How to Choose Data Recovery Software for NAS Infortrend EonStor DS 2024B: Essential Guide

Has your NAS Infortrend EonStor DS 2024B suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Choose Data Recovery Software for NAS Infortrend EonStor DS 2024B: Essential Guide

Infortrend EonStor DS 2024B NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor DS 2024B. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Choose Data Recovery Software for NAS Infortrend EonStor DS 2024B: Essential Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
Download

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?

Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster. Here are some key recommendations:

  1. Choose a geographically distant location: Ensure that your off-site backup storage is located in a different geographical area to minimize the risk of being affected by the same disaster that impacts your primary location. This helps protect against regional disasters like earthquakes, floods, or hurricanes.
  2. Use a secure and reliable backup service: Select a reputable backup service provider that offers strong security measures, encryption, and reliable infrastructure. Look for providers with a proven track record, good customer reviews, and certifications like ISO 27001.
  3. Regularly backup your data: Implement a regular backup schedule to ensure that your data is consistently backed up and up to date. Automate the backup process whenever possible to avoid human errors or forgetfulness.
  4. Implement redundancy: Consider having multiple backup locations or providers to add an extra layer of redundancy. This ensures that even if one backup fails, you still have another copy of your data stored securely.
  5. Test your backups: Regularly test the restoration process from your off-site backup to ensure that your data can be successfully recovered. This helps identify any issues or errors in the backup process and ensures the integrity of your data.
  6. Encrypt your data: Encrypt your data before sending it to off-site backup storage. This adds an extra layer of security and ensures that even if the data is compromised, it cannot be accessed without the encryption key.
  7. Document your backup and recovery procedures: Maintain proper documentation of your backup and recovery procedures, including step-by-step instructions. This helps ensure that the process can be easily followed by anyone in your organization, even during stressful situations.
  8. Monitor and review backup logs: Regularly monitor and review backup logs to ensure that backups are completing successfully and to identify any potential issues or errors. This proactive approach helps address any problems before they result in data loss.
  9. Consider a hybrid approach: In addition to off-site backups, consider implementing a hybrid backup approach that includes local backups as well. This allows for faster data recovery in case of minor incidents or data loss scenarios that don't require full off-site restoration.

By following these recommended practices, you can significantly reduce the risk of complete data loss and ensure that your data is protected even in the event of a disaster.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor DS 2024B can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor DS 2024B. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor DS 2024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor DS 2024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor DS 2024B, feel free to leave a comment!
  • Jake Colborn
    Jake Colborn 3.09.2023 20:40 #
    Can data recovery from a NAS Infortrend EonStor DS 2024B device be done if the network interface is not functioning?
    • Hetman Software
      Hetman Software 3.09.2023 20:59 #

      Yes, data recovery from a NAS Infortrend EonStor DS 2024B device can still be possible even if the network interface is not functioning. In such cases, you may need to directly connect to the device using alternative methods such as a serial console or a direct connection via USB or SATA. By accessing the device through these alternative interfaces, you can still retrieve the data stored on the disks. However, it is recommended to consult with a professional data recovery service provider who specializes in NAS devices to ensure a safe and successful recovery process.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the necessary steps to connect the NAS Infortrend EonStor DS 2024B to the router?

    To connect the NAS Infortrend EonStor DS 2024B to the router, follow these steps:

    1. Power off the NAS and the router.
    2. Connect an Ethernet cable from one of the LAN ports on the router to the Ethernet port on the NAS.
    3. Power on the router and wait for it to fully boot up.
    4. Power on the NAS.
    5. On a computer connected to the same router, open a web browser.
    6. Enter the default IP address of the NAS (e.g., 192.168.1.1) in the address bar and press Enter.
    7. The NAS management interface should appear. Log in using the default username and password (check the product documentation for the default credentials).
    8. Once logged in, navigate to the network settings or network configuration section.
    9. Configure the NAS with a static IP address or obtain an IP address automatically using DHCP (depending on your network setup). Make sure the IP address is within the same subnet as the router.
    10. Save the network settings and restart the NAS if required.
    11. After the NAS restarts, it should be connected to the router and accessible on the network.
    12. You can now access the NAS using its IP address or hostname from any computer on the same network.

    Note: The exact steps may vary slightly depending on the specific model and firmware version of the Infortrend EonStor DS 2024B NAS. It is recommended to refer to the product documentation or contact Infortrend support for detailed instructions specific to your device.

  • Which type of cable should be used to establish the connection between the NAS Infortrend EonStor DS 2024B and the router?

    To establish a connection between the NAS Infortrend EonStor DS 2024B and the router, you would typically use an Ethernet cable. Specifically, a Cat5e or Cat6 Ethernet cable would be suitable for this purpose.

  • Are there any specific network settings or configurations that need to be done on the NAS or the router to ensure successful connectivity?

    Yes, there are some network settings and configurations that need to be done on both the NAS (Network Attached Storage) and the router to ensure successful connectivity. Here are a few important ones:

    1. IP Address: Assign a static IP address to the NAS device to ensure it always has the same address on the network. This can usually be done through the NAS device's settings or by configuring a DHCP reservation on the router.
    2. Port Forwarding: If you want to access the NAS from outside your local network (e.g., over the internet), you may need to set up port forwarding on your router. This involves forwarding specific ports (such as 80 for HTTP or 443 for HTTPS) to the internal IP address of the NAS.
    3. Firewall Settings: Make sure that the firewall settings on both the NAS and the router allow incoming and outgoing traffic for the required services or protocols used by the NAS. This ensures that the NAS can communicate with other devices on the network.
    4. Network Shares: Configure network shares or file sharing settings on the NAS, specifying which folders or files should be accessible to other devices on the network. This can usually be done through the NAS's web interface or management software.
    5. User Permissions: Set up user accounts and permissions on the NAS to control access to shared folders. This ensures that only authorized users can access specific files or folders on the NAS.
    6. Network Speed and Bandwidth: Adjust network speed and bandwidth settings on the router to optimize data transfer rates between the NAS and other devices on the network. This can involve enabling features like Quality of Service (QoS) to prioritize NAS traffic.

    These settings and configurations may vary depending on the specific NAS and router models you are using. It's recommended to consult the user manuals or documentation provided by the manufacturers for detailed instructions on setting up your particular devices.