Choosing the Best Data Recovery Software for Lost NAS Infortrend EonStor CS 4060G: Complete Guide

Has your NAS Infortrend EonStor CS 4060G suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Choosing the Best Data Recovery Software for Lost NAS Infortrend EonStor CS 4060G: Complete Guide

Infortrend EonStor CS 4060G NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor CS 4060G. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Choosing the Best Data Recovery Software for Lost NAS Infortrend EonStor CS 4060G: Complete Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can user training or education help in minimizing data loss incidents on NAS Infortrend EonStor CS 4060G devices?

User training or education can help in minimizing data loss incidents on NAS Infortrend EonStor CS 4060G devices in several ways:

  1. Understanding the device: Proper training can help users understand the functionality, features, and limitations of the NAS device. This knowledge can prevent accidental misuse or misconfiguration that could lead to data loss.
  2. Best practices: Training sessions can educate users about best practices for data storage and management. This includes regular backups, implementing redundancy, setting up access controls, and ensuring proper security measures. Following these best practices can significantly reduce the risk of data loss.
  3. Troubleshooting skills: Users with adequate training can learn how to troubleshoot common issues that may lead to data loss, such as disk failures, network connectivity problems, or software glitches. Being able to identify and address these issues promptly can prevent data loss or minimize its impact.
  4. Security awareness: Education can raise awareness about the importance of data security and the potential risks associated with unauthorized access, malware, or ransomware attacks. Users can learn about preventive measures like using strong passwords, enabling encryption, and implementing firewalls to protect their data.
  5. Disaster recovery planning: Training can help users understand the significance of disaster recovery planning and how to create effective strategies to recover data in case of a catastrophic event. This may involve setting up off-site backups, utilizing snapshots, or implementing RAID configurations.
  6. Regular updates and patches: Users can be educated about the importance of keeping the NAS device firmware, software, and security patches up to date. This ensures that any known vulnerabilities are addressed, reducing the risk of data loss due to exploits or software bugs.

Overall, user training or education plays a crucial role in minimizing data loss incidents by empowering users with the knowledge and skills needed to effectively manage and protect their data on NAS devices like Infortrend EonStor CS 4060G.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor CS 4060G can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor CS 4060G. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor CS 4060G has 60 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor CS 4060G network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor CS 4060G, feel free to leave a comment!
  • Paris Naegle
    Paris Naegle 2.09.2023 16:45 #
    Is it possible to recover data from a NAS Infortrend EonStor CS 4060G device if the device is experiencing slow performance or file access issues?
    • Hetman Software
      Hetman Software 2.09.2023 17:00 #

      Yes, it is possible to recover data from a NAS Infortrend EonStor CS 4060G device even if it is experiencing slow performance or file access issues. However, the success of data recovery depends on the specific cause of the performance issues.

      If the slow performance is due to hardware failure, such as a failing hard drive or controller, it may be necessary to replace the faulty components before attempting data recovery. In such cases, it is recommended to contact a professional data recovery service provider who has experience with NAS devices.

      If the slow performance is caused by software or configuration issues, it may be possible to troubleshoot and resolve the problem without data loss. Infortrend provides technical support and documentation that can assist in diagnosing and resolving common performance issues. It is recommended to consult the Infortrend support team or refer to the device's documentation for guidance.

      In any case, it is important to avoid further data loss by not attempting any risky DIY data recovery methods unless you have the necessary expertise.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to connect to a NAS Infortrend EonStor CS 4060G?

    To connect to a NAS Infortrend EonStor CS 4060G, you can follow these steps:

    1. Ensure that the NAS and your computer are connected to the same network.
    2. Determine the IP address of the NAS. This can usually be found in the NAS's documentation or by logging into the NAS's web interface.
    3. Open a web browser on your computer and enter the IP address of the NAS in the address bar.
    4. You will be prompted to enter a username and password to log into the NAS's web interface. Enter the appropriate credentials.
    5. Once logged in, you should have access to the NAS's management interface. From here, you can configure various settings and access the data stored on the NAS.

    Note: If you are unable to connect to the NAS or access its web interface, ensure that your computer's firewall settings are not blocking the connection. Additionally, make sure that any required ports for NAS access are open on your network.

  • What are the required network settings and configurations to connect to the NAS Infortrend EonStor CS 4060G?

    To connect to the Infortrend EonStor CS 4060G NAS, you will need to configure the following network settings:

    1. IP Address: Assign a unique IP address to the NAS within your network. Ensure that the IP address is within the same subnet as the devices you want to connect to the NAS.
    2. Subnet Mask: Set the subnet mask to match the subnet of your network. This ensures that the NAS can communicate with other devices on the network.
    3. Default Gateway: Specify the IP address of the default gateway on your network. This allows the NAS to access devices outside of its subnet.
    4. DNS Servers: Enter the IP addresses of the DNS servers that the NAS should use for name resolution. This is important for accessing the NAS by hostname rather than just the IP address.

    Once you have configured the network settings, you can connect to the NAS by accessing its IP address through a web browser or using a file explorer to connect to the shared folders on the NAS.

    Note: The exact steps for configuring network settings may vary depending on the specific model and firmware version of the Infortrend EonStor CS 4060G NAS. It is recommended to refer to the user manual or documentation provided by Infortrend for detailed instructions.

  • Are there any specific software or tools needed to establish a connection with the NAS Infortrend EonStor CS 4060G?

    Yes, to establish a connection with the NAS Infortrend EonStor CS 4060G, you will need the following software or tools:

    1. Network cables: You will need Ethernet cables to connect the NAS to your network infrastructure.
    2. Web browser: Infortrend NAS devices usually come with a web-based management interface. You can access and configure the NAS using a web browser like Google Chrome, Mozilla Firefox, or Microsoft Edge.
    3. IP address: Ensure that you have the IP address of the NAS unit. This can be obtained from the device itself or from your network administrator.
    4. Default credentials: Infortrend NAS devices usually have default login credentials. Make sure you have the username and password to access the management interface. If the credentials have been changed, contact the administrator or refer to the device documentation.
    5. Infortrend EonOne software: Infortrend provides a management software called EonOne for their NAS devices. This software allows you to monitor and manage multiple NAS units from a central location. You can download the software from the Infortrend website and install it on your computer.
    6. Infortrend RAIDWatch software: Infortrend also provides a RAIDWatch software for monitoring and managing the RAID arrays within the NAS unit. This software can be downloaded from the Infortrend website and installed on your computer.

    By using these tools and software, you can establish a connection with the NAS Infortrend EonStor CS 4060G and manage it according to your requirements.