How to recover data from Idis IR-1100 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis IR-1100

Idis IR-1100 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from IR-1100.

How to recover data from NAS Idis IR-1100

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can overheating or improper ventilation cause data loss on NAS Idis IR-1100 devices?

Yes, overheating or improper ventilation can potentially cause data loss on NAS (Network Attached Storage) devices such as the Idis IR-1100. NAS devices are designed to store and manage data, and they can generate heat during operation. If the device becomes too hot due to inadequate ventilation or excessive ambient temperature, it can lead to hardware malfunctions, including damage to the hard drives or other components. This can result in data loss or corruption. It is important to ensure proper cooling and ventilation for NAS devices to maintain their optimal performance and prevent potential data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS IR-1100 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis IR-1100. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

IR-1100 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis IR-1100 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS IR-1100, feel free to leave a comment!
  • Carlisle Richmond
    Carlisle Richmond 26.08.2023 06:43 #
    Is it possible to recover data from a NAS Idis IR-1100 device that has been affected by a controller card failure or interface problem?
    • Hetman Software
      Hetman Software 26.08.2023 07:00 #

      Yes, it is possible to recover data from a NAS device that has been affected by a controller card failure or interface problem. However, the process can be complex and may require professional data recovery services.

      In such cases, the first step is to diagnose the exact cause of the failure. If it is determined that the controller card or interface is the problem, it may be necessary to replace the faulty hardware component. Once the hardware issue is resolved, data recovery can be attempted.

      Data recovery from a NAS device typically involves connecting the affected hard drives to a working system or using specialized data recovery tools. The process may require expertise in RAID configurations, file systems, and data recovery techniques.

      It is important to note that attempting data recovery on your own without proper knowledge and tools can potentially cause further damage or data loss. Therefore, it is recommended to consult with a professional data recovery service that specializes in NAS devices to maximize the chances of successful data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the recommended methods for backing up data on the NAS Idis IR-1100?

    To back up data on the NAS Idis IR-1100, there are several recommended methods you can consider:

    1. Network Backup: Use the built-in network backup feature of the NAS to back up data to another network-attached storage device. This method allows you to schedule regular backups and easily restore data when needed.
    2. External Hard Drive Backup: Connect an external USB hard drive to the NAS and use the backup utility provided by the NAS to back up data to the external drive. This method provides a physical backup solution that you can easily store off-site for added security.
    3. Cloud Backup: Utilize cloud backup services like Amazon S3, Google Drive, or Dropbox to back up your data from the NAS. Many NAS devices offer built-in integration with popular cloud storage providers, allowing you to automate the backup process and ensure data redundancy.
    4. RAID Configuration: Set up a RAID (Redundant Array of Independent Disks) configuration on the NAS. RAID provides data redundancy by distributing data across multiple hard drives, so if one drive fails, the data remains intact. This method is more focused on protecting against hardware failures rather than accidental file deletion or data corruption.
    5. Snapshot Backup: Some NAS devices, including the Idis IR-1100, offer snapshot functionality. Snapshots capture the state of the data at a specific point in time, allowing you to restore files or folders to a previous version. This feature can be useful when dealing with accidental file modifications or deletions.

    Remember to regularly test your backup and ensure that the backup process is running smoothly. Additionally, it's advisable to keep multiple copies of your backups, including at least one off-site backup, to protect against unforeseen circumstances like theft, fire, or natural disasters.

  • How can I ensure the reliability and security of my data backups on the NAS Idis IR-1100?

    To ensure the reliability and security of your data backups on the NAS Idis IR-1100, you can follow these best practices:

    1. Redundancy: Implement a RAID (Redundant Array of Independent Disks) configuration on your NAS system. RAID provides data redundancy by distributing data across multiple drives, allowing for data recovery in case of disk failure.
    2. Regular backups: Set up a backup schedule to automatically back up your data at regular intervals. This ensures that your data is always up to date and minimizes the risk of data loss.
    3. Off-site backups: Store a copy of your backups off-site, preferably in a different physical location. This protects your data from events like theft, fire, or natural disasters that could damage both the NAS and the backups.
    4. Encryption: Enable encryption on your NAS to protect the data stored on it. This ensures that even if someone gains unauthorized access to your NAS or backups, they won't be able to read the data without the encryption key.
    5. Access control: Implement strong user authentication and access control measures. Set up individual user accounts with strong passwords and limit access privileges to only those who need it. This reduces the risk of unauthorized access to your data.
    6. Firmware updates: Regularly update the firmware of your NAS to ensure it has the latest security patches and bug fixes. Manufacturers often release updates to address vulnerabilities and improve overall security.
    7. Network security: Secure your network to prevent unauthorized access to your NAS. Use strong Wi-Fi passwords, enable network encryption (e.g., WPA2), and consider using a firewall to restrict access to your NAS from external networks.
    8. Monitor and audit: Regularly monitor your NAS for any suspicious activity or unauthorized access attempts. Enable logging and auditing features to keep track of who accessed the NAS and when.
    9. Physical security: Ensure the physical security of your NAS device by placing it in a locked room or cabinet. Restrict physical access to authorized personnel only.
    10. Test and verify backups: Periodically test your backups to ensure they are working correctly and can be restored successfully. It is essential to verify the integrity and completeness of your backups to avoid any surprises during data restoration.

    By following these practices, you can enhance the reliability and security of your data backups on the NAS Idis IR-1100.

  • Are there any specific software or tools that are compatible with the NAS Idis IR-1100 for automating data backup processes?

    Yes, the Idis IR-1100 NAS supports various software and tools for automating data backup processes. Some compatible options include:

    1. IDIS Solution Suite: This is the official software provided by IDIS for managing and backing up data on their NAS devices.
    2. Acronis True Image: A popular backup software that supports NAS devices, including the Idis IR-1100. It provides comprehensive backup and recovery features.
    3. Veeam Backup & Replication: Another widely used backup and recovery software that supports NAS devices. It offers advanced features like deduplication, replication, and instant VM recovery.
    4. Synology DiskStation Manager (DSM): Although the Idis IR-1100 is not a Synology NAS, it is based on Synology's DSM operating system. As a result, some Synology backup tools, such as Hyper Backup, may also be compatible.
    5. QNAP QTS: Similar to Synology, QNAP's QTS operating system is widely used in NAS devices. Some QNAP backup tools, like Hybrid Backup Sync, may work with the Idis IR-1100.

    It's important to check the compatibility of these software and tools with the specific model and firmware version of the Idis IR-1100 NAS before implementing them for automated data backup processes.

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