How to recover data from Infortrend EonStor GS 4024B NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 4024B

Infortrend EonStor GS 4024B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 4024B.

How to recover data from NAS Infortrend EonStor GS 4024B

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the use of specific file-sharing protocols impact data loss risks on NAS Infortrend EonStor GS 4024B devices?

The use of specific file-sharing protocols can have an impact on data loss risks on NAS Infortrend EonStor GS 4024B devices in the following ways:

  1. Security vulnerabilities: Different file-sharing protocols have varying levels of security. Some protocols may have known vulnerabilities that can be exploited by attackers to gain unauthorized access to the NAS device and potentially cause data loss. It is important to choose protocols that have strong security measures in place.
  2. Encryption: File-sharing protocols that support encryption can help protect data from being intercepted or tampered with during transmission. By using protocols with encryption capabilities, the risk of data loss due to unauthorized access or interception can be reduced.
  3. Access control: Certain file-sharing protocols provide more robust access control mechanisms than others. Access control ensures that only authorized users have the necessary permissions to access and modify data on the NAS device. Using protocols that offer granular access control options can help mitigate the risk of accidental or malicious data loss.
  4. Data integrity: Some file-sharing protocols include features that verify the integrity of transferred data. These protocols use checksums or hash functions to ensure that the data received is identical to the data sent. By using protocols that have built-in data integrity checks, the risk of data loss due to corruption or tampering can be minimized.
  5. Compatibility: Different file-sharing protocols may have varying levels of compatibility with different operating systems and software applications. Incompatibility issues can lead to data loss if files become inaccessible or corrupted during transfer. It is important to choose protocols that are widely supported and compatible with the systems and applications used in the NAS environment.

In summary, the choice of file-sharing protocols can significantly impact the data loss risks on NAS Infortrend EonStor GS 4024B devices. It is crucial to select protocols with strong security measures, encryption capabilities, access control mechanisms, data integrity checks, and compatibility to minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 4024B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 4024B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 4024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 4024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 4024B, feel free to leave a comment!
  • Increase Easmon
    Increase Easmon 3.09.2023 03:45 #
    Will data recovery from a NAS Infortrend EonStor GS 4024B device affect the existing data?
    • Hetman Software
      Hetman Software 3.09.2023 03:59 #

      Data recovery from a NAS device like the Infortrend EonStor GS 4024B should not affect the existing data if done correctly. However, it is always recommended to take precautionary measures to minimize the risk of data loss during the recovery process.

      Here are a few guidelines to follow:

      1. Stop using the NAS device: As soon as you realize data loss, it is crucial to stop using the device to prevent any further data overwriting or corruption.
      2. Consult a professional data recovery service: It is advisable to seek assistance from a professional data recovery service with experience in NAS devices. They will have the necessary expertise and tools to recover your data without affecting the existing files.
      3. Avoid DIY recovery attempts: Attempting to recover data yourself without proper knowledge and tools can potentially lead to further damage or data loss. It is best to leave it to the experts.
      4. Backup your recovered data: Once the recovery process is complete, it is recommended to immediately back up the recovered data to a separate storage device to ensure its safety.

      Remember, data recovery can be a delicate process, so it's essential to choose a reputable data recovery service and follow their guidance to minimize any potential risks.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the available cloud services that are compatible with copying data from the NAS Infortrend EonStor GS 4024B?

    There are several cloud services that are compatible with copying data from the NAS Infortrend EonStor GS 4024B. Some of the popular options include:

    1. Amazon S3: Amazon Simple Storage Service (S3) is a scalable cloud storage service offered by Amazon Web Services (AWS). You can use tools like AWS DataSync or third-party software to copy data from the NAS to Amazon S3.
    2. Microsoft Azure Blob Storage: Azure Blob Storage is a cloud storage service provided by Microsoft Azure. You can use Azure Storage Explorer or other third-party tools to copy data from the NAS to Azure Blob Storage.
    3. Google Cloud Storage: Google Cloud Storage is a scalable and durable object storage service offered by Google Cloud. You can use tools like gsutil or third-party software to copy data from the NAS to Google Cloud Storage.
    4. IBM Cloud Object Storage: IBM Cloud Object Storage is an object storage service provided by IBM Cloud. You can use tools like rclone or third-party software to copy data from the NAS to IBM Cloud Object Storage.
    5. Backblaze B2: Backblaze B2 is a cloud storage service offered by Backblaze. You can use tools like rclone or third-party software to copy data from the NAS to Backblaze B2.
    6. Wasabi: Wasabi is a cloud storage service that offers affordable and fast storage. You can use tools like rclone or third-party software to copy data from the NAS to Wasabi.

    These are just a few examples of cloud services that are compatible with copying data from the NAS Infortrend EonStor GS 4024B. There are many other cloud storage providers available in the market, and the compatibility may vary depending on the specific requirements and configurations of your NAS device.

  • What is the process or method for copying data from the NAS Infortrend EonStor GS 4024B to a cloud service?

    To copy data from the NAS Infortrend EonStor GS 4024B to a cloud service, you can follow these general steps:

    1. Choose a cloud service provider: Select a cloud service provider that suits your requirements and sign up for an account.
    2. Set up the cloud service: Configure the cloud service by creating a storage bucket or container where you will store your data.
    3. Connect the NAS to the internet: Ensure that the NAS is connected to the internet so that it can communicate with the cloud service.
    4. Install cloud backup software: Some NAS devices have built-in cloud backup software, while others may require you to install third-party software. Follow the instructions provided by the NAS manufacturer or the software vendor to install the necessary software.
    5. Configure the cloud backup software: Once the software is installed, configure it to connect to your cloud service account. Provide the necessary credentials and specify the destination bucket or container where the data will be copied.
    6. Select data to be copied: Determine which data on the NAS you want to copy to the cloud service. You may choose specific folders, files, or the entire NAS, depending on your requirements.
    7. Initiate the data transfer: Start the data transfer process by running the backup job or initiating the synchronization process. The software will start copying the selected data from the NAS to the cloud service.
    8. Monitor and verify the transfer: Keep an eye on the transfer process to ensure it completes successfully. Verify that the data has been copied accurately by checking the cloud service interface or using any verification methods provided by the backup software.
    9. Schedule regular backups: Set up a backup schedule to automatically copy new or modified data from the NAS to the cloud service at regular intervals. This ensures that your data remains up to date in the cloud.

    Note: The specific steps may vary depending on the NAS model, cloud service provider, and backup software used. It is recommended to refer to the documentation provided by Infortrend and the cloud service provider for detailed instructions tailored to your specific setup.

  • Are there any limitations or considerations to keep in mind when copying data from the NAS Infortrend EonStor GS 4024B to cloud services, such as transfer speeds or data integrity?

    When copying data from the NAS Infortrend EonStor GS 4024B to cloud services, there are several limitations and considerations to keep in mind:

    1. Transfer Speeds: The transfer speed from the NAS to the cloud service depends on various factors such as your internet connection speed, the bandwidth provided by the cloud service, and the size of the data being transferred. Large amounts of data can take a significant amount of time to transfer, so it's important to consider the time it will take to complete the transfer.
    2. Internet Connection: A stable and reliable internet connection is crucial for transferring data to the cloud. If your connection is slow or unstable, it can affect the transfer speed and may even result in interruptions or failures during the transfer.
    3. Data Integrity: Ensuring the integrity of the data during the transfer is important. You should verify that the data copied to the cloud is identical to the data stored on the NAS. Data integrity can be compromised due to network errors, data corruption, or other issues. It is recommended to use checksums or other data verification methods to ensure the integrity of the transferred data.
    4. Bandwidth Limitations: Some cloud service providers impose bandwidth limitations or charge for data transfer beyond a certain limit. It's essential to be aware of any such limitations and consider the associated costs, especially when transferring large amounts of data.
    5. Security and Privacy: When copying data to the cloud, you should consider the security and privacy of your data. Ensure that the cloud service provider has appropriate security measures in place, such as encryption and access controls, to protect your data during transfer and storage.
    6. Compatibility and Interoperability: Ensure that the cloud service you choose is compatible with the NAS Infortrend EonStor GS 4024B and supports the required protocols for data transfer. Check for any limitations or compatibility issues that may affect the transfer process.
    7. Data Transfer Costs: Some cloud service providers charge for data transfer or have specific pricing models based on the amount of data transferred. Understand the costs associated with transferring data to the cloud and consider them while planning the transfer.

    It is recommended to thoroughly research and plan the data transfer process, considering these limitations and considerations, to ensure a smooth and successful transfer from the NAS to cloud services.

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