How to Recover a NAS Idis DR-6332PS-SA RAID Array with Multiple Disk Damage

Has your NAS Idis DR-6332PS-SA suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Recover a NAS Idis DR-6332PS-SA RAID Array with Multiple Disk Damage

Idis DR-6332PS-SA NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an DR-6332PS-SA. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Recover a NAS Idis DR-6332PS-SA RAID Array with Multiple Disk Damage

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Idis often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific data recovery software or services impact the success rate of data retrieval from NAS Idis DR-6332PS-SA devices?

The success rate of data retrieval from NAS Idis DR-6332PS-SA devices can be influenced by the use of specific data recovery software or services. However, it is important to note that the success rate ultimately depends on various factors such as the severity of the data loss, the condition of the NAS device, and the expertise of the data recovery professionals.

Using specialized data recovery software designed for NAS devices can increase the chances of successful data retrieval. These software tools are specifically developed to handle the complexities of NAS systems and can often recover data from various storage configurations.

Similarly, employing professional data recovery services with experience in handling NAS devices can significantly impact the success rate. Data recovery experts have the necessary tools, knowledge, and resources to deal with complex data loss scenarios and can often recover data that might be deemed unrecoverable by regular software.

It is important to note that in severe cases of data loss, such as physical damage to the NAS device or multiple drive failures, the success rate may be lower, regardless of the software or service used. In such situations, professional data recovery services with cleanroom facilities and specialized hardware may be required to maximize the chances of successful data retrieval.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS DR-6332PS-SA can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Idis DR-6332PS-SA. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

DR-6332PS-SA has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Idis DR-6332PS-SA network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DR-6332PS-SA, feel free to leave a comment!
  • Dirk Tilney
    Dirk Tilney 27.08.2023 10:51 #
    Is it possible to recover data from a logically damaged NAS Idis DR-6332PS-SA device?
    • Hetman Software
      Hetman Software 27.08.2023 10:59 #

      Yes, it is possible to recover data from a logically damaged NAS (Network Attached Storage) device like the Idis DR-6332PS-SA. However, the success of data recovery depends on the extent of the damage and the specific circumstances.

      In case of logical damage, where the issue is with the file system or data structure rather than physical damage to the storage media, data recovery software or services can be used to recover the data. These tools can scan the storage device and attempt to rebuild the file system or retrieve the files directly.

      It is recommended to immediately stop using the device and consult a professional data recovery service for assistance. They have specialized tools and expertise to deal with such situations and have a higher chance of recovering your data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to remotely access files on the NAS Idis DR-6332PS-SA from a remote location?

    To remotely access files on the NAS Idis DR-6332PS-SA from a remote location, you can follow these steps:

    1. Ensure that the NAS is connected to the internet: Connect the NAS device to your network router using an Ethernet cable and make sure it has a stable internet connection.
    2. Configure port forwarding: Access your router's settings and set up port forwarding to allow external access to the NAS. Typically, you need to forward ports 80 (HTTP) and 443 (HTTPS) to the local IP address of the NAS.
    3. Obtain the public IP address: Determine the public IP address of your network. You can use websites like whatismyip.com to find this information.
    4. Enable remote access on the NAS: Access the NAS administration interface by entering its local IP address in a web browser. Login using your credentials and enable remote access. This may involve configuring settings like DDNS (Dynamic DNS) or setting up a VPN (Virtual Private Network) connection.
    5. Set up remote access software: Install remote access software on your computer or mobile device. Some popular options include TeamViewer, AnyDesk, or Chrome Remote Desktop. Follow the instructions provided by the software to set up a remote connection.
    6. Connect to the NAS remotely: Launch the remote access software and enter the public IP address of your network. If you have set up DDNS, you can use the assigned domain name instead. Enter any required login credentials to establish the remote connection.
    7. Access files on the NAS: Once the remote connection is established, you should be able to browse and access the files on the NAS as if you were physically connected to it. Use the file explorer or NAS management interface provided by the remote access software to manage the files.

    Note: The specific steps may vary depending on the NAS model and the remote access software you choose. It is recommended to refer to the NAS manufacturer's documentation and the software's user guide for detailed instructions.

  • What are the security considerations and precautions to take when accessing files on the NAS Idis DR-6332PS-SA from a remote location?

    When accessing files on the NAS Idis DR-6332PS-SA from a remote location, there are several security considerations and precautions to take:

    1. Secure Remote Access: Ensure that the remote access method to the NAS is secure, such as using a VPN (Virtual Private Network) to establish an encrypted connection between the remote location and the NAS.
    2. Strong Authentication: Implement strong authentication mechanisms, such as using complex passwords or two-factor authentication (2FA), to prevent unauthorized access to the NAS.
    3. Firewall Configuration: Configure the firewall on the NAS to only allow remote access from trusted IP addresses or networks. This helps to restrict access to the NAS and prevent unauthorized access attempts.
    4. Regular Firmware Updates: Keep the firmware of the NAS up to date with the latest security patches and updates provided by the manufacturer. This helps to address any known vulnerabilities and ensure the NAS is secure.
    5. Data Encryption: Enable data encryption on the NAS to protect the files stored on it. This ensures that even if the data is intercepted during remote access, it remains encrypted and unreadable to unauthorized individuals.
    6. User Access Controls: Implement proper user access controls on the NAS, granting access privileges only to authorized users. This helps to prevent unauthorized individuals from accessing sensitive files.
    7. Regular Backups: Regularly backup the files stored on the NAS to a separate location or cloud storage. This ensures that even if the NAS is compromised or files are accidentally deleted, there is a backup available.
    8. Monitoring and Logging: Enable logging and monitoring features on the NAS to track and identify any suspicious activity or unauthorized access attempts. Regularly review the logs to detect and respond to any security incidents.
    9. Physical Security: Ensure that the physical location of the NAS is secure, with restricted access to authorized personnel only. This helps to prevent physical theft or tampering with the NAS.
    10. Educate Users: Provide proper training and education to users accessing the NAS remotely, emphasizing the importance of security practices, such as not sharing login credentials, avoiding accessing the NAS from unsecured networks, and being cautious of phishing attempts.

    By following these security considerations and precautions, you can enhance the security of accessing files on the NAS Idis DR-6332PS-SA from a remote location.

  • Are there any specific software or applications required to access files on the NAS Idis DR-6332PS-SA from a remote location, and how can they be set up?

    To access files on the NAS Idis DR-6332PS-SA from a remote location, you will need to set up and configure a few software and applications. Here's a general guide on how to do it:

    1. Dynamic DNS (DDNS): Set up a DDNS service on your router or NAS device. This will assign a domain name to your NAS, allowing you to access it using a fixed URL even if your IP address changes.
    2. Port Forwarding: Configure port forwarding on your router to allow external access to the NAS. Typically, you need to forward ports 80 (HTTP) and 443 (HTTPS) for web access, and additional ports for specific services like FTP or SSH.
    3. VPN (Virtual Private Network): Consider setting up a VPN for secure remote access. This will encrypt your connection and provide a secure tunnel to access your NAS.
    4. NAS Software: Install the NAS management software provided by Idis for your specific model (DR-6332PS-SA). This software usually includes a web interface or desktop application to manage and access files on the NAS.
    5. Remote Access Configuration: Within the NAS management software, configure remote access settings. This typically involves enabling remote access, setting up user accounts with appropriate permissions, and configuring access rules (firewall settings) to allow connections from outside your local network.
    6. Mobile Apps: If available, download and install mobile apps provided by Idis for your NAS model. These apps will allow you to access files on your NAS using your smartphone or tablet.
    7. Accessing Files: Once the setup is complete, you can access files on the NAS remotely by entering the DDNS URL or the public IP address of your network, followed by the appropriate port number (if not using the default HTTP/HTTPS ports). Use the provided username and password to log in and access your files.

    Note: The exact setup process may vary depending on the specific NAS model and software provided by Idis. It's recommended to refer to the user manual or documentation provided by Idis for detailed instructions specific to your device.