Choosing Data Recovery Software for Lost NAS Infortrend EonStor GS 2024B Data: Complete Guide

When ⭐ NAS data is lost, choose from the best recovery software options. Our guide compares tools, including features, support, and user reviews.

Choosing Data Recovery Software for Lost NAS Infortrend EonStor GS 2024B Data: Complete Guide

Infortrend EonStor GS 2024B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 2024B.

Choosing Data Recovery Software for Lost NAS Infortrend EonStor GS 2024B Data: Complete Guide

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific backup and recovery strategies help reduce potential data loss risks on NAS Infortrend EonStor GS 2024B devices?

Yes, the use of specific backup and recovery strategies can help reduce potential data loss risks on NAS Infortrend EonStor GS 2024B devices. Here are some strategies that can be implemented:

  1. Regular backups: Implement a regular backup schedule to ensure that your data is backed up at frequent intervals. This can be done using built-in backup tools or third-party backup software.
  2. Off-site backups: Store backup copies of your data in a separate location or on a cloud storage service. This protects your data in case of physical damage or theft of the NAS device.
  3. Redundant storage: Configure your NAS device with redundant storage options like RAID (Redundant Array of Independent Disks) to protect against disk failures. RAID can help maintain data availability even if a disk fails.
  4. Snapshot technology: Utilize snapshot technology provided by the NAS device to create point-in-time copies of your data. Snapshots can be used for quick recovery in case of accidental deletion or data corruption.
  5. Disaster recovery plan: Develop a comprehensive disaster recovery plan that includes steps to recover data in case of major incidents like hardware failure, natural disasters, or cyberattacks. This plan should include details on backup restoration procedures and alternative storage options.

By implementing these backup and recovery strategies, you can minimize the risk of data loss and ensure the availability and integrity of your data on NAS Infortrend EonStor GS 2024B devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 2024B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 2024B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 2024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 2024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 2024B, feel free to leave a comment!
  • Skyler Wolseley
    Skyler Wolseley 2.09.2023 23:43 #
    Are there any specific RAID configurations or levels used in NAS Infortrend EonStor GS 2024B devices that may affect data recovery?
    • Hetman Software
      Hetman Software 3.09.2023 01:02 #

      The Infortrend EonStor GS 2024B NAS devices support various RAID configurations and levels that can affect data recovery in different ways. Here are some of the commonly used RAID configurations and their impact on data recovery:

      1. RAID 0: This configuration offers striping without any redundancy. In case of a single disk failure, data recovery becomes extremely challenging as there is no redundancy or parity information to rebuild the data.
      2. RAID 1: Also known as mirroring, RAID 1 provides data redundancy by creating an exact copy of data on two drives. In the event of a drive failure, data recovery is relatively straightforward as the mirrored drive can be used to rebuild the data.
      3. RAID 5: RAID 5 uses block-level striping with distributed parity across multiple drives. If a single drive fails, the data can be recovered using the parity information. However, if multiple drives fail or there are read errors during the rebuild process, data recovery becomes more complex and may require professional assistance.
      4. RAID 6: Similar to RAID 5, RAID 6 uses block-level striping with double distributed parity. It can withstand the failure of two drives simultaneously. Data recovery is possible even if two drives fail, but it becomes increasingly difficult if more drives fail or if there are read errors during the rebuild.
      5. RAID 10: RAID 10 combines mirroring and striping, offering both redundancy and performance benefits. In case of a single drive failure, data recovery is relatively straightforward as the mirrored drive can be used. However, if multiple drives fail or there are read errors during the rebuild process, data recovery becomes more complex.

      It's important to note that while RAID configurations provide varying levels of data protection, they are not a substitute for regular backups. Backing up your data to an external storage device or cloud service is crucial to ensure data recovery in case of catastrophic failures or events that may affect the entire NAS system.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the supported network protocols for the NAS Infortrend EonStor GS 2024B?

    The Infortrend EonStor GS 2024B NAS supports the following network protocols:

    1. TCP/IP (Transmission Control Protocol/Internet Protocol)
    2. NFS (Network File System)
    3. SMB (Server Message Block)
    4. AFP (Apple Filing Protocol)
    5. FTP (File Transfer Protocol)
    6. HTTP (Hypertext Transfer Protocol)
    7. HTTPS (Hypertext Transfer Protocol Secure)
    8. iSCSI (Internet Small Computer System Interface)
    9. SNMP (Simple Network Management Protocol)
    10. SSH (Secure Shell)
    11. Rsync (Remote Sync)
  • How does the NAS Infortrend EonStor GS 2024B handle file sharing over different network protocols?

    The NAS Infortrend EonStor GS 2024B supports various network protocols for file sharing, including:

    1. Server Message Block (SMB): The EonStor GS 2024B can act as an SMB server, allowing Windows-based clients to access and share files using the SMB/CIFS protocol. This enables seamless integration with Windows environments.
    2. Network File System (NFS): The NAS supports NFS protocol, allowing UNIX/Linux clients to access and share files. NFS provides a straightforward way for non-Windows clients to access files stored on the EonStor GS 2024B.
    3. File Transfer Protocol (FTP): The EonStor GS 2024B can function as an FTP server, enabling clients to transfer files over the FTP protocol. FTP is a widely used protocol for file sharing and is supported by various operating systems and applications.
    4. Secure File Transfer Protocol (SFTP): The NAS also supports SFTP, which is an extension of the SSH protocol. SFTP provides secure file transfer capabilities, encrypting the data during transmission, ensuring confidentiality and integrity.
    5. Apple Filing Protocol (AFP): The EonStor GS 2024B is compatible with AFP, allowing Mac clients to access and share files. AFP provides seamless integration with macOS environments, supporting features like file metadata and resource forks.
    6. Web-based File Manager: The NAS provides a web-based file manager interface, allowing users to access and manage files through a web browser. This feature enables convenient file sharing and management from any device with a web browser.

    By supporting these different network protocols, the NAS Infortrend EonStor GS 2024B ensures compatibility with a wide range of client devices and operating systems, facilitating efficient and flexible file sharing across heterogeneous network environments.

  • Can the NAS Infortrend EonStor GS 2024B support both traditional file-based protocols like SMB/CIFS and modern protocols like NFSv4?

    Yes, the NAS Infortrend EonStor GS 2024B can support both traditional file-based protocols like SMB/CIFS and modern protocols like NFSv4. It is designed to be compatible with various protocols to ensure flexibility and interoperability with different systems and environments.

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