How to Choose Data Recovery Software for NAS Infortrend EonStor GS 3025U: Essential Guide

Choosing the best ⭐ NAS data recovery software doesn't have to be hard. Our guide simplifies the process with expert reviews and recommendations.

How to Choose Data Recovery Software for NAS Infortrend EonStor GS 3025U: Essential Guide

Infortrend EonStor GS 3025U NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 3025U.

How to Choose Data Recovery Software for NAS Infortrend EonStor GS 3025U: Essential Guide

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data be recovered from a NAS Infortrend EonStor GS 3025U device after a malfunction or data loss event?

Recovering data from a NAS Infortrend EonStor GS 3025U device after a malfunction or data loss event can be achieved through the following steps:

  1. Identify the cause of the malfunction or data loss event: Determine whether the issue is hardware-related (such as a faulty hard drive or power supply) or software-related (such as a corrupted file system or firmware issue).
  2. Contact technical support: Reach out to Infortrend technical support for assistance. They can provide guidance based on the specific issue you are facing and help troubleshoot the problem.
  3. Replace faulty hardware components: If the issue is hardware-related, the faulty components need to be replaced. Infortrend technical support can guide you through the process of identifying and replacing the faulty parts.
  4. Restore from backup: If you have a recent backup of your data, you can restore the data onto the NAS device once the hardware issues have been resolved. This will bring back the data that was lost.
  5. Engage professional data recovery services: If the data loss event is severe and you do not have a backup, you may need to seek professional data recovery services. These services specialize in recovering data from various storage devices, including NAS systems. They have specialized tools and expertise to retrieve data from damaged or corrupted storage devices.
  6. Avoid further data loss: Once you have recovered your data or resolved the issue, it is important to implement preventive measures to avoid future data loss events. This includes regularly backing up your data, implementing redundancy (such as RAID configurations), and keeping your NAS device up to date with firmware updates.

Note: It is crucial to consult with Infortrend technical support or professional data recovery services before attempting any recovery procedures to avoid further damage or data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 3025U can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 3025U. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 3025U has 25 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 3025U network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 3025U, feel free to leave a comment!
  • Dean Rogers
    Dean Rogers 3.09.2023 06:50 #
    Are there any specific techniques used in data recovery from NAS Infortrend EonStor GS 3025U devices with RAID configurations?
    • Hetman Software
      Hetman Software 3.09.2023 07:59 #

      Yes, there are specific techniques used in data recovery from NAS Infortrend EonStor GS 3025U devices with RAID configurations. Here are some commonly used techniques:

      1. Determine the RAID level: Identify the RAID level used in the NAS device, such as RAID 0, RAID 1, RAID 5, RAID 6, or RAID 10. This information is crucial for the recovery process.
      2. Rebuild the RAID array: If the RAID configuration is intact but the NAS device is not functioning properly, you can try to rebuild the RAID array. This involves replacing faulty drives and rebuilding the data structure.
      3. Clone the drives: If the NAS device has physical drive failures, it is essential to clone the drives before attempting any recovery operations. This ensures that the original data remains intact and can be recovered if something goes wrong during the recovery process.
      4. Use specialized software: There are various data recovery software tools available that are specifically designed for NAS devices. These tools can help in recovering data from failed NAS devices by rebuilding the file system and extracting the data.
      5. Seek professional help: In complex cases or when dealing with critical data, it is advisable to seek professional data recovery services. These experts have the necessary knowledge, tools, and experience to handle complicated RAID configurations and recover data from NAS devices.

      It is important to note that data recovery from NAS devices can be a complex and time-consuming process. Therefore, it is recommended to have regular backups of your data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect a printer to the Infortrend EonStor GS 3025U NAS?

    To connect a printer to the Infortrend EonStor GS 3025U NAS, you need to follow these necessary steps:

    1. Check NAS Compatibility: Ensure that the printer you want to connect is compatible with the Infortrend EonStor GS 3025U NAS. Check the NAS documentation or contact the manufacturer for compatibility information.
    2. Connect the Printer: Connect the printer to the NAS using a USB cable or Ethernet cable, depending on the printer's connectivity options. If using a USB cable, connect one end to the printer and the other end to the USB port on the NAS. If using an Ethernet cable, connect one end to the printer's Ethernet port and the other end to an available Ethernet port on the NAS.
    3. Configure Printer Settings: Access the NAS management interface using a web browser and log in to the NAS administration console. Navigate to the "Printer" or "Print Server" section and configure the printer settings. This may include specifying the printer model, IP address, printer driver installation, and other relevant settings.
    4. Install Printer Drivers: If required, install the printer drivers on the devices that will be accessing the printer. This can typically be done by downloading the printer drivers from the manufacturer's website and following the installation instructions provided.
    5. Test Printer Connection: Once the printer is connected and the settings are configured, test the printer connection by sending a print job from a device connected to the NAS. Ensure that the print job is successfully sent to the printer and that the printer is functioning correctly.

    Note: The specific steps may vary slightly depending on the NAS firmware version and printer model. It is recommended to refer to the NAS and printer documentation for detailed instructions.

  • Are there any specific settings or configurations required on the NAS or printer to establish the connection?

    Yes, there may be specific settings or configurations required on both the NAS (Network Attached Storage) and the printer to establish a connection. Some common settings include:

    1. Network configuration: Ensure that both the NAS and printer are connected to the same network, either wired or wireless.
    2. IP address: Assign a static IP address to both the NAS and printer, or configure them to obtain IP addresses automatically via DHCP.
    3. Network protocols: Check if the NAS and printer support the same network protocols, such as TCP/IP, SMB (Server Message Block), or IPP (Internet Printing Protocol).
    4. File sharing settings: Enable file sharing on the NAS, and configure appropriate permissions to allow the printer to access shared files or folders.
    5. Printer setup: Install the printer drivers on the NAS if it supports direct printing, or on the devices accessing the NAS if the printing is done through a network connection.
    6. Firewall and security settings: Ensure that any firewalls or security software on the NAS or printer do not block the necessary network communication.
    7. NAS compatibility: Verify that the NAS is compatible with the printer model and supports the required protocols or print services.

    It's important to consult the user manuals or documentation provided by the NAS and printer manufacturers for detailed instructions on configuring the settings specific to your devices.

  • Can you provide a detailed guide or instructions on how to connect a printer to the Infortrend EonStor GS 3025U NAS?

    To connect a printer to the Infortrend EonStor GS 3025U NAS, please follow the steps below:

    1. Check NAS Compatibility: Ensure that the Infortrend EonStor GS 3025U NAS supports printer connectivity. Refer to the product documentation or contact Infortrend support to confirm compatibility.
    2. Connect the Printer: Connect the printer to the NAS using either a USB or Ethernet cable, depending on the printer's connectivity options. If using USB, connect the USB cable from the printer to the available USB port on the NAS. If using Ethernet, connect one end of an Ethernet cable to the printer's Ethernet port and the other end to an available Ethernet port on the NAS.
    3. Configure Printer Settings: Access the NAS management interface by entering the NAS IP address in a web browser. Log in using the administrator credentials.
    4. Locate Printer Settings: Navigate to the "Settings" or "Services" section of the NAS management interface. Look for printer-related options or settings. The exact location and options may vary depending on the NAS firmware version.
    5. Enable Printer Service: Enable the printer service or feature on the NAS. This option is usually found in the "Services" or "Printers" section. Follow the on-screen instructions to enable the printer service.
    6. Add Printer: After enabling the printer service, click on the "Add Printer" or similar button. The NAS should detect the connected printer automatically. If not, check the printer's connectivity and ensure it is properly connected to the NAS.
    7. Configure Printer Settings: Once the printer is detected, configure the printer settings such as printer name, default settings, paper size, etc. These options may vary depending on the NAS firmware.
    8. Test Print: After configuring the printer settings, perform a test print to ensure the printer is working correctly. Print a test page or any document to verify the printer's functionality.
    9. Access Printer from Network: Once the printer is successfully connected to the NAS, it should be accessible from other devices on the network. Install the printer drivers on the client devices and search for available printers. The NAS should be listed as a printer option.
    10. Print from Client Devices: Select the NAS-connected printer from the available printer list on the client device and send print jobs to the printer. The NAS will handle the print jobs and forward them to the connected printer.

    Note: The exact steps may vary depending on the NAS firmware version and printer model. It is recommended to refer to the NAS documentation or contact Infortrend support for specific instructions related to your NAS model.

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