Advanced Tips for Recovering NAS Infortrend EonStor DS 3024 Data from RAID Arrays

Professional tips for RAID array data recovery from ⭐ NAS include understanding RAID levels, data redundancy, and the importance of backups.

Advanced Tips for Recovering NAS Infortrend EonStor DS 3024 Data from RAID Arrays

Infortrend EonStor DS 3024 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor DS 3024.

Advanced Tips for Recovering NAS Infortrend EonStor DS 3024 Data from RAID Arrays

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular system monitoring and alerting help in early detection and prevention of data loss events on NAS Infortrend EonStor DS 3024 devices?

Regular system monitoring and alerting can help in early detection and prevention of data loss events on NAS Infortrend EonStor DS 3024 devices in the following ways:

  1. Performance Monitoring: By monitoring the performance metrics of the NAS device, such as CPU usage, memory utilization, and disk I/O, you can identify any abnormal behavior that could indicate a potential data loss event. For example, a sudden spike in CPU usage or a significant increase in disk I/O could be a sign of a malware attack or a failing hardware component.
  2. Storage Capacity Monitoring: Monitoring the available storage capacity on the NAS device can help prevent data loss due to storage space exhaustion. By setting up alerts for low disk space, you can proactively take action to either expand the storage capacity or optimize the usage to avoid any data loss events.
  3. Disk Health Monitoring: Monitoring the health of the physical disks in the NAS device is crucial for early detection of potential data loss events. By monitoring parameters such as disk temperature, SMART attributes, and disk read/write errors, you can identify failing or degraded disks that could lead to data loss. Alerts can be set up to notify administrators when disk health thresholds are breached, allowing them to replace the faulty disks before any data loss occurs.
  4. RAID Array Monitoring: Infortrend EonStor DS 3024 devices support various RAID levels for data protection. Monitoring the status of the RAID arrays, including the individual disks' status and the overall array health, is essential for detecting and preventing data loss events. Alerts can be configured to notify administrators when a disk fails or when the RAID array is in a degraded state, enabling them to take immediate action to rebuild the array or replace the failed disks.
  5. Backup Monitoring: Regular monitoring of the backup processes and ensuring their successful completion is vital for preventing data loss. By monitoring backup job statuses and verifying the integrity of backup files, you can ensure that data is being properly backed up and can be restored in case of any data loss events. Alerts can be set up to notify administrators if backups fail or if there are any issues with the backup files.
  6. Security Monitoring: Monitoring the NAS device for any security-related events, such as unauthorized access attempts or suspicious network traffic, can help in early detection of potential data breaches. By setting up alerts for security events, administrators can take immediate action to prevent any unauthorized access and mitigate the risk of data loss.

Overall, regular system monitoring and alerting provide administrators with real-time insights into the health and performance of the NAS device, enabling early detection and prevention of data loss events. It allows proactive measures to be taken to address any potential issues before they escalate into significant data loss incidents.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor DS 3024 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor DS 3024. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor DS 3024 has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor DS 3024 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor DS 3024, feel free to leave a comment!
  • Malachi Oakley
    Malachi Oakley 4.09.2023 02:43 #
    Can data recovery from a NAS Infortrend EonStor DS 3024 device be performed if there are issues with the network interface card or port?
    • Hetman Software
      Hetman Software 4.09.2023 02:59 #

      Yes, data recovery from a NAS Infortrend EonStor DS 3024 device can still be performed even if there are issues with the network interface card or port. In such cases, the data recovery process would typically involve directly accessing the storage drives within the NAS device and retrieving the data from there.

      To perform data recovery in this scenario, you would need to remove the storage drives from the NAS device and connect them to a computer or another compatible device using appropriate interfaces such as SATA or SAS. Once connected, specialized data recovery software or services can be used to scan and recover the data from the drives.

      It is important to note that data recovery from a NAS device can be a complex process and may require technical expertise. It is recommended to consult with a professional data recovery service provider for assistance in such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the Infortrend EonStor DS 3024 NAS for data backup purposes?

    The Infortrend EonStor DS 3024 NAS offers several key features and capabilities for data backup purposes, including:

    1. High Capacity: The DS 3024 NAS supports up to 24 hard drives, allowing for large storage capacities. This is crucial for backing up and storing large amounts of data.
    2. Scalability: The NAS is designed to be highly scalable, allowing for easy expansion as your backup needs grow. It supports additional drive enclosures, enabling you to increase storage capacity without replacing the entire system.
    3. RAID Support: The DS 3024 NAS supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. This ensures data redundancy and protection against drive failures, enhancing the reliability of your backups.
    4. Data Protection: The NAS offers advanced data protection features such as snapshot technology, which allows you to create point-in-time copies of your data. This enables quick and easy recovery in the event of data corruption or accidental deletion.
    5. Data Deduplication: The DS 3024 NAS includes data deduplication capabilities, which eliminate redundant data and optimize storage space. This is particularly useful when backing up similar or identical files, reducing storage requirements and improving backup efficiency.
    6. Data Compression: The NAS supports data compression, which reduces the size of backed-up data without sacrificing data integrity. This helps to optimize storage utilization and shorten backup windows.
    7. Data Replication: The DS 3024 NAS supports data replication, allowing you to create copies of your backups at remote locations. This ensures data availability and disaster recovery preparedness by providing an off-site backup.
    8. Backup Software Integration: The NAS is compatible with various backup software solutions, enabling seamless integration into your existing backup infrastructure. This simplifies the backup process and enhances overall backup management.
    9. High Performance: The DS 3024 NAS is equipped with high-performance hardware components, such as powerful processors and ample memory. This ensures fast backup and restore operations, minimizing downtime and improving productivity.
    10. Easy Management: The NAS features an intuitive and user-friendly management interface, making it easy to configure and monitor backup tasks. It also supports remote management, allowing for convenient administration from anywhere.

    Overall, the Infortrend EonStor DS 3024 NAS provides a robust and feature-rich solution for data backup purposes, offering high capacity, scalability, data protection, and performance capabilities.

  • How does the Infortrend EonStor DS 3024 NAS ensure data integrity and reliability during the backup process?

    The Infortrend EonStor DS 3024 NAS ensures data integrity and reliability during the backup process through several mechanisms:

    1. RAID Technology: The NAS supports various RAID levels (e.g., RAID 0, 1, 5, 6, 10) that provide data redundancy and protection against drive failures. RAID technology ensures that data is distributed and stored across multiple drives, allowing for automatic data recovery in case of disk failures.
    2. Snapshot Technology: The NAS utilizes snapshot technology, which captures the state of the data at a specific point in time. This feature allows users to create point-in-time copies of data, ensuring data integrity during the backup process. Snapshots can be scheduled periodically or manually initiated, providing a consistent and reliable backup solution.
    3. Data Scrubbing: The NAS performs regular data scrubbing, which involves checking and repairing any inconsistencies or errors in the stored data. This process helps maintain data integrity by identifying and correcting issues before they become critical.
    4. Data Deduplication and Compression: The Infortrend EonStor DS 3024 NAS employs data deduplication and compression techniques to optimize storage capacity and reduce the backup time. Deduplication eliminates redundant data by storing only unique data blocks, while compression reduces the size of the data being backed up. These technologies ensure efficient and reliable backups while minimizing storage requirements.
    5. Redundant Components: The NAS is designed with redundant components such as power supplies, fans, and network interfaces. Redundancy ensures that even if a component fails during the backup process, the system remains operational, minimizing the risk of data loss or disruption.
    6. Data Verification: The NAS performs data verification checks during the backup process to ensure the integrity of the backed-up data. Verification involves comparing the original data with the backup copy to detect any discrepancies or errors. If any issues are identified, the NAS can automatically attempt to repair or re-backup the data.

    Overall, the Infortrend EonStor DS 3024 NAS employs a combination of RAID technology, snapshot technology, data scrubbing, data deduplication, compression, redundant components, and data verification to ensure data integrity and reliability during the backup process.

  • Can you provide insights into the backup and recovery options available on the Infortrend EonStor DS 3024 NAS, including any specific tools or software supported?

    The Infortrend EonStor DS 3024 NAS provides several backup and recovery options, including the following:

    1. Snapshot Technology: The EonStor DS 3024 supports snapshot technology, which allows you to capture point-in-time copies of your data. Snapshots can be used for quick recovery in case of accidental file deletion or data corruption.
    2. Replication: The NAS supports data replication, which enables you to create copies of your data on remote storage systems. This ensures data availability and provides disaster recovery options.
    3. RAID Technology: The EonStor DS 3024 supports various RAID levels, such as RAID 0, 1, 5, 6, 10, 50, and 60. RAID technology offers data redundancy and protection against drive failures.
    4. Backup to External Devices: You can back up your data from the EonStor DS 3024 NAS to external devices such as USB drives or tape drives. This allows for offline storage and long-term archiving.
    5. Infortrend EonOne Management Software: The EonOne management software provided by Infortrend offers a user-friendly interface to manage and configure backup and recovery options. It allows you to schedule backups, monitor the status of backup jobs, and restore data when needed.
    6. Third-Party Backup Software Support: The EonStor DS 3024 NAS is compatible with various third-party backup software applications. You can use popular backup solutions like Veeam, Acronis, or Symantec NetBackup to manage your backup and recovery processes.

    It is recommended to consult the official documentation or contact Infortrend support for specific details on the backup and recovery options available for the EonStor DS 3024 NAS, as features and compatibility may vary depending on the firmware version and configuration.

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