How to Resolve Faulty RAID Arrays in NAS Idis IR-300A Systems

Essential tips and tools for recovering a faulty RAID array from ⭐ NAS, ensuring minimal data loss.

How to Resolve Faulty RAID Arrays in NAS Idis IR-300A Systems

Idis IR-300A NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from IR-300A.

How to Resolve Faulty RAID Arrays in NAS Idis IR-300A Systems

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any data storage capacity limitations that can impact data loss risks for NAS Idis IR-300A devices?

Yes, there are data storage capacity limitations that can impact data loss risks for NAS Idis IR-300A devices. These limitations include:

  1. Physical storage capacity: The NAS device may have a maximum physical storage capacity, which is determined by the number and size of hard drives it can accommodate. If the storage capacity is exceeded, there is a risk of data loss as there may not be enough space to store new data.
  2. RAID configuration: NAS devices often use RAID (Redundant Array of Independent Disks) configurations to provide data redundancy and protection against drive failures. However, different RAID configurations have different limitations in terms of the number of drives that can fail without data loss. If the number of drive failures exceeds the RAID's tolerance, there is a risk of data loss.
  3. File system limitations: The file system used by the NAS device may have limitations on the maximum file size or the maximum number of files it can handle. If these limits are reached, there is a risk of data loss when trying to store new files.
  4. Backup capacity: NAS devices typically have backup mechanisms in place to protect against data loss. However, the backup capacity may be limited, and if the backup storage is full or not properly configured, there is a risk of data loss if a failure occurs.

It is important to carefully manage the storage capacity, regularly monitor the health of the drives, and ensure proper backup and redundancy measures are in place to minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS IR-300A can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis IR-300A. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

IR-300A has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis IR-300A network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS IR-300A, feel free to leave a comment!
  • Jordan Pertwee
    Jordan Pertwee 26.08.2023 05:38 #
    What are the steps involved in data recovery from NAS Idis IR-300A?
    • Hetman Software
      Hetman Software 26.08.2023 06:59 #

      The steps involved in data recovery from NAS Idis IR-300A are as follows:

      1. Disconnect the NAS: Ensure that the NAS device is disconnected from the power source to prevent any further damage or data loss.
      2. Identify the storage medium: Determine the type of storage medium used in the NAS device. The Idis IR-300A NAS typically uses hard drives for data storage.
      3. Prepare the recovery environment: Set up a suitable environment for data recovery, such as a clean room or dust-free area, to prevent further damage to the storage medium.
      4. Remove the hard drives: Open the NAS device and carefully remove the hard drives. Handle the drives with care to avoid any physical damage.
      5. Connect the drives to a recovery system: Connect the hard drives to a data recovery system or a computer with data recovery software. Ensure that the drives are properly connected and recognized by the system.
      6. Perform data recovery: Use professional data recovery software to scan the connected drives and recover the lost or deleted data. Follow the instructions provided by the software to initiate the recovery process.
      7. Select and recover the desired data: Once the scanning process is complete, the software will display a list of recoverable files and folders. Select the desired data and initiate the recovery process. It is recommended to recover the data to a separate storage device to avoid overwriting any existing data.
      8. Verify the recovered data: After the recovery process is complete, verify the integrity of the recovered data by opening and accessing the files. Ensure that the recovered data is complete and usable.
      9. Backup the recovered data: Once the data recovery is successful and verified, create a backup of the recovered data to prevent any future data loss or damage.
      10. Reassemble the NAS device: After the data recovery is complete, reassemble the NAS device by reinstalling the hard drives and ensuring all connections are secure.

      Note: It is important to note that data recovery from a NAS device can be a complex and delicate process. If you are not familiar with data recovery procedures or lack the necessary expertise, it is recommended to seek professional assistance from a data recovery service provider.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Idis IR-300A that make it suitable for use as an email server?

    The NAS Idis IR-300A is not specifically designed or marketed as an email server. It is a network-attached storage (NAS) device that focuses on providing storage and data management capabilities. However, it may still be possible to use it as an email server, depending on the specific requirements and configurations.

    Here are some key features and capabilities of the NAS Idis IR-300A that might make it suitable for basic email server functionality:

    1. Storage Capacity: The NAS offers various storage capacities, allowing you to store a significant amount of email data and attachments.
    2. Data Redundancy: The device typically supports RAID configurations, ensuring data redundancy and protection against drive failures.
    3. Network Connectivity: The NAS provides Ethernet connectivity, allowing it to be connected to your network infrastructure.
    4. File Sharing: It supports file sharing protocols like SMB/CIFS, FTP, and NFS, which can be useful for sharing email data across different devices and clients.
    5. Security: The device may offer security features like user access control, encryption, and firewall capabilities to protect the stored email data.
    6. Backup and Recovery: The NAS typically includes backup and recovery features, allowing you to create regular backups of your email data to prevent loss.
    7. Scalability: Depending on the specific model, the NAS may support expansion units, enabling you to increase storage capacity as your email server requirements grow.

    However, it's important to note that using a NAS device as an email server may require additional software and configurations to function properly. It's recommended to consult with IT professionals or refer to the manufacturer's documentation for specific guidance on setting up an email server on the NAS Idis IR-300A.

  • How does the NAS Idis IR-300A ensure the security and privacy of email communications?

    The NAS Idis IR-300A is a network-attached storage device that does not directly provide security and privacy features for email communications. However, it can be used as a storage solution for email servers or as part of a larger network security infrastructure to enhance email security and privacy.

    Here are a few ways the NAS Idis IR-300A can contribute to securing email communications:

    1. Data Encryption: The NAS Idis IR-300A supports various encryption protocols, such as SSL/TLS, which can be used to encrypt email traffic between the email server and clients. This ensures that the content of the emails remains confidential and protected from unauthorized access.
    2. Backup and Recovery: The NAS Idis IR-300A allows for regular backup and recovery of email data. By regularly backing up emails, organizations can ensure that even if there is a security breach or data loss, they can restore the emails and maintain business continuity.
    3. Access Control: The NAS Idis IR-300A provides robust access control mechanisms, such as user authentication and authorization. By managing user access to the NAS device and the email server, organizations can prevent unauthorized individuals from accessing sensitive email data.
    4. Antivirus and Anti-spam: The NAS Idis IR-300A may offer built-in antivirus and anti-spam features. These features can scan incoming and outgoing emails for malware, viruses, and spam, reducing the risk of email-based security threats.

    It's important to note that while the NAS Idis IR-300A can contribute to email security, it is not a standalone solution. Organizations should implement additional security measures, such as email encryption, strong password policies, and regular security updates, to ensure comprehensive security and privacy for email communications.

  • Can the NAS Idis IR-300A be easily integrated with existing email clients and protocols, such as Microsoft Outlook or IMAP/POP3?

    The NAS Idis IR-300A is a network-attached storage device designed for data storage and backup purposes. It does not directly integrate with email clients or protocols like Microsoft Outlook or IMAP/POP3.

    However, if you are looking to access and manage your email data through the NAS device, you can set up email client applications on your computer or mobile devices to connect to your email server. The NAS can act as a storage location for email backups or archives, but it does not have built-in email client functionality.

    To integrate your existing email client with the NAS, you would typically configure your email client to store backups or archives on the NAS storage. This can be done by specifying the NAS as the storage location for email data within the email client's settings. The specific steps may vary depending on the email client you are using.

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