How to recover data from Idis IR-300 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis IR-300

Idis IR-300 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from IR-300.

How to recover data from NAS Idis IR-300

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any compatibility issues that can result in data loss for NAS Idis IR-300 devices?

There is limited information available specifically regarding compatibility issues and data loss for the NAS Idis IR-300 devices. However, it is important to note that compatibility issues can potentially lead to data loss in any network-attached storage (NAS) device.

Some possible compatibility issues that can result in data loss include:

  1. Incompatibility with the operating system: If the NAS device is not compatible with the operating system of the connected devices, it may lead to difficulties in accessing or transferring data, potentially resulting in data loss.
  2. Network compatibility: If the NAS device is not compatible with the network infrastructure or protocols being used, it may cause connectivity issues, leading to data loss.
  3. Firmware or software compatibility: If the firmware or software of the NAS device is not up to date or incompatible with other devices on the network, it can result in data loss or corruption.

To mitigate the risk of data loss due to compatibility issues, it is recommended to ensure that the NAS device is compatible with the operating systems, network infrastructure, and protocols being used. Regularly updating the firmware and software of the NAS device can also help address any compatibility issues and improve overall performance and data reliability. Additionally, it is advisable to maintain proper backups of important data to minimize the impact of any potential data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS IR-300 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis IR-300. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

IR-300 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis IR-300 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS IR-300, feel free to leave a comment!
  • Rowland Bluck
    Rowland Bluck 27.08.2023 00:47 #
    Are there any specific recovery methods for NAS Idis IR-300 devices with striped or mirrored data configurations?
    • Hetman Software
      Hetman Software 27.08.2023 01:00 #

      Yes, there are specific recovery methods for NAS Idis IR-300 devices with striped or mirrored data configurations. Here are some common methods:

      Striped Data Configuration:

      • If one drive fails in a striped (RAID 0) configuration, it can lead to data loss. In such cases, data recovery becomes more challenging as the data is spread across multiple drives without redundancy. Professional data recovery services may be required to recover the data from the remaining drives.

      Mirrored Data Configuration:

      • In a mirrored (RAID 1) configuration, where data is duplicated across multiple drives, if one drive fails, the other drive can still be used to retrieve the data. Simply replacing the failed drive with a new one will rebuild the mirrored configuration automatically.
      • If both drives fail simultaneously or if there are issues with the NAS device itself, professional data recovery services may be needed. They can attempt to recover the data from the failed drives using specialized techniques and equipment.

      It's important to note that for any data recovery scenarios, it is advisable to contact the manufacturer's support or consult with professional data recovery services who specialize in NAS devices to ensure the best chance of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect an IP camera, specifically the Idis IR-300, to a NAS (Network Attached Storage) device?

    To connect an IP camera, such as the Idis IR-300, to a NAS device, you can follow these necessary steps:

    1. Verify compatibility: Ensure that your NAS device supports IP camera integration. Check the manufacturer's documentation or website for compatibility information.
    2. Connect the IP camera to your network: Use an Ethernet cable to connect the IP camera to your local network. Ensure that the camera has a valid IP address on your network.
    3. Access the IP camera's web interface: Open a web browser on a computer connected to the same network and enter the IP address of the camera. Log in to the camera's web interface using the provided credentials.
    4. Configure the IP camera: Within the camera's web interface, navigate to the settings or configuration section. Look for the "Storage" or "Recording" options.
    5. Set up NAS storage: In the camera's storage settings, select the NAS option. Enter the required information, such as the NAS IP address, username, password, and shared folder name.
    6. Test the connection: Save the settings and test the connection between the IP camera and the NAS device. The camera should attempt to establish a connection and start storing video footage on the NAS.
    7. Verify recording on the NAS: Access the NAS device's web interface or file explorer to ensure that the IP camera is recording and saving video footage to the designated folder.
    8. Configure recording settings: If desired, adjust the recording settings on the IP camera, such as resolution, frame rate, motion detection, or scheduled recording, to suit your requirements.

    Note: The specific steps may vary depending on the IP camera model and NAS device used. It is recommended to refer to the user manuals or online documentation provided by the manufacturers for detailed instructions.

  • What are the potential benefits of connecting an IP camera to a NAS, such as the Idis IR-300? How does it enhance surveillance and storage capabilities?

    Connecting an IP camera to a NAS (Network Attached Storage) like the Idis IR-300 can offer several benefits and enhance surveillance and storage capabilities. Here are some potential advantages:

    1. Increased storage capacity: NAS devices typically provide large storage capacities, allowing you to store a significant amount of video footage from the IP camera. This eliminates the need for relying solely on the camera's internal storage or memory cards, which may have limited capacity.
    2. Centralized storage: With a NAS, you can centralize the storage of video footage from multiple IP cameras in a single location. This makes it easier to manage and access the recorded videos, as all the footage is stored in one place.
    3. Scalability: NAS devices often offer scalability options, allowing you to add more storage capacity as your surveillance needs grow. This ensures that you have sufficient space to store video footage over an extended period without the need for frequent manual backups or clearing up space.
    4. Redundancy and data protection: Many NAS devices support RAID (Redundant Array of Independent Disks) configurations, which provide data redundancy and protection against disk failures. This means that even if one or more hard drives fail, your recorded footage remains safe and accessible.
    5. Remote access and monitoring: By connecting an IP camera to a NAS, you can access and monitor the recorded footage remotely from any device with an internet connection. This allows for convenient surveillance management and monitoring, even when you are away from the physical location.
    6. Advanced features: Some NAS devices offer advanced features like motion detection, event-based recording, and intelligent video analytics. These features can enhance the surveillance capabilities of the IP camera by providing more refined recording options and automated alerts for specific events.
    7. Longer retention periods: The increased storage capacity of a NAS enables longer retention periods for recorded footage. This can be particularly useful in scenarios where you need to maintain video archives for compliance or legal purposes.

    Overall, connecting an IP camera to a NAS enhances surveillance and storage capabilities by providing centralized, scalable, and secure storage, along with additional features for efficient video management and remote access.

  • Are there any specific compatibility requirements or considerations when connecting the Idis IR-300 IP camera to a NAS? Are there any recommended NAS models or brands that work well with this camera?

    The Idis IR-300 IP camera should be compatible with most Network Attached Storage (NAS) devices that support IP camera integration. However, it is important to consider a few requirements and factors when connecting the camera to a NAS:

    1. NAS Compatibility: Ensure that the NAS device supports IP camera integration and recording. Most NAS manufacturers provide a list of compatible IP cameras on their websites. Check if the Idis IR-300 is listed as compatible with the NAS model you are considering.
    2. NAS Specifications: Verify that the NAS has sufficient processing power, memory, and storage capacity to handle the camera's streaming and recording requirements. The specifications of the NAS should meet or exceed the recommended requirements provided by the camera manufacturer.
    3. Network Bandwidth: Consider the available network bandwidth to handle the camera's video stream. If multiple cameras will be connected to the NAS or if other network-intensive tasks are performed simultaneously, ensure that the NAS and network infrastructure can handle the increased load.
    4. NAS Configuration: Properly configure the NAS to receive and store video streams from the camera. This may involve setting up recording schedules, storage allocation, and user access permissions on the NAS.

    Regarding specific NAS models or brands, it is difficult to recommend a single model as the "best" for the Idis IR-300 camera, as compatibility and performance can vary based on individual requirements. Some popular NAS brands known for their compatibility with IP cameras include Synology, QNAP, and Western Digital. It is recommended to research and compare different models within these brands based on your specific needs and budget.

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