How to recover data from Infortrend EonStor GS 2012 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 2012

Infortrend EonStor GS 2012 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 2012.

How to recover data from NAS Infortrend EonStor GS 2012

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?

Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster. Here are some key practices:

  1. Regular backups: Perform regular backups of your data to ensure you have the most up-to-date information. The frequency of backups will depend on the criticality of your data and how frequently it changes.
  2. Multiple backup locations: Store your backups in multiple off-site locations to minimize the risk of losing data in case one location is affected by a disaster. This can include cloud storage, remote data centers, or physical off-site storage.
  3. Encryption: Encrypt your backup data to protect it from unauthorized access. This ensures that even if your backups are compromised, the data remains secure.
  4. Redundancy: Maintain redundant copies of your backups to further minimize the risk of data loss. This can involve having multiple backup sets or implementing RAID (Redundant Array of Independent Disks) technology.
  5. Test backups regularly: Periodically test your backups to ensure they are working correctly and can be restored in case of a disaster. This helps identify any issues or errors with the backup process before you actually need to restore the data.
  6. Versioning and archiving: Implement versioning and archiving mechanisms to retain multiple versions of files and data over time. This allows you to recover data from different points in time, which can be crucial in case of accidental deletions or data corruption.
  7. Off-site backup rotation: Rotate your backup media or data periodically to ensure that you have access to historical backups. This can involve swapping physical storage devices or managing data retention policies in cloud storage.
  8. Disaster recovery plan: Develop a comprehensive disaster recovery plan that outlines the steps to be taken in the event of a disaster. This plan should include the procedures for restoring data from off-site backups and the roles and responsibilities of the individuals involved.
  9. Regular monitoring and maintenance: Monitor the health and integrity of your off-site backup storage regularly. Ensure that the backup systems are functioning properly, storage media are in good condition, and any potential issues are addressed promptly.

By following these recommended practices, you can significantly reduce the risk of complete data loss and increase the chances of recovering your data in the event of a disaster.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 2012 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 2012. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 2012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 2012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 2012, feel free to leave a comment!
  • Lee Edgerton
    Lee Edgerton 3.09.2023 00:54 #
    Can data recovery from a NAS Infortrend EonStor GS 2012 device be done if the storage disks have bad sectors?
    • Hetman Software
      Hetman Software 3.09.2023 01:00 #

      Yes, data recovery from a NAS device like Infortrend EonStor GS 2012 can still be possible even if the storage disks have bad sectors. However, it may require specialized data recovery tools and techniques.

      In such cases, it is recommended to consult professional data recovery services or experts who have experience in dealing with NAS devices. They can assess the extent of damage, evaluate the condition of the disks, and determine the best course of action to recover the data.

      It's important to note that attempting DIY data recovery methods without proper knowledge and tools may further damage the disks and make data recovery more difficult or even impossible.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Infortrend EonStor GS 2012 that make it suitable for game console storage?

    The NAS Infortrend EonStor GS 2012 offers several key features and capabilities that make it suitable for game console storage:

    1. High storage capacity: The EonStor GS 2012 provides a large storage capacity, allowing gamers to store a vast amount of game data, including game installations, updates, and downloadable content.
    2. High-speed performance: With support for high-speed connectivity options such as 10GbE and 25GbE, the EonStor GS 2012 ensures fast data transfer rates, reducing loading times and providing a seamless gaming experience.
    3. Scalability: The NAS supports scalability, allowing gamers to easily expand their storage capacity as their game library grows. This ensures that they always have enough space to store their games and related data.
    4. Data protection and redundancy: The EonStor GS 2012 offers data protection features like RAID (Redundant Array of Independent Disks) technology, which enhances data integrity and safeguards against data loss. This is crucial for gamers who want to protect their game progress and achievements.
    5. High availability: The NAS provides high availability features like redundant power supplies and hot-swappable components, ensuring that the storage system remains operational even in the event of hardware failures or maintenance activities. This minimizes downtime and ensures uninterrupted gaming sessions.
    6. Data management and sharing: The EonStor GS 2012 offers advanced data management capabilities, including file-level and block-level access control, allowing gamers to manage and share their game data securely with other users or devices.
    7. Easy setup and management: The NAS comes with a user-friendly interface and intuitive management tools, making it easy to set up and manage the storage system. This is beneficial for gamers who may not have extensive IT knowledge but still want a reliable and efficient storage solution for their game consoles.

    Overall, the NAS Infortrend EonStor GS 2012 provides the necessary features and capabilities to meet the storage requirements of game consoles, offering high capacity, performance, scalability, data protection, and ease of use.

  • How does the NAS Infortrend EonStor GS 2012 enhance gaming experiences and performance for game console users?

    The NAS Infortrend EonStor GS 2012 can enhance gaming experiences and performance for game console users in several ways:

    1. High-speed data transfer: The EonStor GS 2012 is equipped with high-speed connectivity options such as 10GbE Ethernet or Fibre Channel, allowing for faster data transfer between the NAS and the game console. This means that game installations, updates, and downloads can be completed more quickly, reducing waiting times for gamers.
    2. Increased storage capacity: The EonStor GS 2012 offers a scalable storage solution, allowing game console users to expand their storage capacity as needed. This means that gamers can store more games, downloadable content, and multimedia files without worrying about running out of space. More storage capacity also enables smoother gameplay by reducing the need for frequent game installations and deletions.
    3. Data protection and backup: The EonStor GS 2012 provides various data protection features such as RAID configurations, snapshot technology, and remote replication. These features help safeguard game data from accidental loss or corruption, ensuring that gamers can easily recover their progress or game files in case of any issues. Regular backups can also be scheduled to prevent data loss.
    4. Low latency and high-performance storage: The EonStor GS 2012 utilizes high-performance storage technologies like SSD caching and tiering. This helps reduce latency and improves the overall performance of the storage system, resulting in faster game loading times, smoother gameplay, and reduced lag for online gaming.
    5. Centralized management and easy access: The EonStor GS 2012 comes with a user-friendly management interface that allows game console users to easily configure and manage their storage system. It also supports various protocols such as SMB, NFS, and iSCSI, making it compatible with different game consoles and providing easy access to stored game data.

    Overall, the NAS Infortrend EonStor GS 2012 enhances gaming experiences and performance for game console users by providing faster data transfer, increased storage capacity, data protection, low latency storage, and easy management.

  • Can you provide examples of popular game consoles that are compatible with the NAS Infortrend EonStor GS 2012, and explain how it seamlessly integrates with these gaming platforms?

    The NAS Infortrend EonStor GS 2012 is a network-attached storage solution primarily designed for data storage and management in enterprise environments. It is not specifically designed to integrate with gaming platforms or consoles. However, it can still be used to store game-related data or media files that can be accessed by gaming consoles or platforms.

    Here are some popular gaming consoles and how they can interact with the NAS Infortrend EonStor GS 2012:

    1. PlayStation 4 (PS4): The PS4 allows users to connect to a NAS device for media streaming purposes. By setting up the NAS Infortrend EonStor GS 2012 as a media server, users can store their game-related media files (such as screenshots, videos, or game updates) on the NAS and access them directly from the PS4.
    2. Xbox One: Similar to the PS4, the Xbox One also supports media streaming from a NAS device. Users can set up the NAS Infortrend EonStor GS 2012 as a media server and access their game-related media files on the Xbox One console.
    3. Nintendo Switch: The Nintendo Switch does not have native support for NAS integration. However, users can still access media files stored on the NAS Infortrend EonStor GS 2012 by using media server applications available on the Switch, such as Plex or Kodi.

    In all these cases, the NAS Infortrend EonStor GS 2012 acts as a central storage repository for game-related media files or data. By connecting the NAS to the local network, gaming consoles can access and stream these files seamlessly. This integration allows users to store and access their game-related media from a centralized location, providing convenience and easy management of game-related data.

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