How to recover data from Infortrend EonStor GS 1012 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 1012

Infortrend EonStor GS 1012 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 1012.

How to recover data from NAS Infortrend EonStor GS 1012

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular software updates and patches enhance the security and stability of NAS Infortrend EonStor GS 1012 devices?

Regular software updates and patches can enhance the security and stability of NAS Infortrend EonStor GS 1012 devices in the following ways:

  1. Security Vulnerability Fixes: Software updates and patches often include fixes for known security vulnerabilities. By regularly updating the software on the NAS device, you can ensure that any security loopholes or weaknesses are addressed, reducing the risk of unauthorized access or data breaches.
  2. Bug Fixes: Updates and patches also address software bugs and glitches that may impact the stability and performance of the NAS device. By installing these updates, you can improve the overall stability and reliability of the device, minimizing the chances of system crashes or data corruption.
  3. Compatibility Improvements: Software updates often include compatibility improvements with other software or hardware components. By keeping the NAS device up to date, you can ensure that it can seamlessly integrate with other systems, preventing any compatibility issues that may compromise security or stability.
  4. New Security Features: Updates and patches may introduce new security features or enhancements to the existing ones. These features could include improved encryption algorithms, stronger authentication mechanisms, or advanced access control options. By updating the software, you can take advantage of these new security features and strengthen the overall security posture of the NAS device.
  5. Regulatory Compliance: Regular software updates and patches help ensure that the NAS device remains compliant with the latest security standards and regulations. Compliance with regulations like GDPR, HIPAA, or PCI DSS is crucial for organizations dealing with sensitive data. By keeping the NAS device updated, you can meet these requirements and avoid potential legal or financial consequences.

Overall, regular software updates and patches are essential for maintaining the security and stability of NAS Infortrend EonStor GS 1012 devices. They help address security vulnerabilities, fix bugs, improve compatibility, introduce new security features, and ensure regulatory compliance.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 1012 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 1012. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 1012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 1012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 1012, feel free to leave a comment!
  • Whitney Belknap
    Whitney Belknap 3.09.2023 02:50 #
    Is it possible to recover data from a NAS Infortrend EonStor GS 1012 device that has been affected by a disk failure or spindle motor malfunction?
    • Hetman Software
      Hetman Software 3.09.2023 02:59 #

      Yes, it is possible to recover data from a NAS Infortrend EonStor GS 1012 device that has been affected by a disk failure or spindle motor malfunction. However, the success of data recovery depends on the extent of the damage and the condition of the affected disks.

      In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices. They have the expertise and specialized tools to recover data from faulty disks and can assess the situation to determine the best course of action.

      It is important to note that attempting to recover data without proper knowledge and tools can further damage the disks and reduce the chances of successful recovery. Therefore, it is advisable to seek professional assistance for data recovery from a faulty NAS device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is the role of RAID in the Infortrend EonStor GS 1012 NAS system, and how does it enhance data storage and protection?

    RAID (Redundant Array of Independent Disks) plays a crucial role in the Infortrend EonStor GS 1012 NAS system by enhancing data storage and protection. It is a data storage virtualization technology that combines multiple physical disk drives into a logical unit to improve performance, reliability, and capacity.

    The Infortrend EonStor GS 1012 NAS system supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. Each RAID level offers different benefits in terms of performance, data redundancy, and capacity utilization.

    1. Data Storage: RAID allows the system to combine multiple physical disks into a single logical unit, providing a larger storage capacity. It enables the aggregation of storage space across multiple drives, allowing users to utilize the total capacity efficiently.
    2. Performance: By distributing data across multiple drives, RAID can improve read and write speeds. RAID 0, for example, stripes data across multiple disks, increasing the system's overall performance. RAID levels like RAID 10 and RAID 50 also offer performance benefits by combining striping and mirroring techniques.
    3. Data Protection: RAID enhances data protection by implementing redundancy. RAID 1 mirrors data across multiple drives, creating an exact copy of the data on each drive. In case of a drive failure, the data remains accessible from the mirrored drive(s). RAID 5, RAID 6, and other parity-based RAID levels use distributed parity information to recover data in case of a drive failure.
    4. Fault Tolerance: RAID provides fault tolerance, ensuring that data remains accessible even if one or more drives fail. Infortrend EonStor GS 1012 NAS system supports various RAID levels with different levels of fault tolerance. For example, RAID 6 can tolerate the failure of two drives simultaneously without data loss.
    5. Hot-Swapping: The Infortrend EonStor GS 1012 NAS system supports hot-swapping, which means failed drives can be replaced without shutting down the system. This allows for easy maintenance and minimizes downtime.

    In summary, RAID in the Infortrend EonStor GS 1012 NAS system enhances data storage and protection by providing increased storage capacity, improved performance, data redundancy, fault tolerance, and hot-swapping capabilities.

  • Can you explain the specific RAID configurations supported by the Infortrend EonStor GS 1012 NAS system and how they contribute to improved data availability and performance?

    The Infortrend EonStor GS 1012 NAS system supports various RAID configurations, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, and RAID 60. Each of these configurations offers different levels of data availability and performance.

    1. RAID 0: This configuration stripes data across multiple drives without any redundancy. It enhances performance by allowing data to be read from and written to multiple drives simultaneously. However, it does not provide any data redundancy, so a single drive failure can lead to complete data loss.
    2. RAID 1: This configuration mirrors data across two drives. It provides data redundancy, as all data is duplicated on both drives. In case of a single drive failure, the system can continue to operate using the remaining drive. However, it does not offer improved performance as data is written to both drives simultaneously.
    3. RAID 5: This configuration stripes data across multiple drives and also includes parity information. The parity information allows the system to reconstruct data in case of a single drive failure. RAID 5 provides a good balance between data availability and performance.
    4. RAID 6: This configuration is similar to RAID 5 but includes two sets of parity information. This additional redundancy allows the system to withstand the failure of two drives simultaneously. RAID 6 offers higher data availability but slightly lower performance compared to RAID 5.
    5. RAID 10: This configuration combines RAID 1 and RAID 0. It mirrors data across multiple pairs of drives and then stripes the mirrored pairs. RAID 10 offers both data redundancy and improved performance. It can withstand multiple drive failures as long as they do not occur within the same mirrored pair.
    6. RAID 50: This configuration combines RAID 5 and RAID 0. It stripes data across multiple RAID 5 arrays. RAID 50 provides improved performance compared to RAID 5 while still offering data redundancy. It can tolerate the failure of one drive in each RAID 5 array.
    7. RAID 60: This configuration combines RAID 6 and RAID 0. It stripes data across multiple RAID 6 arrays. RAID 60 provides improved performance compared to RAID 6 while still offering higher data redundancy. It can tolerate the failure of two drives in each RAID 6 array.

    These RAID configurations contribute to improved data availability by providing redundancy and fault tolerance. In case of a drive failure, the system can continue to operate without data loss or downtime. The specific RAID level chosen depends on the desired balance between data availability and performance requirements.

  • How does the integration of RAID technology in the Infortrend EonStor GS 1012 NAS system ensure data redundancy and fault tolerance, thereby minimizing the risk of data loss and downtime?

    The integration of RAID technology in the Infortrend EonStor GS 1012 NAS system ensures data redundancy and fault tolerance through several mechanisms:

    1. Disk Mirroring (RAID 1): This RAID level duplicates data across two or more drives, creating an exact copy of the data on each drive. If one drive fails, the system can still access the data from the remaining drive(s), minimizing the risk of data loss and downtime.
    2. Parity-based RAID (RAID 5, RAID 6): These RAID levels use parity information to provide fault tolerance. In RAID 5, data and parity information are distributed across multiple drives, allowing the system to rebuild the data if one drive fails. RAID 6 adds an additional level of redundancy by using double parity, which can tolerate the failure of two drives simultaneously.
    3. Hot Spare: The Infortrend EonStor GS 1012 NAS system allows for the configuration of hot spares, which are spare drives that are kept in standby mode. If a drive fails, the system automatically rebuilds the data onto the hot spare, minimizing the downtime and ensuring data availability.
    4. RAID Expansion and Migration: The system supports RAID expansion and migration, allowing users to add more drives or upgrade to a higher RAID level without losing data. This flexibility ensures that the system can adapt to changing storage requirements without compromising data redundancy and fault tolerance.
    5. RAID Monitoring and Management: The Infortrend EonStor GS 1012 NAS system provides comprehensive RAID monitoring and management features. It continuously monitors the health and performance of the RAID arrays, alerts administrators in case of any issues, and allows for proactive maintenance and troubleshooting to minimize the risk of data loss and downtime.

    By combining these features, the integration of RAID technology in the Infortrend EonStor GS 1012 NAS system ensures that data is protected against drive failures, provides fault tolerance, and minimizes the risk of data loss and downtime.

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