from a Idis

DR-6316PS-A has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis DR-6316PS-A network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-6316PS-A, feel free to leave a comment!
  • Bramwell Hather
    Bramwell Hather 27.08.2023 06:57 #
    Is it possible to recover data from a NAS Idis DR-6316PS-A device if the device is experiencing firmware update or installation problems?
    • Hetman Software
      Hetman Software 27.08.2023 07:00 #

      It is possible to recover data from a NAS (Network Attached Storage) device like the Idis DR-6316PS-A, even if it is experiencing firmware update or installation problems. However, the process may vary depending on the specific issue and the capabilities of the device.

      Here are a few steps you can try to recover the data:

      1. Contact the manufacturer or technical support: If the device is under warranty or you have access to technical support, it is recommended to contact them first. They may provide guidance or solutions specific to your device.
      2. Power cycle the device: Disconnect the power source, wait for a few minutes, and then reconnect it. This simple step can sometimes resolve firmware or installation issues.
      3. Access the NAS through a different method: If the firmware update or installation problem is preventing you from accessing the NAS through the usual methods, try alternative methods. For example, if you usually access it through a network connection, try connecting a monitor and keyboard directly to the device to see if you can access its interface.
      4. Factory reset: If all else fails and you have exhausted other options, you may need to perform a factory reset. This will restore the device to its original settings, but it will also erase all data stored on the NAS. Make sure to back up your data before attempting a factory reset.
      5. Data recovery services: If the above steps do not work or you are not comfortable performing them, you can consider professional data recovery services. These services specialize in recovering data from various storage devices, including NAS devices. They have specialized tools and techniques to recover data even from devices with firmware or installation problems.

      Remember to always consult the manufacturer's documentation or seek professional help if you are unsure about any steps involved in recovering data from your NAS device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Idis DR-6316PS-A enhance the functionality of a smart home system?

    The NAS Idis DR-6316PS-A is a Network Attached Storage (NAS) device designed to enhance the functionality of a smart home system in several ways:

    1. Centralized Storage: The NAS provides a centralized storage solution for all the data generated by various smart home devices. It allows users to store and access their data from a single location, making it easier to manage and organize the information.
    2. Data Backup and Recovery: The NAS offers data backup and recovery capabilities, ensuring that all the smart home system data is securely backed up. In case of any data loss or system failure, users can easily restore their data from the NAS, preventing any permanent loss of information.
    3. Remote Access: With the NAS, users can remotely access their smart home system data from anywhere using an internet connection. This enables users to monitor and control their smart devices, view surveillance footage, or access any other data stored on the NAS, even when they are away from home.
    4. Media Streaming: The NAS can act as a media server, allowing users to stream multimedia content, such as movies, music, or photos, to their smart home devices. This means users can enjoy their media files on different devices within their home network without the need for separate storage or streaming devices.
    5. Integration with Smart Home Applications: The NAS can integrate with various smart home applications and platforms, enhancing the overall functionality of the smart home system. It can provide seamless integration with popular smart home platforms, allowing users to control and manage their devices through a unified interface.
    6. Scalability and Expandability: The NAS offers scalability and expandability options, allowing users to increase storage capacity as their smart home system grows. Users can add additional hard drives or expand the NAS storage capacity to accommodate the increasing amount of data generated by their smart devices.

    Overall, the NAS Idis DR-6316PS-A enhances the functionality of a smart home system by providing centralized storage, data backup and recovery, remote access, media streaming, integration with smart home applications, and scalability options.

  • What are the key features and capabilities of the NAS Idis DR-6316PS-A that make it suitable for smart home applications?

    The NAS Idis DR-6316PS-A is a network-attached storage device designed for smart home applications. It offers several key features and capabilities that make it suitable for such applications:

    1. High storage capacity: The DR-6316PS-A comes with a large storage capacity, allowing it to store a significant amount of data from various smart home devices, such as security cameras, sensors, and smart appliances.
    2. Advanced video management: The NAS supports advanced video management capabilities, including video recording, playback, and remote access. This is crucial for monitoring and managing security cameras in a smart home environment.
    3. Intelligent video analytics: The device is equipped with intelligent video analytics capabilities, enabling it to analyze video footage in real-time. This can help detect and alert homeowners about potential security threats or unusual activities.
    4. Scalability: The NAS offers scalability options, allowing users to expand the storage capacity as their smart home network grows. This ensures that the device can accommodate the increasing amount of data generated by additional connected devices.
    5. Data protection and backup: The DR-6316PS-A provides data protection features, such as RAID configurations and data backup options. This helps safeguard the data collected from smart home devices and ensures its availability in case of hardware failures or data loss.
    6. Integration with smart home platforms: The NAS can integrate with various smart home platforms and protocols, such as ONVIF and RTSP. This allows seamless integration with other smart home devices and systems, enhancing the overall functionality and interoperability of the smart home network.
    7. Remote access and control: The device enables remote access and control, allowing homeowners to monitor and manage their smart home devices from anywhere using a mobile app or web interface. This feature provides convenience and peace of mind to homeowners, even when they are away from home.

    Overall, the key features and capabilities of the NAS Idis DR-6316PS-A, including its storage capacity, video management, analytics, scalability, data protection, integration, and remote access, make it a suitable solution for smart home applications.

  • How does the NAS Idis DR-6316PS-A ensure the security and privacy of data in a smart home system?

    The NAS Idis DR-6316PS-A, being a network-attached storage device, primarily focuses on providing secure storage and backup capabilities for data in a smart home system. While it does not directly handle the security and privacy aspects of the entire smart home system, it contributes to data protection in the following ways:

    1. Data Encryption: The NAS supports various encryption methods such as AES 256-bit, ensuring that data stored on the device remains encrypted and protected from unauthorized access.
    2. User Authentication: It offers robust user authentication mechanisms, including password protection and user access control lists. This prevents unauthorized individuals from accessing or modifying the data stored on the NAS.
    3. Network Security: The NAS supports secure network protocols such as SSL/TLS, SFTP, and SSH, which encrypt the communication between the device and other network devices. This helps prevent interception or tampering of data during transmission.
    4. RAID Protection: The NAS supports RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and protection against disk failures. This ensures that data remains accessible even if one or more disks fail.
    5. Backup and Disaster Recovery: The NAS facilitates regular backups of smart home system data, ensuring that in the event of data loss or system failure, the data can be easily restored. It also supports remote replication, allowing data to be backed up to an offsite location for additional protection.
    6. Access Control: The NAS provides granular access control features, allowing administrators to define user permissions and restrict access to specific folders or files. This ensures that only authorized individuals can access sensitive data.

    It is important to note that while the NAS Idis DR-6316PS-A provides secure storage for data, the overall security and privacy of a smart home system also depend on other components such as network security, device-level encryption, and secure communication protocols implemented within the smart home ecosystem.

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