How to recover data from Idis IR-310D NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Idis IR-310D

Idis IR-310D NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from IR-310D.

How to recover data from NAS Idis IR-310D

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Idis also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any preventive measures to minimize the risk of data loss on NAS Idis IR-310D devices?

Yes, there are several preventive measures you can take to minimize the risk of data loss on NAS Idis IR-310D devices:

  1. Regular Backup: Implement a regular backup strategy to ensure that all important data is backed up on a separate storage device or cloud storage. This will help you recover data in case of any data loss.
  2. RAID Configuration: Configure your NAS device in a RAID (Redundant Array of Independent Disks) configuration. RAID provides redundancy by distributing data across multiple disks, so if one disk fails, the data can be recovered from the other disks in the array.
  3. Uninterruptible Power Supply (UPS): Connect your NAS device to an uninterruptible power supply to protect it from power outages or surges. Sudden power loss can lead to data corruption or loss.
  4. Firmware Updates: Keep the firmware of your NAS device up to date. Manufacturers often release firmware updates that address security vulnerabilities and improve the overall performance and stability of the device.
  5. Access Control: Implement strong access controls and user authentication mechanisms to prevent unauthorized access to your NAS device. Use strong passwords and consider enabling features like two-factor authentication.
  6. Network Security: Secure your network by using firewalls, intrusion detection systems, and other security measures to prevent unauthorized access to your NAS device from external sources.
  7. Physical Security: Protect your NAS device physically by keeping it in a secure location with restricted access. This will prevent theft or unauthorized physical tampering.
  8. Regular Maintenance: Perform regular maintenance tasks such as checking the health of your hard drives, monitoring system logs for any errors or warnings, and addressing any issues promptly.

By implementing these preventive measures, you can significantly reduce the risk of data loss on NAS Idis IR-310D devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS IR-310D can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Idis IR-310D. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Idis

How to recover data from a Idis

IR-310D has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Idis IR-310D network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS IR-310D, feel free to leave a comment!
  • Ernie Bowell
    Ernie Bowell 26.08.2023 08:49 #
    Can data recovery from a NAS Idis IR-310D device be done if the device is not powering on?
    • Hetman Software
      Hetman Software 26.08.2023 08:59 #

      If the NAS device is not powering on, data recovery may still be possible, but it would require professional assistance from a data recovery service. These services have specialized tools and techniques to recover data from non-functioning devices.

      Here are some steps you can try before seeking professional help:

      1. Check the power supply: Ensure that the power supply is functioning correctly. Try using a different power cable or adapter to rule out any issues with the power source.
      2. Verify connections: Make sure all cables and connections are secure. Sometimes loose connections can prevent the device from powering on.
      3. Test the device on a different power outlet: Plug the device into a different power outlet to eliminate the possibility of a faulty outlet causing the issue.
      4. Try a different power source: If possible, try connecting the device to a different power source, such as a different power strip or UPS (Uninterruptible Power Supply).

      If none of these steps work and the device still does not power on, it is recommended to contact a professional data recovery service. They have the expertise and specialized equipment to diagnose and recover data from non-functioning NAS devices. Keep in mind that professional data recovery services can be expensive, so it's important to weigh the value of the data against the cost of recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the recommended steps for setting up data backup on the NAS Idis IR-310D?

    To set up data backup on the NAS Idis IR-310D, you can follow these recommended steps:

    1. Connect the NAS: Ensure that the NAS is properly connected to your network and powered on.
    2. Access NAS settings: Open a web browser on a computer connected to the same network as the NAS and enter the NAS IP address in the address bar. This should take you to the NAS management interface.
    3. Login to the NAS: Enter your username and password to log in to the NAS management interface. If you haven't set up any credentials, consult the NAS documentation for the default login details.
    4. Configure storage: Set up the storage on the NAS by creating disk volumes or RAID arrays depending on your requirements. Refer to the NAS documentation for detailed instructions on storage configuration.
    5. Enable backup service: Locate the backup service settings in the NAS management interface. Enable the backup service if it's not already enabled.
    6. Choose backup destination: Select the location where you want to back up your data. This could be an external USB drive connected to the NAS or another network storage device.
    7. Configure backup settings: Specify the backup settings such as backup frequency, backup type (full or incremental), and retention period. These settings will depend on your backup strategy and the importance of your data.
    8. Select data to back up: Choose the files, folders, or entire volumes that you want to include in the backup. You can set up different backup tasks for different data sets if needed.
    9. Schedule backup: Set up a backup schedule that suits your needs. You can choose to run backups automatically at specific times or manually initiate backups whenever required.
    10. Monitor and verify backups: Once the backup is configured, monitor the backup logs or notifications provided by the NAS to ensure that backups are running successfully. Periodically verify the backup data to ensure its integrity.
    11. Test restore process: It is crucial to periodically test the restore process to ensure that your backup data can be successfully restored when needed. Perform test restores to a separate location to validate the backup integrity.

    Remember to refer to the NAS documentation for specific instructions related to the Idis IR-310D model, as the steps might vary slightly depending on the firmware version or specific features of the NAS.

  • How does the NAS Idis IR-310D ensure data integrity and reliability during the backup process?

    The NAS Idis IR-310D ensures data integrity and reliability during the backup process through various mechanisms and features:

    1. RAID Technology: The NAS supports various RAID configurations (such as RAID 0, 1, 5, 6, 10) that provide data redundancy and protection against disk failures. By distributing data across multiple drives, it ensures that even if one drive fails, the data remains accessible and the backup process can continue seamlessly.
    2. Snapshot Technology: The NAS utilizes snapshot technology to create point-in-time copies of data. These snapshots capture the state of the data at a specific moment, allowing for easy restoration in case of accidental deletion, data corruption, or malware attacks. Snapshots ensure data integrity by providing a reliable backup point.
    3. Data Scrubbing: The NAS performs regular data scrubbing, which involves checking and repairing any inconsistencies or errors in the stored data. This process helps maintain data integrity by identifying and fixing potential issues before they become critical.
    4. Data Compression and Encryption: The NAS supports data compression and encryption techniques to optimize storage space and protect sensitive data. Compression reduces the storage footprint, allowing for efficient backup processes, while encryption ensures data confidentiality and integrity during transmission and storage.
    5. Network Redundancy: The NAS supports multiple network interfaces and link aggregation, enabling network redundancy. This ensures that even if one network connection fails, the backup process can continue using an alternate connection, minimizing any disruptions and ensuring reliability.
    6. Scheduled Backups and Notifications: The NAS provides scheduling options for automatic backups, allowing users to define regular backup intervals. Additionally, it offers notification features that alert users about backup status, completion, or any errors encountered during the process. These features ensure that backups are performed reliably and promptly.
    7. Compatibility and Interoperability: The NAS is designed to work seamlessly with various backup software and protocols, ensuring compatibility and interoperability with different systems and devices. This ensures reliable data backup and restoration across different platforms.

    Overall, the NAS Idis IR-310D combines hardware redundancy, data protection mechanisms, and backup management features to ensure data integrity and reliability during the backup process.

  • Can the NAS Idis IR-310D be configured to automatically schedule and perform regular data backups? If so, what are the available options for scheduling backups?

    Yes, the NAS Idis IR-310D can be configured to automatically schedule and perform regular data backups. It offers several options for scheduling backups, including:

    1. Real-time backup: This option allows continuous backup of data as it changes or is added to the NAS. It ensures that the latest version of files is always backed up.
    2. Scheduled backup: The NAS can be set to perform backups at specific times and intervals. Users can choose daily, weekly, monthly, or custom schedules to suit their requirements.
    3. Incremental backup: This option only backs up the changes made to files since the last backup, reducing the time and storage space required for backups.
    4. Snapshot backup: The NAS can take snapshots of the entire system or specific folders/files at regular intervals. Snapshots capture the state of the data at a particular point in time, allowing for easy restoration to that specific state if needed.
    5. Remote backup: The NAS can be configured to automatically back up data to remote locations or other NAS devices. This provides an additional layer of data protection and disaster recovery.

    These options can be configured through the NAS's management interface or software provided by the manufacturer. It is recommended to refer to the user manual or contact the manufacturer's support for detailed instructions on configuring and scheduling backups on the NAS Idis IR-310D.

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