How to recover data from Infortrend EonStor GS 1024B NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 1024B

Infortrend EonStor GS 1024B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 1024B.

How to recover data from NAS Infortrend EonStor GS 1024B

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS Infortrend EonStor GS 1024B devices?

Insufficient power supply or voltage fluctuations can potentially cause data loss on NAS devices, including the Infortrend EonStor GS 1024B. NAS devices rely on a stable and consistent power supply to function properly and protect data integrity.

Power supply issues can lead to various problems, such as sudden shutdowns, system instability, or even hardware failure. These issues can result in data corruption or loss if files are being read or written at the time of the power disruption.

Voltage fluctuations, such as power surges or brownouts, can also pose a risk to NAS devices. These fluctuations can cause damage to the internal components of the device, leading to data loss or system failure.

To mitigate the risk of data loss due to power supply issues or voltage fluctuations, it is recommended to:

  1. Use a reliable and high-quality uninterruptible power supply (UPS) to protect the NAS device from power outages and provide stable power during fluctuations.
  2. Ensure that the NAS device is connected to a dedicated power outlet that meets the required voltage specifications.
  3. Implement power surge protectors or voltage regulators to safeguard against sudden voltage spikes or drops.
  4. Regularly backup important data stored on the NAS device to an external storage medium or a remote location.

By taking these precautions, you can reduce the likelihood of data loss caused by power supply issues or voltage fluctuations on your NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 1024B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 1024B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 1024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 1024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 1024B, feel free to leave a comment!
  • Dean Oakley
    Dean Oakley 2.09.2023 20:48 #
    Can data recovery from a NAS Infortrend EonStor GS 1024B device be done if the device is experiencing intermittent connectivity issues?
    • Hetman Software
      Hetman Software 2.09.2023 20:59 #

      Data recovery from a NAS device like the Infortrend EonStor GS 1024B can be challenging if the device is experiencing intermittent connectivity issues. However, it may still be possible to recover the data depending on the specific circumstances. Here are a few factors to consider:

      1. Nature of the connectivity issues: If the connectivity issues are due to a faulty network cable, switch, or router, it may be possible to resolve the problem by replacing or repairing the faulty components. In such cases, data recovery can be relatively straightforward once the connectivity is restored.
      2. NAS hardware issues: If the intermittent connectivity issues are caused by a hardware problem within the NAS device itself, such as a failing network interface card (NIC) or a faulty power supply, it may be necessary to repair or replace the faulty components before attempting data recovery. This can be more complex and may require professional assistance.
      3. RAID configuration: If the NAS device is configured with RAID, the data may still be recoverable even if one or more drives are experiencing connectivity issues. However, the specific RAID configuration and the extent of the connectivity issues will determine the feasibility of data recovery. In some cases, it may be necessary to rebuild the RAID array or replace faulty drives to recover the data.
      4. Data recovery software and services: There are specialized data recovery software and services available that can help recover data from NAS devices even in challenging situations. These tools can often handle connectivity issues and other common problems. However, it's important to note that data recovery success cannot be guaranteed, especially in more severe cases.

      In any case, it is recommended to consult with a professional data recovery service or contact the manufacturer's support team for guidance tailored to your specific situation.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Infortrend EonStor GS 1024B enhance internet access capabilities for businesses?

    The NAS Infortrend EonStor GS 1024B enhances internet access capabilities for businesses in several ways:

    1. High-speed data transfer: The NAS system is equipped with high-performance hardware components such as multi-core processors and high-speed Ethernet ports, enabling fast data transfer speeds. This ensures that businesses can access and transfer data over the internet quickly and efficiently.
    2. Scalability: The EonStor GS 1024B offers scalable storage capacity, allowing businesses to expand their data storage as their needs grow. This scalability ensures that businesses have enough storage space to store and access their data over the internet without any limitations.
    3. Data protection and security: The NAS system provides various data protection features such as RAID configurations, snapshot technology, and data encryption. These features ensure that businesses' data is secure and protected while being accessed over the internet. This enhances the overall internet access capabilities by providing a secure environment for data transfer.
    4. Remote access: The NAS system supports remote access capabilities, allowing businesses to access their data from anywhere with an internet connection. This enables employees to work remotely and access important files and documents, increasing productivity and flexibility.
    5. Centralized management: The EonStor GS 1024B offers centralized management tools, simplifying the administration and monitoring of the NAS system. This centralized management capability enhances internet access capabilities by providing a user-friendly interface to manage and control data access over the internet.

    Overall, the NAS Infortrend EonStor GS 1024B enhances internet access capabilities for businesses by providing high-speed data transfer, scalability, data protection, remote access, and centralized management features. These capabilities ensure businesses can efficiently access and transfer data over the internet while maintaining security and reliability.

  • What are the key features and specifications of the NAS Infortrend EonStor GS 1024B that make it suitable for internet access purposes?

    The Infortrend EonStor GS 1024B is a Network Attached Storage (NAS) device that offers several key features and specifications that make it suitable for internet access purposes. Some of these features include:

    1. High-performance: The EonStor GS 1024B is equipped with a powerful Intel Xeon processor and supports up to 24 drive bays, allowing for fast data processing and storage.
    2. Scalability: This NAS device supports up to 1024 drives, making it highly scalable to accommodate growing storage needs for internet access purposes.
    3. High-speed connectivity: The EonStor GS 1024B supports multiple high-speed network interfaces, including 10GbE and 25GbE, ensuring fast and reliable internet connectivity.
    4. RAID support: It supports various RAID levels, such as RAID 0, 1, 5, 6, 10, 50, and 60, providing data redundancy and protection against drive failures.
    5. Data protection and security: The NAS device offers advanced data protection features like snapshot and replication, ensuring data integrity and availability. It also supports AES 256-bit encryption for secure data transmission and storage.
    6. Flexible storage management: The EonStor GS 1024B supports multiple storage protocols, including NFS, SMB, iSCSI, and Fibre Channel, allowing for seamless integration with different operating systems and applications.
    7. High availability: It supports redundant components like power supplies and cooling fans, ensuring continuous operation and minimizing downtime.
    8. Easy management: The NAS device comes with a user-friendly management interface and supports centralized management tools, making it easy to configure, monitor, and manage the storage system for internet access purposes.

    Overall, the high-performance, scalability, connectivity options, data protection, and easy management features of the Infortrend EonStor GS 1024B make it a suitable choice for internet access purposes, where fast and reliable storage is essential.

  • Can the NAS Infortrend EonStor GS 1024B support high-speed internet connectivity and ensure reliable data transfer for multiple users simultaneously?

    The NAS Infortrend EonStor GS 1024B is primarily a network-attached storage device designed for storage and data management purposes. It does not directly provide high-speed internet connectivity.

    However, the NAS can be connected to a network infrastructure that provides high-speed internet connectivity. The speed and reliability of data transfer for multiple users simultaneously will depend on the network infrastructure and the capabilities of the connected devices.

    To ensure reliable data transfer for multiple users, the NAS Infortrend EonStor GS 1024B offers features such as RAID protection, data replication, and snapshot technology. These features help in data redundancy, backup, and recovery, which can enhance data reliability and availability.

    In summary, while the NAS itself does not provide high-speed internet connectivity, it can be connected to a network infrastructure that does. The reliability of data transfer for multiple users will depend on the network infrastructure and the features offered by the NAS.

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