How to recover data from Infortrend EonStor CS 3060D NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor CS 3060D

Infortrend EonStor CS 3060D NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor CS 3060D.

How to recover data from NAS Infortrend EonStor CS 3060D

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any precautions to take while replacing or upgrading hard drives in NAS Infortrend EonStor CS 3060D devices?

Yes, there are several precautions to consider while replacing or upgrading hard drives in NAS Infortrend EonStor CS 3060D devices. Here are some important steps to follow:

  1. Backup Data: Before replacing or upgrading any hard drives, it is crucial to backup all the data stored on the NAS device. This ensures that if any data loss or corruption occurs during the process, you have a backup to restore from.
  2. Verify Compatibility: Ensure that the new hard drives you plan to install are compatible with the Infortrend EonStor CS 3060D device. Check the manufacturer's documentation or contact their support to confirm compatibility.
  3. Power Off: Before replacing or upgrading any hard drives, power off the NAS device properly. This prevents any electrical shock or damage to the device and the hard drives.
  4. ESD Protection: Use proper Electrostatic Discharge (ESD) protection measures to avoid damaging the hard drives or other sensitive components. Use an ESD strap or mat to ground yourself and handle the hard drives safely.
  5. Follow Manufacturer's Instructions: Follow the specific instructions provided by Infortrend for replacing or upgrading hard drives in the EonStor CS 3060D device. These instructions may include steps like removing drive trays, connecting cables, or configuring RAID settings.
  6. Hot-Swappable Drives: If the Infortrend EonStor CS 3060D supports hot-swappable drives, follow the proper procedure for removing and replacing the drives while the device is powered on. This allows you to replace drives without shutting down the NAS.
  7. RAID Rebuilding: If you are replacing a failed drive in a RAID configuration, allow the RAID controller to rebuild the array after installing the new drive. This process may take some time, depending on the size and configuration of the RAID.
  8. Test and Monitor: After replacing or upgrading the hard drives, test the functionality of the NAS device and monitor its performance. Ensure that all the drives are recognized, and the RAID configuration is intact. Monitor for any errors or issues that may arise during the operation.

By following these precautions, you can minimize the risk of data loss, damage to the device, or any other complications while replacing or upgrading hard drives in NAS Infortrend EonStor CS 3060D devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor CS 3060D can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor CS 3060D. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor CS 3060D has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor CS 3060D network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor CS 3060D, feel free to leave a comment!
  • Thaddeus Wilder
    Thaddeus Wilder 2.09.2023 18:48 #
    Can data recovery from a NAS Infortrend EonStor CS 3060D device be performed if there are issues with the network router or switch?
    • Hetman Software
      Hetman Software 2.09.2023 19:59 #

      Yes, data recovery from a NAS Infortrend EonStor CS 3060D device can still be performed even if there are issues with the network router or switch.

      The NAS device itself stores the data on its internal hard drives, so as long as the drives are functional and not physically damaged, data recovery can still be attempted.

      In such cases, the NAS device can be directly connected to a computer using an Ethernet cable, bypassing the network router or switch. This allows the computer to directly access the NAS device and attempt data recovery using specialized software or tools.

      However, if the network issues are related to the NAS device itself or its internal components, it may require professional assistance from data recovery experts or contacting Infortrend support for further guidance.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the Infortrend EonStor CS 3060D that make it suitable for video streaming applications?

    The Infortrend EonStor CS 3060D is a storage system specifically designed for video streaming applications. It offers several key features and capabilities that make it suitable for this purpose:

    1. High Performance: The CS 3060D is equipped with high-performance hardware components, including powerful processors and ample memory, to ensure smooth and uninterrupted video streaming. It can handle high data throughput and support multiple video streams simultaneously.
    2. Scalability: The storage system is highly scalable, allowing users to expand the capacity as their video streaming needs grow. It supports a modular design, enabling the addition of additional drives or expansion enclosures to increase storage capacity.
    3. High Capacity: The CS 3060D supports a large storage capacity, allowing users to store a vast amount of video content. It can accommodate multiple hard drives or solid-state drives (SSDs) to provide ample storage space for video files.
    4. Data Protection: The storage system offers various data protection features to ensure the safety and integrity of video content. It supports RAID (Redundant Array of Independent Disks) technology, which provides data redundancy and protection against drive failures. Additionally, it offers snapshot and replication capabilities for creating backups and replicating data to remote locations.
    5. High Availability: The CS 3060D is designed for high availability, ensuring continuous access to video content. It supports redundant components, such as power supplies and cooling fans, to minimize the risk of system downtime. It also offers features like hot-swappable drives and online firmware updates, allowing maintenance without disrupting video streaming operations.
    6. Easy Management: The storage system comes with a user-friendly management interface that simplifies the administration and monitoring of the video streaming environment. It provides centralized control and monitoring of storage resources, allowing users to efficiently manage and allocate storage capacity as required.
    7. Compatibility: The CS 3060D is compatible with various video streaming applications and platforms, making it suitable for integration into existing video streaming workflows. It supports industry-standard protocols like NFS (Network File System) and SMB (Server Message Block) for seamless integration with video streaming servers and clients.

    Overall, the Infortrend EonStor CS 3060D offers high performance, scalability, data protection, and availability features that are essential for video streaming applications, making it a suitable choice for organizations dealing with large-scale video content delivery.

  • How does the Infortrend EonStor CS 3060D provide support for high-performance video streaming and what are the recommended configurations for optimal performance?

    The Infortrend EonStor CS 3060D provides support for high-performance video streaming through several key features and recommended configurations.

    1. Hardware Acceleration: The CS 3060D is equipped with a powerful hardware transcoding engine that offloads the CPU for video encoding and decoding tasks. This allows for smooth and efficient video streaming.
    2. High-speed Connectivity: The CS 3060D supports multiple high-speed connectivity options such as 10GbE and 16Gb FC, ensuring sufficient bandwidth for streaming high-quality videos.
    3. RAID Configuration: The CS 3060D supports various RAID levels, including RAID 5, 6, and 10, which provide data redundancy and improved performance. RAID 5 and 6 offer good balance between performance and data protection, while RAID 10 provides excellent performance for read-intensive workloads.
    4. SSD Caching: By adding solid-state drives (SSDs) as cache devices, the CS 3060D can significantly enhance random read and write performance, which is crucial for video streaming applications.
    5. Load Balancing: To ensure optimal performance, it is recommended to distribute video streaming workloads across multiple CS 3060D systems using load balancing techniques. This prevents any single system from becoming a performance bottleneck.
    6. Network Optimization: Configuring the CS 3060D with jumbo frames and enabling flow control can help optimize network performance for video streaming. Jumbo frames allow for larger data packets, reducing the overhead associated with small packets. Flow control helps regulate the flow of data to prevent congestion.
    7. Quality of Service (QoS): The CS 3060D supports QoS features that allow administrators to prioritize video streaming traffic over other types of data. This ensures that video streams receive sufficient bandwidth and low latency, resulting in smooth playback.
    8. Scalability: The CS 3060D can be easily scaled by adding additional storage units or expanding existing ones, allowing organizations to accommodate growing video streaming demands without compromising performance.

    Overall, the recommended configurations for optimal performance with the Infortrend EonStor CS 3060D include leveraging hardware acceleration, utilizing high-speed connectivity options, implementing appropriate RAID levels, employing SSD caching, load balancing workloads, optimizing network settings, utilizing QoS features, and ensuring scalability.

  • Can the Infortrend EonStor CS 3060D handle multiple simultaneous video streams, and what are the potential limitations or considerations for scaling video streaming capacity with this NAS solution?

    The Infortrend EonStor CS 3060D is a high-performance NAS solution designed for demanding video streaming applications. It is capable of handling multiple simultaneous video streams due to its powerful hardware and software capabilities.

    However, there are some potential limitations or considerations to keep in mind when scaling video streaming capacity with this NAS solution:

    1. Bandwidth: The NAS solution should have sufficient network bandwidth to handle the combined data rate of all the video streams. If the network bandwidth is limited, it may result in buffering or dropped frames during playback.
    2. Storage capacity: The NAS solution should have enough storage capacity to accommodate the video files of all the simultaneous streams. High-definition or 4K video streams can consume a significant amount of storage space, so it's important to ensure that the NAS has enough capacity to handle the expected workload.
    3. CPU and memory: The NAS solution should have a powerful CPU and sufficient memory to handle the encoding and decoding of multiple video streams. Insufficient processing power may result in degraded performance or dropped frames during playback.
    4. RAID configuration: It is recommended to use a RAID configuration that provides high performance and fault tolerance. RAID levels like RAID 5 or RAID 6 can offer a good balance between performance and data protection.
    5. Network infrastructure: The network infrastructure should be capable of handling the increased traffic generated by multiple simultaneous video streams. This includes switches, routers, and network cables that can support high data rates.
    6. Network protocols: The NAS solution should support the necessary network protocols for video streaming, such as RTSP (Real-Time Streaming Protocol) or HLS (HTTP Live Streaming). These protocols ensure smooth and efficient delivery of video content.
    7. Scalability: Consider the scalability options of the NAS solution. Can it easily accommodate additional storage capacity or handle an increased number of simultaneous video streams? It's important to choose a solution that can scale according to future requirements.

    By considering these limitations and considerations, it is possible to scale video streaming capacity with the Infortrend EonStor CS 3060D NAS solution effectively.

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